{"id":7074,"date":"2023-12-21T21:00:42","date_gmt":"2023-12-21T20:00:42","guid":{"rendered":"https:\/\/twincapfirst.ch\/?post_type=service&#038;p=7074"},"modified":"2026-08-06T19:03:07","modified_gmt":"2026-08-06T17:03:07","slug":"microsoft-teams-telephony","status":"publish","type":"service","link":"https:\/\/twincapfirst.ch\/en\/service\/microsoft-teams-telephony\/","title":{"rendered":"Microsoft Teams Telephony"},"content":{"rendered":"\n<section id=\"6a8d4a26df700\" class=\"block__item block__customers customers__logo_slider\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__tiny\">\n            <div class=\"block__body\">\n            <div class=\"container\">\n                <section id=\"slider_6a8d4a26df37d\" class=\"splide\">\n                    <div class=\"splide__track\">\n                        <ul class=\"splide__list\">\n                                                    <li class=\"splide__slide\">\n                         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                     <\/li>\n                                                    <li class=\"splide__slide\">\n                                <div class=\"logo__wrapper\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"922\" height=\"216\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Burri.png\" class=\"attachment-img_1000 size-img_1000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Burri.png 922w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Burri-300x70.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Burri-768x180.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Burri-860x201.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Burri-540x127.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Burri-320x75.png 320w, 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});\n<\/script>\n\n\n<section id=\"6a8d4a26e4c25\" class=\"block__item block__content content__only align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"row col__12\">\n                            <div class=\"column__title item size__5\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Microsoft Teams Telephony<\/h2>\n                        <\/div>\n                                            <div class=\"media__wrapper media__contain relative\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie.png\" class=\"attachment-img_860 size-img_860\" alt=\"Microsoft Teams Telephony\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie.png 800w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie-300x169.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie-768x432.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie-540x304.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie-320x180.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie-640x360.png 640w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"content content__editor\">\n\t                        <h2>What is Microsoft Teams Telephony?<\/h2>\n<p>Teams Telephony is a virtual telephone system designed for integration with Microsoft Teams. It enables users to make calls to landlines and mobile phones from any location, eliminating the need for an additional system. By utilizing Direct Routing, the technical solution behind Teams Telephony, your existing system can be rendered redundant.<\/p>\n<h2>Connection via SBC<\/h2>\n<p>By utilizing Direct Routing, you can establish a direct connection between your Microsoft Teams environment and your telecommunications provider (such as ourselves). We provide our own Session Border Controller (SBC), eliminating the need for you to invest in one of your own. This not only reduces costs but also allows you to benefit from all the features of Microsoft Teams telephony.<\/p>\n<p>&nbsp;<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"6a8d4a26e5d53\" class=\"block__item block__featured block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                            <div class=\"column__media item size__5\">\n                    <div id=\"feat_6a8d4a26e5550_media\" class=\"media\">\n                        <div class=\"media__wrapper media__cover single default\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-2000x1333.jpg\" class=\"attachment-img_2000 size-img_2000\" alt=\"Teams Telephony Offer\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-2000x1333.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-300x200.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1024x683.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-768x512.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1536x1024.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-2048x1365.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1600x1067.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1400x933.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1000x667.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-860x573.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-540x360.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-320x213.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-640x427.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1320x880.jpg 1320w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\">\n                <\/div>\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Our Teams Solutions<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>Our comprehensive telephony solutions streamline Teams communication. We provide a comprehensive range of services, delivered from a single source, to facilitate seamless integration into your company.<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"feat_6a8d4a26e5550\" class=\"accordion__item\">\n                                                            <div class=\"set active\" data-id=\"set_1\">\n                                    <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"true\" aria-controls=\"feat-feat_6a8d4a26e5550-1\">\n                                        <h3>Our range of services<\/h3>\n                                    <\/button>\n                                    <div id=\"feat-feat_6a8d4a26e5550-1\" class=\"content content__editor\" role=\"region\">\n                                        <div class=\"content__inner\">\n                                            <ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Consulting and planning:<\/strong> Together, we develop a concept that is perfectly tailored to your specific requirements.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Telecommunications services:<\/strong> We provide comprehensive support for all your telephony needs, including SBC, SIP trunking, subscriptions, porting and beyond.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Telephone numbers:<\/strong> We can provide you with both national and international telephone numbers (including DDI porting\/sales)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Configuration:<\/strong> We configure your telephone system and call flows to ensure optimal functionality.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Training and support:<\/strong> We provide training for your employees and are always available to offer assistance.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Hardware:<\/strong> We provide headsets, team devices and support for the implementation of Spectralink DECT.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Microsoft 365 licenses: <\/strong>We are pleased to present you with competitive pricing for your Microsoft 365 licenses.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Microsoft Expertise: <\/strong>As a Microsoft Cloud Partner with five designations, we have extensive expertise and experience in this field.<\/li>\n<\/ul>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_2\">\n                                    <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"feat-feat_6a8d4a26e5550-2\">\n                                        <h3>Customized solutions<\/h3>\n                                    <\/button>\n                                    <div id=\"feat-feat_6a8d4a26e5550-2\" class=\"content content__editor\" role=\"region\">\n                                        <div class=\"content__inner\">\n                                            <p>You decide on the telephony rules for your company. Whatever your requirements may be, whether it&#8217;s a custom-built bot for call queues, seamless integration of your business solution, or collaboration with Microsoft 365 Co-Pilot, we can make Teams Telephony your personal tool. Your employees can open tickets or collect statistics directly during the call, streamlining the process and ensuring a more efficient workflow.<\/p>\n<p>Discover <a href=\"https:\/\/twincapfirst.ch\/en\/products\/\">our existing products<\/a> or let us work together to develop a <a href=\"https:\/\/twincapfirst.ch\/en\/service\/microsoft-integration-services\/\">customized solution<\/a> that perfectly suits your needs.<\/p>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_3\">\n                                    <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"feat-feat_6a8d4a26e5550-3\">\n                                        <h3>Enterprise customers<\/h3>\n                                    <\/button>\n                                    <div id=\"feat-feat_6a8d4a26e5550-3\" class=\"content content__editor\" role=\"region\">\n                                        <div class=\"content__inner\">\n                                            <p>Is your requirement for Teams Direct Routing more complex than that of a shared platform? Are you looking for an SBC platform that is tailored to your specific needs, without the associated effort? We provide a bespoke solution for your Teams telephony, taking care of all operational and maintenance requirements. We can manage complex hybrid configurations, automated Teams user management and 24\/7 monitoring, so you can be confident that everything is under control. We look forward to working with you to create the ideal SBC platform.<\/p>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_4\">\n                                    <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"feat-feat_6a8d4a26e5550-4\">\n                                        <h3>Your subscription options<\/h3>\n                                    <\/button>\n                                    <div id=\"feat-feat_6a8d4a26e5550-4\" class=\"content content__editor\" role=\"region\">\n                                        <div class=\"content__inner\">\n                                            <p>Forget your own Session Border Controller. With our plans and subscriptions, we offer you a simple and budget-friendly solution for your team telephony. You can choose from:<\/p>\n<ul>\n<li>Flat rate subscriptions (see below)<\/li>\n<li>Billing by channel (concurrent outbound calls and billing by effective minute <a href=\"https:\/\/twincapfirst.ch\/en\/microsoft-teams-telephony-pricing\/\">rate<\/a>)<\/li>\n<\/ul>\n<table style=\"width: 100%; height: 120px;\" width=\"100%\">\n<thead>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 28.2723%;\"><strong>Description<\/strong><\/td>\n<td style=\"height: 24px; width: 34.0314%;\"><strong>Quantity<\/strong><\/td>\n<td style=\"height: 24px; width: 37.0419%;\"><strong>Channel\/month<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 28.2723%;\" align=\"left\">Channel (out)<\/td>\n<td style=\"height: 24px; width: 34.0314%;\" align=\"left\">up to 10 pieces<\/td>\n<td style=\"height: 24px; width: 37.0419%;\" align=\"left\">CHF\/EUR 15.00<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 28.2723%;\" align=\"left\">Channel (out)<\/td>\n<td style=\"height: 24px; width: 34.0314%;\" align=\"left\">11 \u2013 30 pieces<\/td>\n<td style=\"height: 24px; width: 37.0419%;\" align=\"left\">CHF\/EUR 14.00<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 28.2723%;\" align=\"left\">Channel (out)<\/td>\n<td style=\"height: 24px; width: 34.0314%;\" align=\"left\">31 \u2013 50 pieces<\/td>\n<td style=\"height: 24px; width: 37.0419%;\" align=\"left\">CHF\/EUR 13.50<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 28.2723%;\" align=\"left\">Channel (out)<\/td>\n<td style=\"height: 24px; width: 34.0314%;\" align=\"left\">51 \u2013 100 pieces<\/td>\n<td style=\"height: 24px; width: 37.0419%;\" align=\"left\">CHF\/EUR 12.50<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                        <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#feat_6a8d4a26e5550 .set > button\").on(\"click\", function() {\n            if ($(this).parent().hasClass(\"active\")) {\n                \/\/ Already open \u2014 keep open (close-on-reclick intentionally disabled).\n            } else {\n\n                if ($(\"#feat_6a8d4a26e5550_media .media__wrapper\").hasClass('multiple')) {\n\n                    $(\"#feat_6a8d4a26e5550_media .media__wrapper img\").fadeOut();\n                    let id = $(this).parent().attr('data-id');\n                    $(\"#feat_6a8d4a26e5550_media .media__wrapper img.\"+ id).fadeIn();\n\n                }\n\n                \/\/ Panel heights animate in CSS (grid-template-rows on\n                \/\/ .accordion__alt .content) \u2014 JS only swaps state.\n                $(\"#feat_6a8d4a26e5550 .set\").removeClass(\"active\");\n                $(\"#feat_6a8d4a26e5550 .set > button\").attr(\"aria-expanded\", \"false\");\n\n                $(this).parent().addClass(\"active\");\n                $(this).attr(\"aria-expanded\", \"true\");\n            }\n        });\n    });\n<\/script>\n\n\n<section id=\"6a8d4a26e9c42\" class=\"block__item block__content content__column align__left\" data-wrapper=\"wrapper__default wrapper__bottom_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__bottom_null\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Advantages of TwinCap First Teams Telephony<\/h2>\n    <\/div>\n    <div class=\"content\">\n            <\/div>\n<\/div>\n                        <div class=\"block__body row col__3\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Everything from a single source                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>We are a comprehensive provider of Microsoft telephony solutions. This allows customers to procure all the necessary components (telecommunications, Microsoft 365 licenses, services and support) from a single source.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            No separate SBC necessary                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>We facilitate a direct connection between your Microsoft Teams telephone system and our redundant SBC (Session Border Controller) platform. This eliminates the need for you to purchase and configure additional systems.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Attractive price models &amp; more                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>We provide a range of subscription options, including all-inclusive packages and tariff models, to suit your requirements. Please note that there are no hidden costs for our basic packages or phone numbers.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"6a8d4a26ebe6a\" class=\"block__item block__content content__column align__left\" data-wrapper=\"wrapper__default wrapper__top_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__top_null\">\n        <div class=\"container container__default grid\">\n                                    <div class=\"block__body row col__3\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Microsoft solution provider                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Our company offers more than just telecommunications services. We are also a Microsoft solution partner. This means that we can connect you to the public network and also configure your telephone system with teams according to your specifications.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Additional Add-ons                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>In addition to our robust PSTN calling solutions, we also offer a suite of <a href=\"https:\/\/twincapfirst.ch\/en\/products\/\" target=\"_blank\" rel=\"noopener\">proprietary add-ons<\/a> designed to further enhance your Microsoft Teams experience. These exclusive tools provide expanded functionality and tailored features to optimize your team&#8217;s collaboration beyond standard communication.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Other services                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Furthermore, we integrate Spectralink Teams DECT devices into your existing infrastructure, providing <a href=\"https:\/\/twincapfirst.ch\/en\/service\/microsoft-integration-services\/\">tailored<\/a> solutions for Teams telephony.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"kompetenzen\" class=\"block__item block__content content__media align__left\" data-wrapper=\"wrapper__default wrapper__bottom_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__bottom_null\">\n        <div class=\"container container__default grid\">\n            <div class=\"row col__6 gap__large valign__top\">\n                            <div class=\"column__content item size__half\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Our Teams Telephony Competencies<\/h2>\n                        <\/div>\n                        <div class=\"content content__editor\">\n\t                        <p>Since 2018, we have been offering bespoke Microsoft Teams direct routing solutions as a certified <strong>Microsoft Calling Specialist<\/strong>.<\/p>\n<ul>\n<li>This applies to SMEs, medium-sized companies and also to enterprise customers.<\/li>\n<li>We are proud to share that over 500 companies have already selected our solutions and expertise in voice.<\/li>\n<li>We are pleased to offer you comprehensive advice on Microsoft Teams Voice (direct routing and calling plans).<\/li>\n<\/ul>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                                <div class=\"column__media item size__half\">\n                    <div class=\"media media__wrapper media__contain size__small\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1520\" height=\"814\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos.png 1520w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-300x161.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-1024x548.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-768x411.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-1400x750.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-1000x536.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-860x461.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-540x289.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-320x171.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-640x343.png 640w\" sizes=\"auto, (max-width: 1520px) 100vw, 1520px\" \/>                    <\/div>\n                <\/div>\n                                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"6a8d4a26f3dd5\" class=\"block__item block__pricing pricing__grid align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\" data-region-block>\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>The right offer for you<\/h2>\n    <\/div>\n    <div class=\"content\">\n        <p>All flat-rate subscriptions include the services described below. However, additional channels, supplementary mobile minute packages (+500\/+1,000 minutes), the \u201cEU included\u201d mobile package or even foreign phone numbers\/locations can be added to any subscription product on request.<\/p>\n    <\/div>\n<\/div>\n                        <div class=\"region__switcher region__switcher--text\" data-announce=\"Preise f\u00fcr %s werden angezeigt\">\n                            <span class=\"region__switcher_question\">Choose your region:<\/span>\n                            <div class=\"region__switcher_control\" role=\"group\" aria-label=\"Region w\u00e4hlen\">\n                                    <button type=\"button\" data-region-target=\"switzerland\" aria-pressed=\"true\" class=\"active\">Switzerland<\/button>\n                                    <button type=\"button\" data-region-target=\"germany\" aria-pressed=\"false\">Germany<\/button>\n                                <\/div>\n                <span class=\"visuallyHidden region__switcher_status\" aria-live=\"polite\"><\/span>\n            <\/div>\n            <div class=\"region__panel active\" data-region=\"switzerland\">\n                            <div class=\"pricing__cards pricing__cards--four\">\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Mini                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">MI<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">CHF<\/span>\n                                                                <span class=\"value\">125.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">1750 \/ 500 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">0.5h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">1x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Small                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">S<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">CHF<\/span>\n                                                                <span class=\"value\">195.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">4000 \/ 1000 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">1h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">1x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Small+                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">S+<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">CHF<\/span>\n                                                                <span class=\"value\">285.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">5500 \/ 1250 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">1h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">1x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Medium                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">M<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">CHF<\/span>\n                                                                <span class=\"value\">390.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">8000 \/ 2000 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">2h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">2x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Large                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">L<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">CHF<\/span>\n                                                                <span class=\"value\">675.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">14000 \/ 3500 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">3h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">3x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                X-Large                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">XL<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">CHF<\/span>\n                                                                <span class=\"value\">1250.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">22000 \/ 5500 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">4h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">4x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                XX-Large                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code cover__code--mid\">XXL<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">CHF<\/span>\n                                                                <span class=\"value\">2150.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">35000 \/ 8750 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">5h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">5x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Tarifmodell                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__name cover__name--long\">\n                                        Tarifmodell                                        <span class=\"cover__sub\">License<\/span>\n                                    <\/span>\n                                    <span class=\"cover__brand\">Twincap First<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price price--text\">\n                                                                <span class=\"value\">Based on the tariff<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Tariff model<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">none included, you can purchase channels from CHF\/EUR 15 per month\/channel<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">The actual rate is charged, i.e. the minute rates apply to all calls and are billed according to actual usage.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">No support included, support teams charged on a time and material basis<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">do not contain any mutations, invoicing according to time and effort<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                <\/div>\n                                    <div class=\"block__body row col__3 pricing__columns\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Terms and conditions of the telecom offer                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>General information and terms and conditions for telecom offers.<\/p>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/twincapfirst.ch\/en\/microsoft-teams-telefonie-bedingungen\/\" target=\"_blank\" aria-label=\"Teams Conditions\" class=\"button button__secondary\">Teams Conditions<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Telephone minutes rates                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Overview of all applicable minute rates.<\/p>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/twincapfirst.ch\/en\/microsoft-teams-telephony-pricing\/\" target=\"_blank\" aria-label=\"Teams Prices\" class=\"button button__secondary\">Teams Prices<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Service description                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Service descriptions for the subscription offers from TwinCap First AG<\/p>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/twincapfirst.ch\/en\/microsoft-teams-telephony-service-description\/\" target=\"_blank\" aria-label=\"Service description\" class=\"button button__secondary\">Service description<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n                        <\/div>\n                        <div class=\"region__panel\" data-region=\"germany\">\n                            <div class=\"pricing__cards pricing__cards--four\">\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Mini                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">MI<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">EUR<\/span>\n                                                                <span class=\"value\">110.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">1750 \/ 500 (fixed network DE-EU \/ mobile DE) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">0.5h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">1x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Small                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">S<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">EUR<\/span>\n                                                                <span class=\"value\">180.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">4000 \/ 1000 (fixed network DE-EU \/ mobile DE) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">1h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">1x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Small+                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">S+<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">EUR<\/span>\n                                                                <span class=\"value\">260.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">5500 \/ 1250 (fixed network DE-EU \/ mobile DE) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">1h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">1x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Medium                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">M<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">EUR<\/span>\n                                                                <span class=\"value\">355.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">8000 \/ 2000 (fixed network DE-EU \/ mobile DE) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">2h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">2x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Large                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">L<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">EUR<\/span>\n                                                                <span class=\"value\">615.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">14000 \/ 3500 (fixed network DE-EU \/ mobile DE) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">3h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">3x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                X-Large                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code\">XL<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">EUR<\/span>\n                                                                <span class=\"value\">1135.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">22000 \/ 5500 (fixed network DE-EU \/ mobile DE) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">4h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">4x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                XX-Large                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__label\">Flat Abo<\/span>\n                                    <span class=\"cover__code cover__code--mid\">XXL<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price\">\n                                                                    <span class=\"currency\">EUR<\/span>\n                                                                <span class=\"value\">1955.00<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Flat rate per month<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">No limit<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">35000 \/ 8750 (fixed network DE-EU \/ mobile DE) There are no monthly costs for your telephone numbers.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">5h \/ month (support Teams)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">5x mutation per month (entry\/exit, change of number)<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                    <article class=\"pricing__card\">\n                        <div class=\"card__head\">\n                            <h3>\n                                Tarifmodell                                                            <\/h3>\n                            <span class=\"product__cover\" aria-hidden=\"true\">\n                                <span class=\"spine\"><\/span>\n                                <span class=\"body\">\n                                                                    <span class=\"cover__name cover__name--long\">\n                                        Tarifmodell                                        <span class=\"cover__sub\">License<\/span>\n                                    <\/span>\n                                    <span class=\"cover__brand\">Twincap First<\/span>\n                                                                <\/span>\n                            <\/span>\n                        <\/div>\n                        <div class=\"card__price\">\n                            <div class=\"price price--text\">\n                                                                <span class=\"value\">Based on the tariff<\/span>\n                            <\/div>\n                                                            <span class=\"unit\">Tariff model<\/span>\n                                                    <\/div>\n                                                <div class=\"toggle__content\">\n                            <div class=\"pricing__specs\">\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">SIP channels<\/span>\n                                                                            <span class=\"text\">none included, you can purchase channels from EUR 15 per month\/channel<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Call minutes<\/span>\n                                                                            <span class=\"text\">The actual rate is charged, i.e. the minute rates apply to all calls and are billed according to actual usage.<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Support<\/span>\n                                                                            <span class=\"text\">No support included, support teams charged on a time and material basis<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Mutations<\/span>\n                                                                            <span class=\"text\">do not contain any mutations, invoicing according to time and effort<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">One month of Easy Mobile Connect \u2013 free<\/span>\n                                                                            <span class=\"text\">Free eSIM trial for up to 3 users<\/span>\n                                                                    <\/div>\n                                                                <div class=\"spec\">\n                                    <span class=\"label\">Office 365<\/span>\n                                                                            <span class=\"text\">+ Option Microsoft 365 licenses (on request)<\/span>\n                                                                    <\/div>\n                                                            <\/div>\n                        <\/div>\n                        <button type=\"button\" class=\"toggle__trigger\">Find out more<\/button>\n                                                                        <div class=\"card__actions\">\n                                                    <a href=\"#contact\" target=\"_self\" class=\"button button__primary\">Get in touch<\/a>\n                                                <\/div>\n                                            <\/article>\n                                <\/div>\n                                    <div class=\"block__body row col__3 pricing__columns\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Terms and conditions of the telecom offer                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>General information and terms and conditions for telecom offers.<\/p>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/twincapfirst.ch\/de\/informationen-bedingungen-telekom-deutschland\/\" target=\"_blank\" aria-label=\"Teams Conditions\" class=\"button button__secondary\">Teams Conditions<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Telephone minutes rates                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Overview of all applicable minute rates.<\/p>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/twincapfirst.ch\/de\/minuten-tarife-deutschland\/\" target=\"_blank\" aria-label=\"Teams Prices\" class=\"button button__secondary\">Teams Prices<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Service description                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Service descriptions for the subscription offers from TwinCap First AG<\/p>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/twincapfirst.ch\/de\/microsoft-teams-telefonie-servicebeschreibung-telekom-deutschland\/\" target=\"_blank\" aria-label=\"Service description\" class=\"button button__secondary\">Service description<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n                        <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"6a8d4a2700946\" class=\"block__item block__featured block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                            <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>What are the advantages of Twincap First AG?<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>In essence, there are three main arguments in our favor<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"feat_6a8d4a2700620\" class=\"accordion__item\">\n                                                            <div class=\"set active\" data-id=\"set_1\">\n                                    <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"true\" aria-controls=\"feat-feat_6a8d4a2700620-1\">\n                                        <h3>Personal customer relationships and more<\/h3>\n                                    <\/button>\n                                    <div id=\"feat-feat_6a8d4a2700620-1\" class=\"content content__editor\" role=\"region\">\n                                        <div class=\"content__inner\">\n                                            <p>Personal customer relationships, short decision-making paths, flat hierarchies \u2013 that&#8217;s what we stand for.<\/p>\n<p>Since 2014, our focus has been on \u201c100% cloud\u201d. As a Microsoft partner with a cloud focus, we cover <a href=\"https:\/\/twincapfirst.ch\/en\/partner\/\">a range of topics<\/a>. We have also been offering telephony teams with direct routing since mid-2018.<\/p>\n<p>Enclosed is a <a href=\"https:\/\/customers.microsoft.com\/en-us\/story\/1432847385522457728-hhm-twincap-azure\" target=\"_blank\" rel=\"noopener nofollow\" >reference report<\/a> that we were able to create together with Microsoft and a customer. Further references can be found here.<\/p>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_2\">\n                                    <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"feat-feat_6a8d4a2700620-2\">\n                                        <h3>Microsoft Calling Specialization<\/h3>\n                                    <\/button>\n                                    <div id=\"feat-feat_6a8d4a2700620-2\" class=\"content content__editor\" role=\"region\">\n                                        <div class=\"content__inner\">\n                                            <p>As a Microsoft Modern Work Partner, we also have the specializations \u201cMicrosoft Calling Specialization\u201d and \u201cTeams Deployment\u201d. Both Microsoft specializations demonstrate the quantitative and qualitative implementation of numerous successful teams and voice projects.<\/p>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_3\">\n                                    <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"feat-feat_6a8d4a2700620-3\">\n                                        <h3>Responsiveness, short distances, quick responses<\/h3>\n                                    <\/button>\n                                    <div id=\"feat-feat_6a8d4a2700620-3\" class=\"content content__editor\" role=\"region\">\n                                        <div class=\"content__inner\">\n                                            <p>In addition, we differ from traditional telecom providers in terms of service, with features such as:<\/p>\n<ul>\n<li>Reaction and speed,<\/li>\n<li>short distances and flat hierarchies,<\/li>\n<li>We also impress with our expertise and quality in providing customized services for individual customers.<\/li>\n<\/ul>\n<p>Accordingly, our focus is exclusively on companies and businesses. The range of companies we serve extends from SMEs to large international corporations. Our customers come from all segments, without us distinguishing between individual industries.<\/p>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                        <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\">\n                <\/div>\n                <div class=\"column__media item size__5\">\n                    <div id=\"feat_6a8d4a2700620_media\" class=\"media\">\n                        <div class=\"media__wrapper media__cover single default\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-2000x1333.jpg\" class=\"attachment-img_2000 size-img_2000\" alt=\"TeamsMobile Bild\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-2000x1333.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-300x200.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1024x683.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-768x512.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1536x1024.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-2048x1365.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1600x1067.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1400x933.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1000x667.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-860x573.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-540x360.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-320x213.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-640x427.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1320x880.jpg 1320w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#feat_6a8d4a2700620 .set > button\").on(\"click\", function() {\n            if ($(this).parent().hasClass(\"active\")) {\n                \/\/ Already open \u2014 keep open (close-on-reclick intentionally disabled).\n            } else {\n\n                if ($(\"#feat_6a8d4a2700620_media .media__wrapper\").hasClass('multiple')) {\n\n                    $(\"#feat_6a8d4a2700620_media .media__wrapper img\").fadeOut();\n                    let id = $(this).parent().attr('data-id');\n                    $(\"#feat_6a8d4a2700620_media .media__wrapper img.\"+ id).fadeIn();\n\n                }\n\n                \/\/ Panel heights animate in CSS (grid-template-rows on\n                \/\/ .accordion__alt .content) \u2014 JS only swaps state.\n                $(\"#feat_6a8d4a2700620 .set\").removeClass(\"active\");\n                $(\"#feat_6a8d4a2700620 .set > button\").attr(\"aria-expanded\", \"false\");\n\n                $(this).parent().addClass(\"active\");\n                $(this).attr(\"aria-expanded\", \"true\");\n            }\n        });\n    });\n<\/script>\n\n\n<section id=\"faq\" class=\"block__item block__accordion align__left\" data-wrapper=\"wrapper__default\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12\">\n                <div class=\"column__content item size__4\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>What are the telephony requirements for the Teams?<\/h2>\n                        <\/div>\n                        <div class=\"content content__editor\">\n                            <p>Please find below some information on the requirements for Microsoft Teams telephony, as well as answers to some frequently asked questions.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__accordion item size__7\">\n                        <nav id=\"tab__6a8d4a2701dd0\" class=\"tabnav\" role=\"tablist\">\n            <button type=\"button\" role=\"tab\" id=\"tab-6a8d4a2701dd0-01\" data-tab-id=\"01\" aria-controls=\"6a8d4a2701dd0_tab__01\" aria-selected=\"true\" tabindex=\"0\" class=\"active\">\n            Prerequisites Teams Telephony        <\/button>\n            <button type=\"button\" role=\"tab\" id=\"tab-6a8d4a2701dd0-02\" data-tab-id=\"02\" aria-controls=\"6a8d4a2701dd0_tab__02\" aria-selected=\"false\" tabindex=\"-1\">\n            General        <\/button>\n            <button type=\"button\" role=\"tab\" id=\"tab-6a8d4a2701dd0-03\" data-tab-id=\"03\" aria-controls=\"6a8d4a2701dd0_tab__03\" aria-selected=\"false\" tabindex=\"-1\">\n            User questions        <\/button>\n            <button type=\"button\" role=\"tab\" id=\"tab-6a8d4a2701dd0-04\" data-tab-id=\"04\" aria-controls=\"6a8d4a2701dd0_tab__04\" aria-selected=\"false\" tabindex=\"-1\">\n            Teams Administration        <\/button>\n            <button type=\"button\" role=\"tab\" id=\"tab-6a8d4a2701dd0-05\" data-tab-id=\"05\" aria-controls=\"6a8d4a2701dd0_tab__05\" aria-selected=\"false\" tabindex=\"-1\">\n            Teams Hardware        <\/button>\n        <\/nav>\n    <div class=\"tab__wrapper\">\n            <article id=\"6a8d4a2701dd0_tab__01\" class=\"tab__item active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-6a8d4a2701dd0-01\">\n            <div class=\"accordion__wrapper\">\n                <div id=\"accordion-6a8d4a2701dd0-1\" class=\"accordion__item\">\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-1-1\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Basic prerequisite                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-1-1\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>Basically, you need three things:<\/p>\n<ul>\n<li>Matching Microsoft 365 licences<\/li>\n<li>A Session Border Controller (SBC)<\/li>\n<li>A SIP trunk or telecom provider<\/li>\n<\/ul>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-1-2\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            What licenses are required for the telephony teams?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-1-2\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>You need either an Office 365 or Microsoft 365 Enterprise Subscription or a Frontline License (this includes E1\/E3\/E5 or F1\/F3). Alternatively, business licenses are available for smaller businesses with up to 300 users. These include Microsoft 365 Business Basic, Microsoft 365 Business Standard or Microsoft 365 Business Premium.<\/p>\n<p>In addition, the Microsoft Teams Phone Standard license add-on must be purchased. This is not the case for E5 licenses, where the Phone Standard add-on is included. For frontline employees, there is a more affordable Phone Standard add-on for F1\/F3.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-1-3\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Why do I need an SBC (Session Border Controller)?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-1-3\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>You also need a compatible, certified Session Border Controller (SBC). In other words, the SBC is the link between the SIP trunk and your PBX in Microsoft 365. For this reason, we provide the SBC as a redundant service. If you want to run your own SBC, you can also buy\/license it from us.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-1-4\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Operation of SBC                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-1-4\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>We also offer you the opportunity to operate this SBC. We are partners with TE-Systems and Audiocodes, two manufacturers of certified SBCs. We also offer pure channel hosting (direct routing without telco subscription). You can find more information on this page. However, we are happy to help with licence purchases or questions about individual requirements.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-1-5\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            What does the telecom provider (SIP provider) have to offer?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-1-5\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>Basically, you need a telecom provider that will provide your business with a SIP trunk that is accessible over the Internet. The telecom provider will also provide call subscriptions and rates, as well as phone numbers. This means that you can usually continue to use your existing phone numbers.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n            <\/div>\n        <\/article>\n            <article id=\"6a8d4a2701dd0_tab__02\" class=\"tab__item\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-6a8d4a2701dd0-02\">\n            <div class=\"accordion__wrapper\">\n                <div id=\"accordion-6a8d4a2701dd0-2\" class=\"accordion__item\">\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-2-1\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            How does teams telephony work?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-2-1\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>The Microsoft Teams Telephony or, in Microsoft language, \u201cdirect routing\u201d is, in simple terms, structured as follows:<\/p>\n<ul>\n<li>The user dials a number using their Teams client (whether on their mobile device, Mac\/Windows or via a desktop device).<\/li>\n<li>The Teams telephony client connects to its Microsoft 365 tenant, where the virtual Teams telephone system in the Microsoft cloud decides where the call should go.<\/li>\n<li>Typically, the telephone system sends this call to a so-called PSTN gateway at Microsoft. There are currently four global gateways (Asia, USA, Europe, Australia) provided by Microsoft for Teams telephony.<\/li>\n<li>From the gateway, the call is routed to the configured SBC (Session Border Controller) for this customer tenant.<\/li>\n<li>The SBC acts as a gateway and router and forwards the call to the telecom provider.<\/li>\n<li>The telecom provider then searches for the subscriber via its carrier network.<\/li>\n<\/ul>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-2-2\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            What do you need for Teams Telephony?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-2-2\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>Put simply, four elements are needed:<\/p>\n<ol>\n<li>A SIP trunk from a telecom provider with telephone numbers<\/li>\n<li>A session border controller that is certified for Teams<\/li>\n<li>Office 365 licenses (Teams Phone Standard Add-On)<\/li>\n<li>A corresponding installation and configuration of the above three parts<\/li>\n<\/ol>\n<p>For more information, please read our explanations in the FAQ section: &#8220;Prerequisites Teams Telephony&#8221;<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-2-3\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            What does the team telephony cost?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-2-3\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>There are two points to distinguish:<\/p>\n<p><strong>One-off costs:<\/strong> The cost to configure\/install Teams Telephony is approximately CHF 600-800 (average, depending on customer\/complexity and scope). In addition, there may be costs for the purchase of new telephone number blocks, porting costs from the old provider to us, or purchases such as headsets, DECT devices or other desktop devices.<\/p>\n<p><strong>Recurring\/usage-dependent costs: <\/strong>In addition to the Microsoft licenses (which you can also purchase from us on account), there is also a tariff model for the telephone calls (with us flat rate subscription or optionally according to tariff).<\/p>\n<p>There is no billing for number blocks or any basic subscriptions. In addition, certain support quotas are included in the respective subscriptions, so that there are no additional costs for you should you ever need support.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-2-4\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Can I replace an existing telephone system with Teams?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-2-4\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>There is no definitive answer to this question. In essence, the decision hinges on the specific requirements that need to be met by the telephone system. The Teams telephony solution offers a comprehensive range of functions. These include call queues (ringing calls), automated attendants with IVR, opening hours and holiday switching, music on hold, call forwarding with and without consultation, voicemails for users, deputies and much more. Microsoft is committed to providing users with the latest updates and additional features. These include voice-enabled channels, which allow users to manage ring calls in a team directly from the Teams app.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-2-5\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Is the Teams telephone system suitable for everyday use?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-2-5\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>Indeed, Teams has developed rapidly in recent years, offering the full range of functions typically associated with a classic telephone system, along with a number of additional features. Microsoft Teams direct routing is already in use by companies of all sizes and across all industries, and has become a viable alternative to traditional hardware telephone systems for many customers. The use of Teams as a daily communication and collaboration tool makes it an attractive option for many companies looking to transition to telephony. The ability to integrate hybrid solutions is a significant advantage for companies considering migrating their PBX systems.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-2-6\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Is the voice quality good?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-2-6\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>We are frequently asked whether the voice quality, or speech quality, is satisfactory for everyday use with direct routing for teams. Those who have experience of using Microsoft Teams will be aware that the voice quality is excellent when calling another user. Microsoft employs a highly sophisticated and optimized codec that is capable of handling network latency and interruptions.<\/p>\n<p>The voice quality on the public telephone network differs due to system-related factors. The codec, which packages voice packets, is a legacy codec used by public telephone network providers worldwide. However, issues such as robotic voice interference or choppy conversations, which are commonly experienced in mobile telephony due to poor reception, do not typically arise.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-2-7\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            What do you do when you have quality problems?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-2-7\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>In the case of quality problems, or rather voice quality problems (robot voice, dropouts, etc.), the underlying network connection (WLAN or LAN\/WAN\/GPRS), or typically poorly configured firewalls and routers, as well as poor ISP connections, are more likely to be the cause. The problem is not primarily bandwidth, but rather jitter or latency. If you are experiencing these problems, we offer the following root cause analysis solution.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n            <\/div>\n        <\/article>\n            <article id=\"6a8d4a2701dd0_tab__03\" class=\"tab__item\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-6a8d4a2701dd0-03\">\n            <div class=\"accordion__wrapper\">\n                <div id=\"accordion-6a8d4a2701dd0-3\" class=\"accordion__item\">\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-3-1\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Can I block incoming calls?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-3-1\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>Yes, you can block unwanted calls directly in Microsoft Teams.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-3-2\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Can a team user have multiple phone numbers?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-3-2\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>No, a user can only have one phone number. But Microsoft has announced this for 2025.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-3-3\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Can a user make calls with different numbers?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-3-3\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>The direct number of a user is always used by default. However, there are various outgoing options for displaying an alternative number if required.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-3-4\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Can I log off another user in a call queue?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-3-4\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>At this time, there is no functionality within the administrator console that allows for the logout of other users. However, this is a capability offered by Microsoft Queues, a component included in the Teams Premium offering. It is possible to log in and out at any time within the Teams client, accessible on desktop, web, and mobile devices. This flexibility allows for convenient access even when on the move.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-3-5\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Can I use contacts in a shared mailbox in Teams for telephony?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-3-5\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>By default, Teams can only access the contacts stored in the mailbox of the respective Microsoft Teams user. Our &#8216;Contact sync&#8217; add-on allows you to synchronize centrally stored contacts with all users, providing access to all company contacts in Teams and on the smartphone.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n            <\/div>\n        <\/article>\n            <article id=\"6a8d4a2701dd0_tab__04\" class=\"tab__item\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-6a8d4a2701dd0-04\">\n            <div class=\"accordion__wrapper\">\n                <div id=\"accordion-6a8d4a2701dd0-4\" class=\"accordion__item\">\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-4-1\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Can I manage opening hours, public holidays and call queues myself?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-4-1\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>You can manage all the settings for the Microsoft Teams telephone system yourself in the Teams Admin Center. To do this, you need a user with the role of \u201cTeams Administrator\u201d.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-4-2\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Can I delegate the management of opening hours, public holidays and call queues to someone else?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-4-2\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>At present, this is only possible if the &#8216;Teams Administrator&#8217; role is assigned to the respective Microsoft Teams &#8216;Team&#8217; managers. Microsoft is working on this and has already enabled certain parts that can also be managed independently by &#8216;normal&#8217; users.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-4-3\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Can I set the start of a holiday from a certain time?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-4-3\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>Yes, you can specify the time at which each public holiday begins. For example, Maundy Thursday from 4:00 p.m., even if your opening hours are normally until 5:00 p.m.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-4-4\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Can I record a personalized greeting for each holiday?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-4-4\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>Yes, you can record a message in advance for each public holiday. This is done via the Teams Admin Center Holiday Management.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-4-5\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Can I configure holidays that last several days?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-4-5\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>Yes, you can set a whole period for public holidays.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-4-6\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            How long does it take for a change to take effect in the Teams Admin Center?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-4-6\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>The changes take effect immediately. This also allows you to make unforeseen or unplanned changes quickly.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-4-7\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            What are Teams voice enabled channels?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-4-7\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>With the so-called Teams Voice enabled channels (or Teams Collaborative Calling), it is possible to map calls that go to a call queue directly in a Teams channel in the Teams app. This means that you can see all calls in this Teams channel, as well as which agents are currently active in this queue. In the medium term, this should provide the call queue owner and the agents with increased transparency, as all connections of all agents become transparently visible.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n            <\/div>\n        <\/article>\n            <article id=\"6a8d4a2701dd0_tab__05\" class=\"tab__item\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-6a8d4a2701dd0-05\">\n            <div class=\"accordion__wrapper\">\n                <div id=\"accordion-6a8d4a2701dd0-5\" class=\"accordion__item\">\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-5-1\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Are there Microsoft Teams telephone devices?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-5-1\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>Indeed, there are numerous manufacturers that offer Microsoft Teams phones on the market. These include manufacturers such as HP\/Poly, AudioCodes, Yealink and other providers. The manufacturers provide a range of device types and variants, with new additions being made regularly.<\/p>\n<p>The main differences between these devices are in their shape, material, feel and appearance. They are typically operated with Android and use a customised version of the Teams client designed for such devices. This Teams app has some limitations in functionality compared to the standard version. It is maintained by Microsoft and software updates are delivered directly via Microsoft&#8217;s customer Tenant. The devices can also be managed directly via the Tenant.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-5-2\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Why should I use a certified Microsoft Teams headset?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-5-2\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>A headset for teams can only be certified if it has a USB dongle. This is the only way to ensure that radio connections are stable and reliable.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-5-3\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Which devices are compatible (certified) with Microsoft Teams?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-5-3\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>You can find a list of all certified headsets on the Microsoft website.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"acc-6a8d4a2701dd0-5-4\">\n                            <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                            Are there DECT devices with teams?                        <\/button>\n                        <div id=\"acc-6a8d4a2701dd0-5-4\" class=\"content content__editor\" role=\"region\">\n                            <div class=\"content__inner\">\n                                <p>As of today, Microsoft only supports a small number of manufacturers with Teams DECT devices. This means that there are manufacturers who sell DECT devices for Teams directly. However, it is possible to connect existing DECT systems to Teams telephony. This is a so-called hybrid configuration in which the session border controller acts as a hub between the \u201cold\u201d world and Teams telephony. The same applies, of course, to parallel operation with a local telephone system.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n            <\/div>\n        <\/article>\n        <\/div>\n    <script>\n        jQuery(document).ready(function($){\n\n            var $tablist = $('#tab__6a8d4a2701dd0');\n            var $tabs = $tablist.find('[role=\"tab\"]');\n\n            function activateTab($tab) {\n                var tabId = $tab.attr('data-tab-id');\n\n                $tabs.removeClass('active').attr('aria-selected', 'false').attr('tabindex', '-1');\n                $('.tab__wrapper .tab__item').removeClass('active');\n\n                $tab.addClass('active').attr('aria-selected', 'true').attr('tabindex', '0');\n                $(\"#6a8d4a2701dd0_tab__\" + tabId).addClass('active');\n            }\n\n            $tabs.on('click', function(){ activateTab($(this)); });\n\n            \/\/ Roving focus: Left\/Right\/Up\/Down\/Home\/End per WAI-ARIA tabs pattern\n            $tablist.on('keydown', '[role=\"tab\"]', function(e){\n                var i = $tabs.index(this), n = $tabs.length, $target;\n                switch (e.key) {\n                    case 'ArrowRight':\n                    case 'ArrowDown': $target = $tabs.eq((i + 1) % n); 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Easy Calling for Microsoft Teams is the intuitive contact center solution for professional call management in real time &#8211; no complexity, ready to use right away.                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Calling                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-calling\/\" title=\"Easy Calling\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Calling<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"715\" height=\"192\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full.png 715w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-300x81.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-540x145.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-320x86.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-640x172.png 640w\" sizes=\"auto, (max-width: 715px) 100vw, 715px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Handling calls easier and faster<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        Easy Console for Microsoft Teams allows you to quickly answer and manage calls &#8211; including information for your team!                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Console                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-console\/\" title=\"Easy Console\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Console<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"473\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-2000x473.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-2000x473.png 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-300x71.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1024x242.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-768x182.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1536x364.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-2048x485.png 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1600x379.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1400x331.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1000x237.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-860x204.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-540x128.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-320x76.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-640x152.png 640w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>View missed calls from call queues<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        Call queues in Teams Phone are a great way to control incoming calls and distribute them to multiple users at the same time.                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Call Report                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-call-report\/\" title=\"Easy Call Report\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Call Report<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"240\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"ED Logo\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo.png 940w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-300x77.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-768x196.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-860x220.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-540x138.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-320x82.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-640x163.png 640w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Efficient contact management in Microsoft Teams<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        With Easy Directory, you have all your business contacts in Microsoft Teams under control &#8211; whether from Outlook, shared mailboxes, Microsoft Entra ID or even from ERP and CRM systems                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Directory                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-directory\/\" title=\"Easy Directory\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Directory<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1952\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect.png 1952w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-300x59.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1024x201.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-768x151.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1536x302.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1600x315.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1400x275.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1000x197.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-860x169.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-540x106.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-320x63.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-640x126.png 640w\" sizes=\"auto, (max-width: 1952px) 100vw, 1952px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Making calls without the Teams app<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        With Easy Mobile Connect you can make calls directly on your iPhone or Android device without the Teams app! Use your Teams number like a mobile number on your cell phone!                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Mobile Connect                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/?post_type=product&#038;p=6910\" title=\"Easy Mobile Connect\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Mobile Connect<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"561\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-2000x561.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-2000x561.png 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-300x84.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1024x287.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-768x216.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1536x431.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-2048x575.png 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1600x449.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1400x393.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1000x281.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-860x241.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-540x152.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-320x90.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-640x180.png 640w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Caller identification for Microsoft Teams<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        The Easy Lookup solution enables automatic caller identification for teams telephony (PSTN) calls.                    <\/p>\n          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srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-2000x538.png 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-300x81.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1024x275.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-768x207.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1536x413.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-2048x551.png 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1600x430.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1400x376.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1000x269.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-860x231.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-540x145.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-320x86.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-640x172.png 640w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Use addresses anywhere in Microsoft 365<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        Are you annoyed by incomplete or missing contacts on your  mobile? Do you not recognize who is calling you from the office? With our Microsoft 365 Contact Sync solution, we can help, simply and inexpensively.                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Contact Sync                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/contact-sync\/\" title=\"Contact Sync\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Contact Sync<\/span>\n        <\/a>\n    <\/div>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"contact\" class=\"block__item block__cta block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>We are here for you<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>We are happy to provide you with further information. 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var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-btn-bg-color-hover-tertiary: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><div id='gf_1' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'><\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1'  action='\/en\/wp-json\/wp\/v2\/service\/7074#gf_1' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_7\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_7'><span class='gform-field-label__text'>X\/Twitter<\/span><\/label><div class='ginput_container'><input name='input_7' id='input_1_7' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_7'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_1_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_1'><span class='gform-field-label__text'>Firstname<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_1_1' type='text' value='' class='large'    placeholder='First name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_2\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_2'><span class='gform-field-label__text'>Lastname<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_1_2' type='text' value='' class='large'    placeholder='Last name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'><span class='gform-field-label__text'>Email<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='email' value='' class='large'   placeholder='Email *' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--phone-format-international gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'><span class='gform-field-label__text'>Phone<\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_1_4' type='tel' value='' class='large'  placeholder='Phone'  aria-invalid=\"false\"    \/><\/div><\/div><div id=\"field_1_5\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_5'><span class='gform-field-label__text'>Your message<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_5' id='input_1_5' class='textarea small'    placeholder='Your message *' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_1_6\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Einwilligung<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_6.1' id='input_1_6_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_1_6_1' ><span class='gform-field-label__text'>By using this form, you consent to the storage and processing of data in accordance with our privacy policy.<\/span><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/label><input type='hidden' name='input_6.2' value='By using this form, you consent to the storage and processing of data in accordance with our privacy policy.' class='gform_hidden' \/><input type='hidden' name='input_6.3' value='4' class='gform_hidden' \/><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <button type='submit' id='gform_submit_button_1' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' >Submit<\/button> <input type='hidden' name='gform_ajax' value='form_id=1&amp;title=&amp;description=1&amp;tabindex=0&amp;theme=orbital&amp;styles=[]&amp;hash=fe45ccf69f3e6c56fbcc9e8f6193f0f8' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_1' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_1' id='gform_theme_1' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_1' id='gform_style_settings_1' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='CHF' value='pLLy5yJ+FhuDrtVedARrRpTFj4\/ikEC8hwg7VvYhVQ\/LgYNd\/je6Nv8CnFHfiUbEv1SLXSaqJrOFDLEmQW1LRAyvRGcuCBy7izYD9rL2UH+42Eg=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='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' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_1' id='gform_ajax_frame_1' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script>\ngform.initializeOnLoaded( function() {jQuery('#gform_ajax_frame_1').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_1');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_1').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_1').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_1').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_1').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_1').offset().top - mt); }, 50 );var current_page = jQuery('#gform_source_page_number_1').val();jQuery(document).trigger('gform_page_loaded', [1, current_page]);window['gf_submitting_1'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_1').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_1').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [1]);window['gf_submitting_1'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_1').text());}else{jQuery('#gform_1').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"1\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_1\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_1\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( 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<\/div>\n                                <\/div>\n                                <div class=\"set\">\n                                    <button type=\"button\" class=\"accordion__trigger\" aria-expanded=\"false\" aria-controls=\"cta-6a8d4a270bda9-3\">\n                                        <h3>\n\t\t\t\t                            Subscribe to our Newsletter                                        <\/h3>\n                                    <\/button>\n                                    <div id=\"cta-6a8d4a270bda9-3\" class=\"content content__editor\" role=\"region\">\n                                        <div class=\"content__inner\">\n\t\t\t                                                                        <div class=\"cta__element cta__form\">\n\t\t\t\t\t                              \n  \n  <div class=\"\n    mailpoet_form_popup_overlay\n      \"><\/div>\n  <div\n    id=\"mailpoet_form_4\"\n    class=\"\n      mailpoet_form\n      mailpoet_form_shortcode\n      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action=\"https:\/\/twincapfirst.ch\/wp-admin\/admin-post.php?action=mailpoet_subscription_form\"\n      class=\"mailpoet_form mailpoet_form_form mailpoet_form_shortcode\"\n      novalidate\n      data-delay=\"\"\n      data-exit-intent-enabled=\"\"\n      data-trigger-mode=\"\"\n      data-click-trigger-selector=\"\"\n      data-font-family=\"\"\n      data-cookie-expiration-time=\"\"\n    >\n      <input type=\"hidden\" name=\"data[form_id]\" value=\"4\" \/>\n      <input type=\"hidden\" name=\"token\" value=\"d4755e10a1\" \/>\n      <input type=\"hidden\" name=\"api_version\" value=\"v1\" \/>\n      <input type=\"hidden\" name=\"endpoint\" value=\"subscribers\" \/>\n      <input type=\"hidden\" name=\"mailpoet_method\" value=\"subscribe\" \/>\n\n      <label class=\"mailpoet_hp_email_label\" style=\"display: none !important;\">Please leave this field empty<input type=\"email\" name=\"data[email]\"\/><\/label><div class=\"mailpoet_paragraph \"><input type=\"email\" autocomplete=\"email\" class=\"mailpoet_text\" id=\"form_email_4\" name=\"data[form_field_MzMwMGI0OWM5YzY4X2VtYWls]\" title=\"Email address\" value=\"\" style=\"width:100%;box-sizing:border-box;padding:5px;margin: 0 auto 0 0;\" data-automation-id=\"form_email\"  placeholder=\"Email address *\" aria-label=\"Email address *\" data-parsley-errors-container=\".mailpoet_error_13xch\" data-parsley-required=\"true\" required aria-required=\"true\" data-parsley-minlength=\"6\" data-parsley-maxlength=\"150\" data-parsley-type-message=\"This value should be a valid email.\" data-parsley-required-message=\"This field is required.\"\/><span class=\"mailpoet_error_13xch\"><\/span><\/div>\n<div class=\"mailpoet_recaptcha\" data-sitekey=\"6LfDZlMqAAAAAJ3sz4PBKb6MxhTcN0JhovIyNZuN\" data-size=\"invisible\">\n      <div class=\"mailpoet_recaptcha_container\"><\/div>\n      <noscript>\n        <div>\n          <div class=\"mailpoet_recaptcha_noscript_container\">\n            <div>\n              <iframe src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LfDZlMqAAAAAJ3sz4PBKb6MxhTcN0JhovIyNZuN\" frameborder=\"0\" scrolling=\"no\">\n              <\/iframe>\n            <\/div>\n          <\/div>\n          <div class=\"mailpoet_recaptcha_noscript_input\">\n            <textarea id=\"g-recaptcha-response\" name=\"data[recaptcha]\" class=\"g-recaptcha-response\">\n            <\/textarea>\n          <\/div>\n        <\/div>\n      <\/noscript>\n      <input class=\"mailpoet_recaptcha_field\" type=\"hidden\" name=\"recaptchaWidgetId\">\n    <\/div><div class=\"mailpoet_paragraph \"><input type=\"submit\" class=\"mailpoet_submit\" value=\"Subscribe now\" data-automation-id=\"subscribe-submit-button\" style=\"padding:5px;margin: 0 auto 0 0;border-color:transparent;\" \/><span class=\"mailpoet_form_loading\"><span class=\"mailpoet_bounce1\"><\/span><span class=\"mailpoet_bounce2\"><\/span><span class=\"mailpoet_bounce3\"><\/span><\/span><\/div>\n\n      <div class=\"mailpoet_message\">\n        <p class=\"mailpoet_validate_success\"\n                style=\"display:none;\"\n                >You have received an email asking you to confirm your email address. 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You will find up-to-date information on products, technologies and our range of services. We also provide tips on how to use Microsoft products such as Teams telephony, Microsoft 365 and Azure.<\/p>\n    <\/div>\n    <div class=\"button__wrapper\">\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/\" target=\"_self\" class=\"button button__secondary\" aria-label=\"Blog\">Blog<\/a>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n            <div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Security in SMEs: Why Perfectionism Is the Enemy of Good\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Security-in-SMEs-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Security                <\/label>\n                            <label class=\"date\">\n                    10.08.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Security in SMEs: Why Perfectionism Is the Enemy of Good<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>The digital landscape is changing rapidly, and Swiss companies face enormous challenges. Storing data exclusively within the country or maintaining complete control over every &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/security-in-sme-pragmatism\/\" role=\"button\" title=\"Security in SMEs: Why Perfectionism Is the Enemy of Good\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Security in SMEs: Why Perfectionism Is the Enemy of Good<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Viewing Microsoft Teams Contacts: Why Callers Are Often Not Recognized\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Why-Arent-Contacts-Showing-Up-in-Microsoft-Teams-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"date\">\n                    27.07.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Why Are Contacts Not Showing in Microsoft Teams?<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Anyone who makes calls using Microsoft Teams is probably familiar with this situation: The phone rings, but instead of a name, only a phone &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/contacts-not-showing-microsoft-teams\/\" role=\"button\" title=\"Why Are Contacts Not Showing in Microsoft Teams?\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Why Are Contacts Not Showing in Microsoft Teams?<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"IT Infrastructure for SMEs: Why a Stable Foundation Is More Important Than the Next IT Project\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/A-strong-IT-Infrastructure-for-your-SME-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft 365                <\/label>\n                            <label class=\"date\">\n                    13.07.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>IT Infrastructure for SMEs: Why a Stable Foundation Is More Important Than the Next IT Project<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>A few weeks ago, we\u2019ve been discussing an uncomfortable truth: Purchasing a Microsoft license is by no means a \u201cModern Work\u201d strategy. A license &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/it-infrastructure-sme-philosophy\/\" role=\"button\" title=\"IT Infrastructure for SMEs: Why a Stable Foundation Is More Important Than the Next IT Project\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">IT Infrastructure for SMEs: Why a Stable Foundation Is More Important Than the Next IT Project<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Efficient Use of AI in Business: How to Turn the Hype into Real Business Value\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-to-Turn-the-AI-Hype-into-Real-Business-Value-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Azure Cloud                <\/label>\n                            <label class=\"date\">\n                    29.06.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Efficient Use of AI in Business: How to Turn the Hype into Real Business Value<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Artificial intelligence is shaping today\u2019s economy like almost no other technology, which is why nearly every executive suite feels the urgency to address this &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/use-ai-in-business\/\" role=\"button\" title=\"Efficient Use of AI in Business: How to Turn the Hype into Real Business Value\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Efficient Use of AI in Business: How to Turn the Hype into Real Business Value<\/span>\n        <\/a>\n    <\/article>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","service-tag":[39,38],"class_list":["post-7074","service","type-service","status-publish","format-standard","hentry","service-tag-m365","service-tag-teams"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microsoft Teams Telephony from TwinCap First since 2018<\/title>\n<meta name=\"description\" content=\"Since 2018, we have been offering Microsoft Teams telephony solutions. 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