Task management in Microsoft Teams: Now create tasks directly from calls

In modern working life, teams juggle countless tasks, different time zones and hybrid working methods. Without clear task management, chaos ensues. Missed deadlines, unclear responsibilities and declining production are the order of the day.

Why is task management so important?

Planning, delegating and tracking tasks is therefore very important. Good task management provides structure. It ensures that everyone in the team knows what needs to be done – and when. It creates transparency, improves collaboration and saves time. In short: if you have tasks under control, you work more efficiently and with less stress.

A clear distribution of tasks is also crucial in hybrid or completely virtual teams. Here, digital task management replaces the classic whiteboard in the office. The better the overview, the smoother the communication. And the higher the level of satisfaction in the team.

Microsoft Teams is a central tool for collaboration in today’s companies. Task management in MS Teams is organized via “Planner Tasks” for team tasks and “To Dos” for personal tasks. This works well if you simply sit at your PC and organize and work on your own tasks. However, as soon as you are in a call, you cannot enter tasks directly but have to use the various apps. Or you write down the tasks on a piece of paper and transfer them to Microsoft Teams after the call. Very inefficient.

Create tasks directly from Microsoft Teams Calls – now very easy

Microsoft Teams is a central tool for collaboration in today’s companies. The app is designed for written communication between employees (chats), but the functions within Teams Calls leave a lot to be desired. However, calls are still an integral part of everyday working life today – personal consultation is particularly important in hybrid and international teams.

If you want to record tasks directly from a Microsoft Teams call, this is currently only possible via detours and in different apps. However, it must be possible to record tasks quickly and uniformly. This is exactly where the Easy Console from TwinCap First comes in. Instead of having to look up to-dos from memory after a call or reconstruct them from the transcript, you can use Easy Console to create tasks directly during a Microsoft Teams call – quickly, intuitively and integrated into the course of the call. During a call, you can create tasks in Microsoft Planner or tasks in your personal Outlook. And not just for yourself – you can assign tasks to all your contacts. You can create personal tasks with “Create Personal Task”. If you want to assign a task to someone else, create a “Planner Tasks”. Details from the conversation are automatically transferred to the task, which makes it easier to organize.

The Easy Console offers many advantages:

• Tasks are recorded immediately as they are discussed – without media disruption or notes
• Commitment increases: What was agreed in the call becomes a concrete task with a responsible person and due date
• No task is lost – because nothing has to be transferred retrospectively
• Saves time: instead of follow-up emails or additional coordination, tasks are already defined during the meeting
• Seamless integration into Microsoft Teams: no need to switch to other apps or tools

Easy Console is a game changer, especially in companies or areas where a lot of phone calls are made (e.g. support or sales). The Microsoft Teams Ad On from TwinCap First creates clarity and increases efficiency. And that’s where good task management begins.

PS: The Easy Console can do much more than Task Management in MS Teams. In this blog post we go into the entire In Call Experience with Easy Console.

Try Easy Console for free and see the features for yourself.