Accessing contacts on the go: Easy Directory makes Microsoft Teams telephony mobile

More and more companies are turning to Microsoft Teams telephony. The reasons are obvious: Teams is no longer just a chat or meeting tool – it is becoming the central platform for all communication. But one thing is missing from the standard solution: A consistent, central contact management system that can also be accessed on the move. This is where Easy Directory from TwinCap First comes in. The add-on enhances Microsoft Teams telephony with exactly what is often missing in everyday life: structure, overview and accessibility for contacts – directly integrated, without additional tools or complicated detours. We make Microsoft Teams telephony mobile!

Central contacts – maintained once, usable everywhere

In many companies, address management has grown over the years – spread across Outlook, Excel lists, local directories or personal contacts in smartphones. As a result, everyone works with a different database. This costs time, causes misunderstandings and leads to inconsistent communication.

Easy Directory solves this problem. It bundles all relevant contacts in one place – integrated into Microsoft Teams. Whether internal contacts, customer contacts or suppliers: With Easy Directory, employees have access to a central, well-maintained directory at all times. Search, find, call – all in one click.

Access contacts on the move – without any detours

Anyone who uses Microsoft Teams as a telephony solution knows the problem: important contact data is often missing when you’re on the move. You can make mobile calls via Teams – but only if you have the contact to hand.

Easy Directory changes all that. The add-on makes all important contacts available on the move – even on the go, directly via the Microsoft Teams app. And best of all: synchronization even works offline. This means that your most important contacts are stored locally – even without a network or active internet connection.

For whom is this particularly relevant?

The advantages are obvious for all companies – but especially for professionals who travel a lot:

• Field service & Sales: Quick access to customer contact data? Without a detour via CRM or Outlook? Easy Directory saves time
• Technology & Service: Construction site, workshop, tunnel – reception is not guaranteed. With Easy Directory, contact data is still available
• Managers: On the road a lot, little time. If you can access the internal network quickly, you can act faster
• Project & Team leaders: If you work with several departments, you need a reliable overview – instead of fighting your way through address lists
• Home office teams: If you work from home, you don’t want to miss out on all the functions. Easy Directory integrates the central directory directly into Teams – even on private devices

Easy Directory – more than just an address book

Easy Directory is more than just a directory. It is an intelligent add-on that connects and expands existing structures:

• Searchable contact lists with filter options (e.g. by department, location, role)
• Integration of various data sources such as Azure AD, Microsoft 365, local directories
• Seamless integration into Teams – without additional tools or separate logins
• Local storage of selected contacts for offline access – ideal for mobile working

Ready to connect – Easy Directory makes Microsoft Teams telephony mobile

The world of work has changed. Flexibility, working from home, mobile teams – these are all part of everyday life today. At the same time, communication should remain smooth and professional.

Microsoft Teams provides a strong framework with its telephony function. But it is only with Easy Directory that it becomes a holistic solution. One that combines central contact management, mobile availability and digital collaboration.

If you already use Microsoft Teams, Easy Directory allows you to exploit its full potential. Anyone who has not yet made the switch will find this combination to be a modern, future-proof solution for all business communication. Are you ready for the next step? Make your Microsoft Teams telephony mobile!