Best provider for Microsoft Teams telephony in Switzerland – TwinCap First

Nowadays, communication has to be flexible, efficient and simple – regardless of location or device. This is exactly what Microsoft Teams telephony offers. But not all providers deliver the same quality and service. In this blog, we’ll show you why TwinCap First is the best provider for Microsoft Teams telelephony in Switzerland.

1. More than just “telephony in Teams”

At TwinCap First, Microsoft Teams telephony is not an add-on function – it is our core competence. Since 2018, we have been offering direct routing solutions that are directly integrated into Microsoft Teams. Our customers benefit from a virtual telephone system that connects seamlessly with the fixed and mobile network – without any additional hardware or outdated systems.

Other telephony companies in Switzerland also offer Teams telephony. However, the focus is often on standard solutions that hardly go beyond the basic offering. With TwinCap First, on the other hand, you get individual configurations, real advice and exclusive add-ons.

2. Everything from a single source – without detours

What really sets us apart: We are a full-service provider. With us, you get everything from a single source:

• Telecommunications (incl. phone numbers, subscriptions & SIP trunks)
• Microsoft 365 licenses
• SBC infrastructure
• Setup of your Teams environment
• Support & training
• Spectralink DECT integration
• Individual extensions (e.g. your own add-ons)

Other providers tend to rely on modular packages or external partners. With TwinCap First, you have a contact person who really knows their stuff – without forwarding, without loops, without detours.

3. No hidden costs – flexible pricing models

Many providers entice customers with low entry-level prices, but later charge additional fees for phone numbers, basic packages or support. TwinCap First offers clear, transparent price models – also available as an all-inclusive subscription on request. You decide for yourself whether you want a flat rate or a tariff model. And best of all, our subscriptions are scalable – from mini to XX-large, even for enterprise customers.

Our competitors work with “pay-as-you-go” models or modular tariffs – both of which are often confusing and expensive depending on your needs. We offer you clarity right from the start.

4. Technology with added value

Our direct routing solution is based on our own, highly available SBC platform. This means that you do not need your own SBC, saving you not only investment, but also maintenance and risk.

In many cases, other providers use a hybrid solution (with a local SBC). Others offer pure cloud services – but without our level of customization and without add-ons.

Speaking of add-ons: TwinCap First develops its own tools that extend your Microsoft Teams environment. Whether central contact access, call notes or clever reporting features – you get more than just standard functions from us. Find out more about the Easy Add-Ons for Microsoft Teams telephony from TwinCap First.

5. Personal advice instead of an anonymous hotline

Our customers value our personal service. We are accessible, fast and close. Our flat hierarchies and short decision-making processes make all the difference. Whether you are an SME or a large company – we provide you with individual support.

Our competitors often refer to external partners in the SME sector. Although individual providers score points with onboarding packages, they offer less scope for individual processes.

6. Microsoft know-how at the highest level

As a certified Microsoft Cloud Partner with five designations and Calling Specialization, we know the Microsoft world inside out. We are not only your telephony provider, but also your Microsoft consultant – from licenses to team integration.

The other providers may have certified specialists, but at TwinCap First, Microsoft 365 is not just one of many services – it’s part of our DNA.

TwinCap First is the best provider for Microsoft Teams telephony

If you are looking for a customized, flexible and modern solution for Microsoft Teams telephony, there is no way around TwinCap First. We combine technological excellence with genuine customer proximity and offer you more than just call functionality in Teams.

Our experience, our own SBC infrastructure, our exclusive add-ons and our holistic approach make the difference. While the competition relies on standards, we create solutions that really suit your company.

Let’s revolutionize your telephony together. Get a free consultation now – and experience how easy modern business communication can be. With the best provider for Microsoft Teams Telephony in Switzerland!