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Easy Mobile Connect

With Easy Mobile Connect you can make calls directly on your iPhone or Android device without the Teams app! Use your Teams number like a mobile number on your cell phone!

Making calls with your mobile without the Teams app

With this solution you can use your Teams landline number to make calls directly from your iPhone or Android device without the Teams app.

Easy Mobile Connect is an extension of your existing Microsoft Teams phone number that allows you to make calls directly from your mobile device. You keep your Teams phone number and can make all calls (including internal Teams calls) directly from your mobile device without having to use the Teams app for calls.

*Easy Mobile Connect can only be used by customers who use the TwinCap First Teams direct routing solution.

Who is Easy Mobile Connect for?

Easy Mobile Connect is the solution for you if you are on the road a lot and want to handle all your calls via Microsoft Teams without having to give up the advantages of your iPhone or Android device.

Easy Mobile Connect is suitable for the following scenarios or professional requirements:

For companies

For companies seeking to streamline their communication and streamline their operations by using a single point of contact, we offer the option of eliminating the mobile number.

For people on the move

Employees who do not want to give out their mobile numbers to customers but still want to ensure that they can be reached on their cell phones

For field staff

Employees in the field (e.g. sales, drivers, tradesmen, etc.) who want to make their calls as usual or, if necessary, also make calls in a truck or car.

For noisy environments

Employees in noisy environments who want to set their own “loud” ringtone, as this is not possible with the Teams Mobile app.

For emergency and on-call services

Healthcare professionals, emergency and/or on-call staff who need to be directly and easily accessible at night (i.e. when the doorbell rings, it should be loud enough to wake you up and it should work smoothly).

For ???

Employees who do not know how to use the Teams Mobile App or do not want to have a Teams Mobile App on their phone, but still need to be reachable via Teams.

For frequent travelers

If your employees forward all calls to their mobile numbers because they are often on the road, then Easy Mobile Connect is the right solution for you.

For compliance requirements

For compliance reasons, you have to record/report all calls and therefore make all calls in teams (auditing & compliance).

How does Easy Mobile Connect work?

Our solution connects your mobile phone to Teams via an eSIM, so you can use your Teams landline number on your mobile phone.

  1. Activate the team telephony for your employee and assign a landline number
  2. Switch on the Microsoft SIP Gateway in your calling policy
  3. Use the Easy Mobile Connect App and link your user with Easy Mobile Connect
  4. Scan your QR code and install the E-SIM on your mobile device

Please note: Due to Microsoft requirements, the solution can only be used by customers who use our Teams telephony service.

Advantages of the Easy Mobile Connect solution

Maximize your mobile accessibility with minimal effort

Simple BYOD

It is not absolutely necessary to provide MDM applications and guidelines on the user’s phone.

Business-controlled communication

Simply extend team calls to your cell phone

No teams app necessary

Use the native functions on your device for calls (internal and PSTN)

One number for every device

Use your landline number on any device, no mobile call forwarding or number disclosure

Field staff

Easy integration of field staff without sacrificing the convenience of mobile device functions

No training

Very little training required for employees

No additional costs

No connection costs to mobile subscribers for call forwarding or app management and problems on mobile devices

Teams for non-desktop users

For users who only need to make phone calls, an option to integrate them into the team telephony

Use Easy Mobile Connect

Are you already using our Teams telephony? Then you are ready to start right away.

1st SIM

Easy Mobile Connect
CHF 49.00
per user / month
  • Activation Free of charge (incl. support)
  • Service Voice and Data unlimited (see FAQ)
  • Duration 12-month contract, can be terminated annually
  • Roaming in over 39 countries (see FAQ)
Show more

2nd SIM

Easy Mobile Connect

Frequently asked questions

Can I also use the solution with Microsoft calling plans?

No, unfortunately that is not possible. Easy Mobile Connect only works if your company uses us to make calls to the public network via Teams. This is a requirement from Microsoft.

In which countries can I use Easy Mobile Connect (roaming prices)?

There are three zones:

  1. Home countries: These are countries that are the same as your home country (e.g. CH/DE), where you can make unlimited calls or use data (data only with First SIM subscription, SMS to international destinations are charged, see pricing below).
  2. Home away countries: In these countries, customers are permitted to make unlimited calls and use data for 90 days at a time (data only with a First SIM subscription). After 90 days roaming charges apply – see below prices on link.
  3. In these countries, customers are billed according to their consumption, with charges applied per minute or data package.
  • Home Countries are: Austria, Belgium, Denmark, France, Germany, Great Britain, Ireland, Italy, Luxembourg, Mexico, Poland, Spain, Sweden, Switzerland, USA
  • Home Away countries are: Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Estonia, Finland, Gibraltar, Greece, Guernsey, Iceland, Hungary, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Malta, Netherlands, Norway, Portugal, Romania, Slovakia, Slovenia
  • Roaming prices: All other countries can be found here
How exactly does it work with teams?

Easy Mobile Connect uses the Teams SIP gateway to become a second phone for your Teams account. You pair it with our Teams app and your Microsoft account.

Once your eSIM has been created, you simply scan a QR code with your cell phone and the eSIM is installed.

On which devices does the solution work?
  • iPhone 11+ with dual eSIM support and iOS 15.4 or later
  • Samsung S series, Flip, and Google Pixel 6+ with Android 13 or newer

The above devices are supported. In principle, however, all devices with E-SIM support can be used, but we do not support them in the event of any problems.

How long is the contract term?

An e-SIM is activated for a period of one year and can be canceled in writing with a notice period of 30 days. However, it can be deactivated at any time, although costs will still be incurred.

Which team functions are available on Easy Mobile Connect?

Users who answer calls with our solution benefit from the same call functions as a normal Teams Phone user during a call.

  • Voicemail
  • Call forwarding
  • Team call group
  • Answering calls by agents in a call queue
  • Hold / Transfer
  • Compliance call recording *

* requires that compliance call recording is implemented in the tenant and the user policy is enforced. Since the Teams app does not need to be installed on the mobile device, the presence-based call function is not available if only Easy Mobile Connect is used without the Teams app as a companion.

What happens if I have installed Teams Mobile app?

If you have activated Easy Mobile Connect and the Teams app on the same phone, the phone will ring twice.

  • As a data call from teams in the teams app
  • As a native GSM call to the dialer of the mobile device

You can choose where you want to reply from. If you do not want this behavior, you can disable notifications in the mobile Teams app.

We are here for you

We are happy to provide you with further information. You have two options for getting in touch with us.

Arrange a free initial consultation

Book an appointment in Microsoft Teams for a free and non-binding initial consultation.

Make an enquiry

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