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Tailor-made services

Our services and solutions have been covering the requirements of Microsoft Cloud customers since 2014. We provide comprehensive support for Microsoft Azure, Microsoft 365 and Microsoft Teams telephony.

What are the key benefits of our services?

Our team members are refreshing, competent, innovative and fair. This is how we characterize our IT services. We treat all customers with respect and communicate with them in a clear and straightforward manner, regardless of the issue at hand or the customer’s position within the company. Our objective is to ensure that our clients are fully satisfied with the services we provide. We consider sustainable and contemporary solutions, as well as fast response times and fair pricing, to be of the utmost importance. It is not our intention that your IT project should become a lifelong commitment. For this reason, we pay close attention to costs and ensure the delivery of efficient and effective services. Basically tailor-made services for you.

In short, this is the standard that should be expected of a good IT partner.

Focus on the cloud

Since its establishment in 2014, TwinCap First has concentrated its efforts on Microsoft cloud platforms, offering a comprehensive range of services and solutions to meet the evolving needs of its clients. Our services and products provide comprehensive coverage of both pure cloud solutions and hybrid models. At the time, this was a bold and uncertain venture, but our willingness to invest in new technologies has proven to be a sound decision, resulting in benefits for our customers. We are proud to serve hundreds of companies in Switzerland, Germany and across the globe.

Our corporate culture, or our DNA, thrives on new, innovative approaches and solutions in IT, from which you as a customer can also benefit directly. Did you know that we were the first provider in Switzerland to offer the Teams telephony from A to Z in 2018?

The early introduction and use of new technologies has given us invaluable experience and advantages. As a customer, you can benefit from these in a tangible way. It is not for nothing that we are one of the leading Microsoft partners in the DACH region, with five out of six partner designations and numerous Microsoft specializations.

You benefit not only from the experience gained in hundreds of cloud projects, but also from the corresponding methods and proven procedures.

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Continuous optimization

As an IT service provider and ISV, we have a strong foundation in a range of IT disciplines, along with the specialist knowledge and expertise to support our clients effectively. We provide services in both the traditional on-premises model and, in particular, in Microsoft cloud services. Our extensive experience allows us to offer our clients access to the latest technologies and proven methods. We are equipped to provide our clients with the level of service they require. We provide services to customers in a variety of industries and sectors, including small and medium-sized enterprises (SMEs) and larger international companies.

By working together, you benefit from a fast and easy learning curve. You can quickly and easily implement new technologies without having to undergo lengthy training and gain experience yourself.

This enables you to adapt flexibly to the current requirements of your company. In addition, we offer you resources as needed, and you as a company can respond more easily to changes in workload.

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Leading Microsoft Partner

Since 2022, the Microsoft partner model has included a range of cloud designations across six distinct subject areas. These designations are awarded to partners who can demonstrate exemplary skills and experience in the management of Microsoft cloud services. We are now authorized to hold five of the six designations (Data & AI, Digital and App Innovation, Azure Infrastructure, Modern Work and Security) as well as further specializations, including Teams telephony and security.

Microsoft only awards these designations and specializations to partners who continuously demonstrate their expertise in the various disciplines. The evidence is provided by projects that have been explicitly confirmed and implemented by customers. Microsoft also monitors and calculates actively used workloads (e.g. Microsoft Teams, Exchange Online, SharePoint Online, etc.) in customer environments using telemetry.

Of course, certified employees are also an important criterion. The certifications must be regularly renewed and updated. The certificates to be obtained for each designation are different and are also constantly being supplemented with new products.

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Faster adaptation

As an IT services provider, we are dedicated to working with the latest technologies in order to offer our clients the best possible solutions. Our primary objective is to facilitate standardization and automation in the cloud. We are a Microsoft AI Cloud Partner, working closely with leading manufacturers, particularly Microsoft, as a core partner.

Our other partners include TE-Systems, a certified SBC provider for Microsoft Teams Phone solutions; Veeam, which offers a strong and reliable backup solution for Microsoft 365 and Azure based services; Exclaimer, supplying e-mail signature solutions; and Tungsten Printix, a leading provider for cloud printing. As an innovative Microsoft partner, we actively participate in various previews of new services and also take part in Microsoft TAP programs. We are actively involved in new developments and also in dialog with many Microsoft officials.

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Cloud solutions have many advantages

Scalability & flexibility

Microsoft cloud solutions, particularly those provided on the Azure platform, offer high scalability, which is an important advantage for businesses. Your company can adapt its resource allocation to suit changing needs. This enables businesses to adapt to changing requirements and accommodate growth without investing in unnecessary hardware or infrastructure.

Microsoft cloud solutions provide the flexibility to scale resources as required, enabling organisations to adapt their IT infrastructure with ease to meet changing demands. This allows businesses to make efficient use of their resources and respond rapidly to changing business needs.

Security & Compliance

Microsoft has invested considerable resources in the security of its cloud services. The Azure platform provides a comprehensive suite of advanced security measures, including encryption, identity and access management, compliance tools and regular security updates.

This allows your company to safeguard data and applications in the cloud while ensuring compliance with relevant regulations. Microsoft cloud solutions are designed to ensure high availability and resilience. Microsoft’s globally distributed data centres guarantee uninterrupted service availability, ensuring reliable application performance.

Integration options

Azure and Microsoft 365 provide a seamless integration that enables organizations to unify their IT infrastructure and productivity tools on a common platform, offering a unified solution for managing and optimizing business processes. Azure provides a comprehensive suite of cloud services, including infrastructure, databases and AI tools, which are fully integrated with Microsoft 365 applications such as Outlook, Teams and SharePoint.

By integrating third-party solutions, users can securely store their data and workflows in the cloud, ensuring accessibility from any location. The range of services available allows companies to develop bespoke solutions that are precisely tailored to their specific requirements.

We are here for you

We are happy to provide you with further information. You have two options for getting in touch with us.

Arrange a free consultation

Book an appointment in Microsoft Teams for a free and non-binding initial consultation.

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Read our latest blog posts

We regularly write about cloud topics for you in our blog. You will find up-to-date information on products, technologies and our range of services. We also provide tips on how to use Microsoft products such as Teams telephony, Microsoft 365 and Azure.

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