Employees need to be able to get in touch with the right colleagues, partners and customers quickly and easily. Although Microsoft Teams is an excellent platform for internal collaboration, the standard version does not offer any options for managing external contacts. TwinCap First’s company address book Easy Directory takes Microsoft Teams to a new level by centralizing all business contacts. The integration of Outlook contacts, shared mailboxes, Microsoft Entra ID as well as ERP and CRM systems enables seamless contact management.
Easy Directory makes your contact management faster, easier and more efficient – all within Microsoft Teams. In this blog post, we will introduce you to all the functions that Easy Directory offers regarding company contact management:
The most important function of Easy Directory is the seamless integration of external contact sources into Microsoft Teams. It enables comprehensive contact management based not only on Microsoft Entra ID (internal contacts), but also on contacts from Outlook, ERP and CRM systems. This integration ensures that all relevant business contacts are directly available in Teams – without the need for additional software (exception CRM/ERP from third parties) or manual input. Your company address book with all your contacts in Microsoft Teams – a game changer!
With Easy Directory, access to company contacts and their information is very fast – and centralized. Thanks to the app, your employees have direct access to all important company contacts in Microsoft Teams, even if they come from different sources or were originally recorded in external systems. Long searches in different systems are a thing of the past! Of course, access to company contacts also works on the move – a great relief, especially for field staff.
Another advantage of Easy Directory is the clear and concise presentation of contact information. Whether it is a telephone number, an e-mail address or the company location – all relevant information can be seen at a glance. The user no longer has to switch back and forth between different tools or struggle through confusing contact lists. The company contacts from external sources are also always up-to-date, thanks to synchronization. This leaves more time for the actual work.
You can also see immediately which of your internal contacts are currently available or absent. This makes communication within the team even quicker and easier.
Communication within Microsoft Teams has never been so easy. With Easy Directory, users can not only send chat messages but also start calls and video calls directly. The seamless linking of Teams with contacts enables instant communication – whether by text, call or video. One click on the desired contact profile is all it takes to start communication in a fraction of a second.
Another highlight of Easy Directory is the integration of Google Maps. This function shows the location of a contact directly on the map. This is particularly useful when working with international or regionally distributed teams. You can see immediately where a colleague or business partner is located. Google Maps opens directly in Microsoft Teams with one click on the address. This makes it easier to plan meetings, customer appointments or business trips. And ensures even better coordination between teams. This function is also extremely helpful for the field service.
Easy Directory can be adapted to the specific needs of a company. With user-defined filters, companies can organize their contacts and filter them according to various criteria (tags). This is particularly useful for larger organizations that need to manage many contacts. Dynamic and static views are possible, as well as the creation of favorites. Easy Directory’s customizability allows teams to work more efficiently and focus on key contacts faster.
Easy Directory is an essential tool for companies that use Microsoft Teams. It not only simplifies communication, but also the entire contact management process. With functions such as chat, call, video call, e-mail and Google Maps integration, it offers everything you need for modern and efficient collaboration. If you are looking for a powerful company adress book for Microsoft Teams, Easy Directory is the best solution.
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