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Help Center: Anleitungen, Downloads, Leistungen

In our Help Centre you will find a wealth of information on all aspects of support and operation.

A-Z

Wir kümmern uns

Remote

Support

24/7

Self-Service Support

Help Center & Support pages for our products

Below you will find the complete documentation and support information for our products in the Help Center

Operation & Support Offer

Below you will find our support services

Support services

We are always available for our customers during office hours (08.00 – 12.00 / 13.00 – 17.30 CET) so that you are not left out in the cold. This includes support for your employees, but also for your IT staff.

Would you like to bridge a weekend or a vacation absence? No problem. We are also available for on-call and standby solutions. Be it on call or for regular, recurring appointments. You decide when and where.

The desired support model depends entirely on you: whether with a defined support contract or without a service agreement.

You decide which solution you prefer.

Your operational support

You run your IT yourself. But are you looking for a reliable partner who can take on certain tasks for you as required?

Thanks to our many years of experience, we are able to support you in a wide range of projects and activities.

We are happy to operate your IT systems in the cloud together. We are also happy to provide 2nd/3rd level support for specific topics.

The focus is always on the Microsoft cloud environment with Microsoft 365, Teams telephony and Azure services.

Operation of your platform

Have you already made your decision? Or are you procuring a new IT solution? Would you like to use a modern system on a day-to-day basis, but prefer to outsource operations?

But you still want to have all the flexibility you need when it comes to rapid customization and expansion?

We are happy to help and operate your systems for you as a Platform as a Service (PaaS) on Microsoft Azure. For example, a Teams SBC platform?

If you wish, we can take over the complete planning, setup and operation. We also adapt flexibly and unbureaucratically to your needs so that you can also lend a hand yourself if necessary.

Downloads

Enclosed you will find the TeamViewer clients for the various platforms in the Help Center

Windows

TeamViewer Quick Support for Windows

macOS

TeamViewer Quick Support for Mac

Android

TeamViewer Quick Support for Android

iOS

TeamViewer Quick Support for iOS