{"id":7074,"date":"2023-12-21T21:00:42","date_gmt":"2023-12-21T20:00:42","guid":{"rendered":"https:\/\/twincapfirst.ch\/?post_type=service&#038;p=7074"},"modified":"2026-04-29T17:41:55","modified_gmt":"2026-04-29T15:41:55","slug":"microsoft-teams-telephony","status":"publish","type":"service","link":"https:\/\/twincapfirst.ch\/en\/service\/microsoft-teams-telephony\/","title":{"rendered":"Microsoft Teams Telephony"},"content":{"rendered":"\n<section id=\"69f4ffd37a26c\" class=\"block__item block__customers customers__logo_slider\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__tiny\">\n            <div class=\"block__body\">\n            <div class=\"container\">\n                <section id=\"slider_69f4ffd379739\" class=\"splide\">\n                    <div class=\"splide__track\">\n                        <ul class=\"splide__list\">\n                                                    <li class=\"splide__slide\">\n                         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});\n<\/script>\n\n\n<section id=\"69f4ffd37fb06\" class=\"block__item block__content content__only align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"row col__12\">\n                            <div class=\"column__title item size__5\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Microsoft Teams Telephony<\/h2>\n                        <\/div>\n                                            <div class=\"media__wrapper media__contain relative\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie.png\" class=\"attachment-img_860 size-img_860\" alt=\"Microsoft Teams Telephony\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie.png 800w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie-300x169.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie-768x432.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie-540x304.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie-320x180.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TeamsTelefonie-640x360.png 640w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"content content__editor\">\n\t                        <h2>What is Microsoft Teams Telephony?<\/h2>\n<p>Teams Telephony is a virtual telephone system designed for integration with Microsoft Teams. It enables users to make calls to landlines and mobile phones from any location, eliminating the need for an additional system. By utilizing Direct Routing, the technical solution behind Teams Telephony, your existing system can be rendered redundant.<\/p>\n<h2>Connection via SBC<\/h2>\n<p>By utilizing Direct Routing, you can establish a direct connection between your Microsoft Teams environment and your telecommunications provider (such as ourselves). We provide our own Session Border Controller (SBC), eliminating the need for you to invest in one of your own. This not only reduces costs but also allows you to benefit from all the features of Microsoft Teams telephony.<\/p>\n<p>&nbsp;<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"69f4ffd382022\" class=\"block__item block__featured block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                            <div class=\"column__media item size__5\">\n                    <div id=\"feat_69f4ffd380bfc_media\" class=\"media\">\n                        <div class=\"media__wrapper media__cover single default\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-2000x1333.jpg\" class=\"attachment-img_2000 size-img_2000\" alt=\"Teams Telephony Offer\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-2000x1333.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-300x200.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1024x683.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-768x512.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1536x1024.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-2048x1365.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1600x1067.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1400x933.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1000x667.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-860x573.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-540x360.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-320x213.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-640x427.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/team_telefonie_call-1320x880.jpg 1320w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\">\n                <\/div>\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Our Teams Solutions<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>Our comprehensive telephony solutions streamline Teams communication. We provide a comprehensive range of services, delivered from a single source, to facilitate seamless integration into your company.<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"feat_69f4ffd380bfc\" class=\"accordion__item\">\n                                                            <div class=\"set active\" data-id=\"set_1\">\n                                    <a aria-label=\"Our range of services\" role=\"button\">\n                                        <h3>Our range of services<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Consulting and planning:<\/strong> Together, we develop a concept that is perfectly tailored to your specific requirements.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Telecommunications services:<\/strong> We provide comprehensive support for all your telephony needs, including SBC, SIP trunking, subscriptions, porting and beyond.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Telephone numbers:<\/strong> We can provide you with both national and international telephone numbers (including DDI porting\/sales)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Configuration:<\/strong> We configure your telephone system and call flows to ensure optimal functionality.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Training and support:<\/strong> We provide training for your employees and are always available to offer assistance.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Hardware:<\/strong> We provide headsets, team devices and support for the implementation of Spectralink DECT.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Microsoft 365 licenses: <\/strong>We are pleased to present you with competitive pricing for your Microsoft 365 licenses.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Microsoft Expertise: <\/strong>As a Microsoft Cloud Partner with five designations, we have extensive expertise and experience in this field.<\/li>\n<\/ul>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_2\">\n                                    <a aria-label=\"Customized solutions\" role=\"button\">\n                                        <h3>Customized solutions<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>You decide on the telephony rules for your company. Whatever your requirements may be, whether it&#8217;s a custom-built bot for call queues, seamless integration of your business solution, or collaboration with Microsoft 365 Co-Pilot, we can make Teams Telephony your personal tool. Your employees can open tickets or collect statistics directly during the call, streamlining the process and ensuring a more efficient workflow.<\/p>\n<p>Discover <a href=\"https:\/\/twincapfirst.ch\/en\/products\/\">our existing products<\/a> or let us work together to develop a <a href=\"https:\/\/twincapfirst.ch\/en\/service\/microsoft-integration-services\/\">customized solution<\/a> that perfectly suits your needs.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_3\">\n                                    <a aria-label=\"Enterprise customers\" role=\"button\">\n                                        <h3>Enterprise customers<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Is your requirement for Teams Direct Routing more complex than that of a shared platform? Are you looking for an SBC platform that is tailored to your specific needs, without the associated effort? We provide a bespoke solution for your Teams telephony, taking care of all operational and maintenance requirements. We can manage complex hybrid configurations, automated Teams user management and 24\/7 monitoring, so you can be confident that everything is under control. We look forward to working with you to create the ideal SBC platform.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_4\">\n                                    <a aria-label=\"Your subscription options\" role=\"button\">\n                                        <h3>Your subscription options<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Forget your own Session Border Controller. With our plans and subscriptions, we offer you a simple and budget-friendly solution for your team telephony. You can choose from:<\/p>\n<ul>\n<li>Flat rate subscriptions (see below)<\/li>\n<li>Billing by channel (concurrent outbound calls and billing by effective minute <a href=\"https:\/\/twincapfirst.ch\/en\/microsoft-teams-telephony-pricing\/\">rate<\/a>)<\/li>\n<\/ul>\n<table style=\"width: 100%; height: 120px;\" width=\"100%\">\n<thead>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 28.2723%;\"><strong>Description<\/strong><\/td>\n<td style=\"height: 24px; width: 34.0314%;\"><strong>Quantity<\/strong><\/td>\n<td style=\"height: 24px; width: 37.0419%;\"><strong>Channel\/month<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 28.2723%;\" align=\"left\">Channel (out)<\/td>\n<td style=\"height: 24px; width: 34.0314%;\" align=\"left\">up to 10 pieces<\/td>\n<td style=\"height: 24px; width: 37.0419%;\" align=\"left\">CHF\/EUR 15.00<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 28.2723%;\" align=\"left\">Channel (out)<\/td>\n<td style=\"height: 24px; width: 34.0314%;\" align=\"left\">11 \u2013 30 pieces<\/td>\n<td style=\"height: 24px; width: 37.0419%;\" align=\"left\">CHF\/EUR 14.00<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 28.2723%;\" align=\"left\">Channel (out)<\/td>\n<td style=\"height: 24px; width: 34.0314%;\" align=\"left\">31 \u2013 50 pieces<\/td>\n<td style=\"height: 24px; width: 37.0419%;\" align=\"left\">CHF\/EUR 13.50<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 28.2723%;\" align=\"left\">Channel (out)<\/td>\n<td style=\"height: 24px; width: 34.0314%;\" align=\"left\">51 \u2013 100 pieces<\/td>\n<td style=\"height: 24px; width: 37.0419%;\" align=\"left\">CHF\/EUR 12.50<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n                                    <\/div>\n                                <\/div>\n                                                        <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#feat_69f4ffd380bfc .set > a\").on(\"click\", function() {\n            if ($(this).parent().hasClass(\"active\")) {\n\n            } else {\n\n                if ($(\"#feat_69f4ffd380bfc_media .media__wrapper\").hasClass('multiple')) {\n\n                    $(\"#feat_69f4ffd380bfc_media .media__wrapper img\").fadeOut();\n                    let id = $(this).parent().attr('data-id');\n                    $(\"#feat_69f4ffd380bfc_media .media__wrapper img.\"+ id).fadeIn();\n\n                }\n\n                $(\"#feat_69f4ffd380bfc .set\").removeClass(\"active\");\n                \/\/$(\"#feat_69f4ffd380bfc .content\").slideUp('fast');\n\n                $(this).parent().addClass(\"active\");\n                $(this)\n                    .siblings(\".content\")\n                    .slideDown(200);\n            }\n        });\n    });\n<\/script>\n\n\n<section id=\"69f4ffd386aaa\" class=\"block__item block__content content__column align__left\" data-wrapper=\"wrapper__default wrapper__bottom_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__bottom_null\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Advantages of TwinCap First Teams Telephony<\/h2>\n    <\/div>\n    <div class=\"content\">\n            <\/div>\n<\/div>\n            <div class=\"block__body row col__3\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Everything from a single source                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>We are a comprehensive provider of Microsoft telephony solutions. This allows customers to procure all the necessary components (telecommunications, Microsoft 365 licenses, services and support) from a single source.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            No separate SBC necessary                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>We facilitate a direct connection between your Microsoft Teams telephone system and our redundant SBC (Session Border Controller) platform. This eliminates the need for you to purchase and configure additional systems.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Attractive price models &#038; more                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>We provide a range of subscription options, including all-inclusive packages and tariff models, to suit your requirements. Please note that there are no hidden costs for our basic packages or phone numbers.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"69f4ffd388fa0\" class=\"block__item block__content content__column align__left\" data-wrapper=\"wrapper__default wrapper__top_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__top_null\">\n        <div class=\"container container__default grid\">\n                        <div class=\"block__body row col__3\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Microsoft solution provider                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Our company offers more than just telecommunications services. We are also a Microsoft solution partner. This means that we can connect you to the public network and also configure your telephone system with teams according to your specifications.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Additional Add-ons                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>In addition to our robust PSTN calling solutions, we also offer a suite of <a href=\"https:\/\/twincapfirst.ch\/en\/products\/\" target=\"_blank\" rel=\"noopener\">proprietary add-ons<\/a> designed to further enhance your Microsoft Teams experience. These exclusive tools provide expanded functionality and tailored features to optimize your team&#8217;s collaboration beyond standard communication.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Other services                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Furthermore, we integrate Spectralink Teams DECT devices into your existing infrastructure, providing <a href=\"https:\/\/twincapfirst.ch\/en\/service\/microsoft-integration-services\/\">tailored<\/a> solutions for Teams telephony.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"kompetenzen\" class=\"block__item block__content content__media align__left\" data-wrapper=\"wrapper__default wrapper__bottom_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__bottom_null\">\n        <div class=\"container container__default grid\">\n            <div class=\"row col__6 gap__large valign__top\">\n                            <div class=\"column__content item size__half\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Our Teams Telephony Competencies<\/h2>\n                        <\/div>\n                        <div class=\"content content__editor\">\n\t                        <p>Since 2018, we have been offering bespoke Microsoft Teams direct routing solutions as a certified <strong>Microsoft Calling Specialist<\/strong>.<\/p>\n<ul>\n<li>This applies to SMEs, medium-sized companies and also to enterprise customers.<\/li>\n<li>We are proud to share that over 500 companies have already selected our solutions and expertise in voice.<\/li>\n<li>We are pleased to offer you comprehensive advice on Microsoft Teams Voice (direct routing and calling plans).<\/li>\n<\/ul>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                                <div class=\"column__media item size__half\">\n                    <div class=\"media media__wrapper media__contain size__small\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1520\" height=\"814\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos.png 1520w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-300x161.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-1024x548.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-768x411.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-1400x750.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-1000x536.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-860x461.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-540x289.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-320x171.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/MicrosoftPartner_Logos-640x343.png 640w\" sizes=\"auto, (max-width: 1520px) 100vw, 1520px\" \/>                    <\/div>\n                <\/div>\n                                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"pricing\" class=\"block__item block__pricing pricing__multiple align__left\" data-wrapper=\"wrapper__default wrapper__bottom_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__bottom_null\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>The right offer for you<\/h2>\n    <\/div>\n    <div class=\"content\">\n        <p>All flat-rate subscriptions include the services described below. However, additional channels, supplementary mobile minute packages (+500\/+1,000 minutes), the &#8220;EU included&#8221; mobile package or even foreign phone numbers\/locations can be added to any subscription product on request.<\/p>\n<p>Please find below comprehensive information about our Swiss subscriptions and rates. The offer is available to German customers here. <\/p>\n    <\/div>\n    <div class=\"button__wrapper\">\n        <a href=\"https:\/\/twincapfirst.ch\/de\/service\/microsoft-teams-telefonie\/\" target=\"_self\" class=\"button button__secondary\" aria-label=\"Offer for German Customers\">Offer for German Customers<\/a>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n                            <div class=\"item size__3\">\n                                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                            <div class=\"title padded\">\n                                <h3>Mini<\/h3>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"image__product\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"416\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Mini-min-320x416.png\" class=\"attachment-img_320 size-img_320\" alt=\"Flat Abo Mini Bild\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Mini-min-320x416.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Mini-min-231x300.png 231w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Mini-min-788x1024.png 788w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Mini-min-768x998.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Mini-min-860x1118.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Mini-min-540x702.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Mini-min-492x640.png 492w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Mini-min-769x1000.png 769w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Mini-min.png 988w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                        <\/div>\n                                                <footer>\n                            <div class=\"price__box padded\">\n                                <div class=\"price\">\n                                    <span class=\"value colored\">CHF 125.00<\/span>\n                                <\/div>\n                                                                    <div class=\"info\">\n                                        <span>Flat rate per month<\/span>\n                                    <\/div>\n                                                            <\/div>\n                            <div class=\"list__wrapper padded\">\n                                <div class=\"toggle__content\">\n                                    <div class=\"list content__editor\">\n                                        <ul class=\"keyvalue\">\n                                                                                            <li>\n                                                    <strong>SIP channels<\/strong>\n                                                    No limit                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Call minutes<\/strong>\n                                                    1750 \/ 500 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Support<\/strong>\n                                                    0.5h \/ month (support Teams)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Mutations<\/strong>\n                                                    1x mutation per month (entry\/exit, change of number)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>One month of Easy Mobile Connect \u2013 free<\/strong>\n                                                    Free eSIM trial for up to 3 users                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Office 365<\/strong>\n                                                    + Option Microsoft 365 licenses (on request)                                                <\/li>\n                                                                                    <\/ul>\n                                    <\/div>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Find out more<\/span>\n                            <\/div>\n                                                <\/footer>\n                    <\/article>\n                <\/div>\n                            <div class=\"item size__3\">\n                                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                            <div class=\"title padded\">\n                                <h3>Small<\/h3>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"image__product\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"416\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Small-min-320x416.png\" class=\"attachment-img_320 size-img_320\" alt=\"Flat Abo Small Bild\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Small-min-320x416.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Small-min-231x300.png 231w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Small-min-788x1024.png 788w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Small-min-768x998.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Small-min-860x1118.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Small-min-540x702.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Small-min-492x640.png 492w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Small-min-769x1000.png 769w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Small-min.png 988w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                        <\/div>\n                                                <footer>\n                            <div class=\"price__box padded\">\n                                <div class=\"price\">\n                                    <span class=\"value colored\">CHF 195.00<\/span>\n                                <\/div>\n                                                                    <div class=\"info\">\n                                        <span>Flat rate per month<\/span>\n                                    <\/div>\n                                                            <\/div>\n                            <div class=\"list__wrapper padded\">\n                                <div class=\"toggle__content\">\n                                    <div class=\"list content__editor\">\n                                        <ul class=\"keyvalue\">\n                                                                                            <li>\n                                                    <strong>SIP channels<\/strong>\n                                                    No limit                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Call minutes<\/strong>\n                                                    4000 \/ 1000 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Support<\/strong>\n                                                    1h \/ month (support Teams)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Mutations<\/strong>\n                                                    1x mutation per month (entry\/exit, change of number)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>One month of Easy Mobile Connect \u2013 free<\/strong>\n                                                    Free eSIM trial for up to 3 users                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Office 365<\/strong>\n                                                    + Option Microsoft 365 licenses (on request)                                                <\/li>\n                                                                                    <\/ul>\n                                    <\/div>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Find out more<\/span>\n                            <\/div>\n                                                <\/footer>\n                    <\/article>\n                <\/div>\n                            <div class=\"item size__3\">\n                                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                            <div class=\"title padded\">\n                                <h3>Small+<\/h3>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"image__product\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"416\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_SmallPlus-min-320x416.png\" class=\"attachment-img_320 size-img_320\" alt=\"Flat Abo Small+ Bild\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_SmallPlus-min-320x416.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_SmallPlus-min-231x300.png 231w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_SmallPlus-min-788x1024.png 788w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_SmallPlus-min-768x998.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_SmallPlus-min-860x1118.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_SmallPlus-min-540x702.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_SmallPlus-min-492x640.png 492w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_SmallPlus-min-769x1000.png 769w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_SmallPlus-min.png 988w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                        <\/div>\n                                                <footer>\n                            <div class=\"price__box padded\">\n                                <div class=\"price\">\n                                    <span class=\"value colored\">CHF 285.00<\/span>\n                                <\/div>\n                                                                    <div class=\"info\">\n                                        <span>Flat rate per month<\/span>\n                                    <\/div>\n                                                            <\/div>\n                            <div class=\"list__wrapper padded\">\n                                <div class=\"toggle__content\">\n                                    <div class=\"list content__editor\">\n                                        <ul class=\"keyvalue\">\n                                                                                            <li>\n                                                    <strong>SIP channels<\/strong>\n                                                    No limit                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Call minutes<\/strong>\n                                                    5500 \/ 1250 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Support<\/strong>\n                                                    1h \/ month (support Teams)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Mutations<\/strong>\n                                                    1x mutation per month (entry\/exit, change of number)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>One month of Easy Mobile Connect \u2013 free<\/strong>\n                                                    Free eSIM trial for up to 3 users                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Office 365<\/strong>\n                                                    + Option Microsoft 365 licenses (on request)                                                <\/li>\n                                                                                    <\/ul>\n                                    <\/div>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Find out more<\/span>\n                            <\/div>\n                                                <\/footer>\n                    <\/article>\n                <\/div>\n                            <div class=\"item size__3\">\n                                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                            <div class=\"title padded\">\n                                <h3>Medium<\/h3>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"image__product\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"416\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Medium-min-320x416.png\" class=\"attachment-img_320 size-img_320\" alt=\"Flat Abo Medium Bild\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Medium-min-320x416.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Medium-min-231x300.png 231w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Medium-min-788x1024.png 788w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Medium-min-768x998.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Medium-min-860x1118.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Medium-min-540x702.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Medium-min-492x640.png 492w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Medium-min-769x1000.png 769w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Medium-min.png 988w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                        <\/div>\n                                                <footer>\n                            <div class=\"price__box padded\">\n                                <div class=\"price\">\n                                    <span class=\"value colored\">CHF 390.00<\/span>\n                                <\/div>\n                                                                    <div class=\"info\">\n                                        <span>Flat rate per month<\/span>\n                                    <\/div>\n                                                            <\/div>\n                            <div class=\"list__wrapper padded\">\n                                <div class=\"toggle__content\">\n                                    <div class=\"list content__editor\">\n                                        <ul class=\"keyvalue\">\n                                                                                            <li>\n                                                    <strong>SIP channels<\/strong>\n                                                    No limit                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Call minutes<\/strong>\n                                                    8000 \/ 2000 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Support<\/strong>\n                                                    2h \/ month (support Teams)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Mutations<\/strong>\n                                                    2x mutation per month (entry\/exit, change of number)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>One month of Easy Mobile Connect \u2013 free<\/strong>\n                                                                                                    <\/li>\n                                                                                            <li>\n                                                    <strong>Office 365<\/strong>\n                                                    + Option Microsoft 365 licenses (on request)                                                <\/li>\n                                                                                    <\/ul>\n                                    <\/div>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Find out more<\/span>\n                            <\/div>\n                                                <\/footer>\n                    <\/article>\n                <\/div>\n                            <div class=\"item size__3\">\n                                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                            <div class=\"title padded\">\n                                <h3>Large<\/h3>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"image__product\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"416\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Large-min-320x416.png\" class=\"attachment-img_320 size-img_320\" alt=\"Flat Abo Large Bild\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Large-min-320x416.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Large-min-231x300.png 231w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Large-min-788x1024.png 788w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Large-min-768x998.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Large-min-860x1118.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Large-min-540x702.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Large-min-492x640.png 492w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Large-min-769x1000.png 769w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Large-min.png 988w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                        <\/div>\n                                                <footer>\n                            <div class=\"price__box padded\">\n                                <div class=\"price\">\n                                    <span class=\"value colored\">CHF 675.00<\/span>\n                                <\/div>\n                                                                    <div class=\"info\">\n                                        <span>Flat rate per month<\/span>\n                                    <\/div>\n                                                            <\/div>\n                            <div class=\"list__wrapper padded\">\n                                <div class=\"toggle__content\">\n                                    <div class=\"list content__editor\">\n                                        <ul class=\"keyvalue\">\n                                                                                            <li>\n                                                    <strong>SIP channels<\/strong>\n                                                    No limit                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Call minutes<\/strong>\n                                                    14000 \/ 3500 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Support<\/strong>\n                                                    3h \/ month (support Teams)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Mutations<\/strong>\n                                                    3x mutation per month (entry\/exit, change of number)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>One month of Easy Mobile Connect \u2013 free<\/strong>\n                                                    Free eSIM trial for up to 3 users                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Office 365<\/strong>\n                                                    + Option Microsoft 365 licenses (on request)                                                <\/li>\n                                                                                    <\/ul>\n                                    <\/div>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Find out more<\/span>\n                            <\/div>\n                                                <\/footer>\n                    <\/article>\n                <\/div>\n                            <div class=\"item size__3\">\n                                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                            <div class=\"title padded\">\n                                <h3>X-Large<\/h3>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"image__product\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"416\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XLarge-min-320x416.png\" class=\"attachment-img_320 size-img_320\" alt=\"Flat Abo X-Large Bild\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XLarge-min-320x416.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XLarge-min-231x300.png 231w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XLarge-min-788x1024.png 788w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XLarge-min-768x998.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XLarge-min-860x1118.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XLarge-min-540x702.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XLarge-min-492x640.png 492w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XLarge-min-769x1000.png 769w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XLarge-min.png 988w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                        <\/div>\n                                                <footer>\n                            <div class=\"price__box padded\">\n                                <div class=\"price\">\n                                    <span class=\"value colored\">CHF 1&#8217;250.00<\/span>\n                                <\/div>\n                                                                    <div class=\"info\">\n                                        <span>Flat rate per month<\/span>\n                                    <\/div>\n                                                            <\/div>\n                            <div class=\"list__wrapper padded\">\n                                <div class=\"toggle__content\">\n                                    <div class=\"list content__editor\">\n                                        <ul class=\"keyvalue\">\n                                                                                            <li>\n                                                    <strong>SIP channels<\/strong>\n                                                    No limit                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Call minutes<\/strong>\n                                                    22000 \/ 5500 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Support<\/strong>\n                                                    4h \/ month (support Teams)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Mutations<\/strong>\n                                                    4x mutation per month (entry\/exit, change of number)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>One month of Easy Mobile Connect \u2013 free<\/strong>\n                                                    Free eSIM trial for up to 3 users                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Office 365<\/strong>\n                                                    + Option Microsoft 365 licenses (on request)                                                <\/li>\n                                                                                    <\/ul>\n                                    <\/div>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Find out more<\/span>\n                            <\/div>\n                                                <\/footer>\n                    <\/article>\n                <\/div>\n                            <div class=\"item size__3\">\n                                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                            <div class=\"title padded\">\n                                <h3>XX-Large<\/h3>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"image__product\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"416\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XXLarge-min-320x416.png\" class=\"attachment-img_320 size-img_320\" alt=\"Flat Abo XX-Large Bild\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XXLarge-min-320x416.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XXLarge-min-231x300.png 231w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XXLarge-min-788x1024.png 788w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XXLarge-min-768x998.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XXLarge-min-860x1118.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XXLarge-min-540x702.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XXLarge-min-492x640.png 492w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XXLarge-min-769x1000.png 769w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_XXLarge-min.png 988w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                        <\/div>\n                                                <footer>\n                            <div class=\"price__box padded\">\n                                <div class=\"price\">\n                                    <span class=\"value colored\">CHF 2&#8217;150.00<\/span>\n                                <\/div>\n                                                                    <div class=\"info\">\n                                        <span>Flat rate per month<\/span>\n                                    <\/div>\n                                                            <\/div>\n                            <div class=\"list__wrapper padded\">\n                                <div class=\"toggle__content\">\n                                    <div class=\"list content__editor\">\n                                        <ul class=\"keyvalue\">\n                                                                                            <li>\n                                                    <strong>SIP channels<\/strong>\n                                                    No limit                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Call minutes<\/strong>\n                                                    35000 \/ 8750 (fixed network CH-EU \/ mobile CH) There are no monthly costs for your telephone numbers.                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Support<\/strong>\n                                                    5h \/ month (support Teams)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Mutations<\/strong>\n                                                    5x mutation per month (entry\/exit, change of number)                                                <\/li>\n                                                                                            <li>\n                                                    <strong>One month of Easy Mobile Connect \u2013 free<\/strong>\n                                                    Free eSIM trial for up to 3 users                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Office 365<\/strong>\n                                                    + Option Microsoft 365 licenses (on request)                                                <\/li>\n                                                                                    <\/ul>\n                                    <\/div>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Find out more<\/span>\n                            <\/div>\n                                                <\/footer>\n                    <\/article>\n                <\/div>\n                            <div class=\"item size__3\">\n                                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                            <div class=\"title padded\">\n                                <h3>Tariff model<\/h3>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"image__product\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"416\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Tarif-min-320x416.png\" class=\"attachment-img_320 size-img_320\" alt=\"Tarifmodell Bild\/Box\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Tarif-min-320x416.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Tarif-min-231x300.png 231w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Tarif-min-788x1024.png 788w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Tarif-min-768x998.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Tarif-min-860x1118.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Tarif-min-540x702.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Tarif-min-492x640.png 492w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Tarif-min-769x1000.png 769w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/09\/TeamsTelephony_Tarif-min.png 988w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                        <\/div>\n                                                <footer>\n                            <div class=\"price__box padded\">\n                                <div class=\"price\">\n                                    <span class=\"value colored\">Based on the tariff <\/span>\n                                <\/div>\n                                                                    <div class=\"info\">\n                                        <span>Tarif model<\/span>\n                                    <\/div>\n                                                            <\/div>\n                            <div class=\"list__wrapper padded\">\n                                <div class=\"toggle__content\">\n                                    <div class=\"list content__editor\">\n                                        <ul class=\"keyvalue\">\n                                                                                            <li>\n                                                    <strong>SIP channels<\/strong>\n                                                    none included, you can purchase channels from CHF\/EUR 15 per month\/channel                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Call minutes<\/strong>\n                                                    The actual rate is charged, i.e. the minute rates apply to all calls and are billed according to actual usage.                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Support<\/strong>\n                                                    No support included, support teams charged on a time and material basis                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Mutations<\/strong>\n                                                    do not contain any mutations, invoicing according to time and effort                                                <\/li>\n                                                                                            <li>\n                                                    <strong>One month of Easy Mobile Connect \u2013 free<\/strong>\n                                                    Free eSIM trial for up to 3 users                                                <\/li>\n                                                                                            <li>\n                                                    <strong>Office 365<\/strong>\n                                                    + Option Microsoft 365 licenses (on request)                                                <\/li>\n                                                                                    <\/ul>\n                                    <\/div>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Find out more<\/span>\n                            <\/div>\n                                                <\/footer>\n                    <\/article>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"69f4ffd392e00\" class=\"block__item block__content content__column align__left\" data-wrapper=\"wrapper__default wrapper__top_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__top_null\">\n        <div class=\"container container__default grid\">\n                        <div class=\"block__body row col__3\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Terms and conditions of the telecom offer                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>General information and terms and conditions for telecom offers.<\/p>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/twincapfirst.ch\/en\/microsoft-teams-telefonie-bedingungen\/\" target=\"_self\" aria-label=\"Teams Conditions\" class=\"button button__secondary\">Teams Conditions<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Telephone minutes rates                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Overview of all applicable minute rates.<\/p>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/twincapfirst.ch\/en\/microsoft-teams-telephony-pricing\/\" target=\"_self\" aria-label=\"Teams Prices\" class=\"button button__secondary\">Teams Prices<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Service description                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Service descriptions for the subscription offers from TwinCap First AG<\/p>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/twincapfirst.ch\/en\/microsoft-teams-telephony-service-description\/\" target=\"_self\" aria-label=\"Service description\" class=\"button button__secondary\">Service description<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"69f4ffd3937ac\" class=\"block__item block__featured block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                            <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>What are the advantages of Twincap First AG?<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>In essence, there are three main arguments in our favor<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"feat_69f4ffd39359c\" class=\"accordion__item\">\n                                                            <div class=\"set active\" data-id=\"set_1\">\n                                    <a aria-label=\"Personal customer relationships and more\" role=\"button\">\n                                        <h3>Personal customer relationships and more<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Personal customer relationships, short decision-making paths, flat hierarchies \u2013 that&#8217;s what we stand for.<\/p>\n<p>Since 2014, our focus has been on \u201c100% cloud\u201d. As a Microsoft partner with a cloud focus, we cover <a href=\"https:\/\/twincapfirst.ch\/en\/partner\/\">a range of topics<\/a>. We have also been offering telephony teams with direct routing since mid-2018.<\/p>\n<p>Enclosed is a <a href=\"https:\/\/customers.microsoft.com\/en-us\/story\/1432847385522457728-hhm-twincap-azure\" target=\"_blank\" rel=\"noopener nofollow\" >reference report<\/a> that we were able to create together with Microsoft and a customer. Further references can be found here.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_2\">\n                                    <a aria-label=\"Microsoft Calling Specialization\" role=\"button\">\n                                        <h3>Microsoft Calling Specialization<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>As a Microsoft Modern Work Partner, we also have the specializations \u201cMicrosoft Calling Specialization\u201d and \u201cTeams Deployment\u201d. Both Microsoft specializations demonstrate the quantitative and qualitative implementation of numerous successful teams and voice projects.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_3\">\n                                    <a aria-label=\"Responsiveness, short distances, quick responses\" role=\"button\">\n                                        <h3>Responsiveness, short distances, quick responses<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>In addition, we differ from traditional telecom providers in terms of service, with features such as:<\/p>\n<ul>\n<li>Reaction and speed,<\/li>\n<li>short distances and flat hierarchies,<\/li>\n<li>We also impress with our expertise and quality in providing customized services for individual customers.<\/li>\n<\/ul>\n<p>Accordingly, our focus is exclusively on companies and businesses. The range of companies we serve extends from SMEs to large international corporations. Our customers come from all segments, without us distinguishing between individual industries.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                        <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\">\n                <\/div>\n                <div class=\"column__media item size__5\">\n                    <div id=\"feat_69f4ffd39359c_media\" class=\"media\">\n                        <div class=\"media__wrapper media__cover single default\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-2000x1333.jpg\" class=\"attachment-img_2000 size-img_2000\" alt=\"TeamsMobile Bild\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-2000x1333.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-300x200.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1024x683.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-768x512.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1536x1024.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-2048x1365.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1600x1067.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1400x933.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1000x667.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-860x573.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-540x360.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-320x213.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-640x427.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/07\/teams-telephony-mobile_web-1320x880.jpg 1320w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#feat_69f4ffd39359c .set > a\").on(\"click\", function() {\n            if ($(this).parent().hasClass(\"active\")) {\n\n            } else {\n\n                if ($(\"#feat_69f4ffd39359c_media .media__wrapper\").hasClass('multiple')) {\n\n                    $(\"#feat_69f4ffd39359c_media .media__wrapper img\").fadeOut();\n                    let id = $(this).parent().attr('data-id');\n                    $(\"#feat_69f4ffd39359c_media .media__wrapper img.\"+ id).fadeIn();\n\n                }\n\n                $(\"#feat_69f4ffd39359c .set\").removeClass(\"active\");\n                \/\/$(\"#feat_69f4ffd39359c .content\").slideUp('fast');\n\n                $(this).parent().addClass(\"active\");\n                $(this)\n                    .siblings(\".content\")\n                    .slideDown(200);\n            }\n        });\n    });\n<\/script>\n\n\n<section id=\"faq\" class=\"block__item block__accordion align__left\" data-wrapper=\"wrapper__default\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12\">\n                <div class=\"column__content item size__4\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>What are the telephony requirements for the Teams?<\/h2>\n                        <\/div>\n                        <div class=\"content content__editor\">\n                            <p>Please find below some information on the requirements for Microsoft Teams telephony, as well as answers to some frequently asked questions.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__accordion item size__7\">\n                        <nav id=\"tab__69f4ffd394c0e\" class=\"tabnav\">\n            <a data-tab-id=\"01\" title=\"Prerequisites Teams Telephony\" aria-label=\"Prerequisites Teams Telephony\" class=\"active\">\n            Prerequisites Teams Telephony        <\/a>\n            <a data-tab-id=\"02\" title=\"General\" aria-label=\"General\">\n            General        <\/a>\n            <a data-tab-id=\"03\" title=\"User questions\" aria-label=\"User questions\">\n            User questions        <\/a>\n            <a data-tab-id=\"04\" title=\"Teams Administration\" aria-label=\"Teams Administration\">\n            Teams Administration        <\/a>\n            <a data-tab-id=\"05\" title=\"Teams Hardware\" aria-label=\"Teams Hardware\">\n            Teams Hardware        <\/a>\n        <\/nav>\n    <div class=\"tab__wrapper\">\n            <article id=\"69f4ffd394c0e_tab__01\" class=\"tab__item active\">\n            <div class=\"accordion__wrapper\">\n                <div id=\"accordion-69f4ffd394c0e\" class=\"accordion__item\">\n                                    <div class=\"set\">\n                        <a aria-label=\"Basic prerequisite\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Basic prerequisite                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>Basically, you need three things:<\/p>\n<ul>\n<li>Matching Microsoft 365 licences<\/li>\n<li>A Session Border Controller (SBC)<\/li>\n<li>A SIP trunk or telecom provider<\/li>\n<\/ul>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"What licenses are required for the telephony teams?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            What licenses are required for the telephony teams?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>You need either an Office 365 or Microsoft 365 Enterprise Subscription or a Frontline License (this includes E1\/E3\/E5 or F1\/F3). Alternatively, business licenses are available for smaller businesses with up to 300 users. These include Microsoft 365 Business Basic, Microsoft 365 Business Standard or Microsoft 365 Business Premium.<\/p>\n<p>In addition, the Microsoft Teams Phone Standard license add-on must be purchased. This is not the case for E5 licenses, where the Phone Standard add-on is included. For frontline employees, there is a more affordable Phone Standard add-on for F1\/F3.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Why do I need an SBC (Session Border Controller)?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Why do I need an SBC (Session Border Controller)?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>You also need a compatible, certified Session Border Controller (SBC). In other words, the SBC is the link between the SIP trunk and your PBX in Microsoft 365. For this reason, we provide the SBC as a redundant service. If you want to run your own SBC, you can also buy\/license it from us.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Operation of SBC\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Operation of SBC                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>We also offer you the opportunity to operate this SBC. We are partners with TE-Systems and Audiocodes, two manufacturers of certified SBCs. We also offer pure channel hosting (direct routing without telco subscription). You can find more information on this page. However, we are happy to help with licence purchases or questions about individual requirements.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"What does the telecom provider (SIP provider) have to offer?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            What does the telecom provider (SIP provider) have to offer?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>Basically, you need a telecom provider that will provide your business with a SIP trunk that is accessible over the Internet. The telecom provider will also provide call subscriptions and rates, as well as phone numbers. This means that you can usually continue to use your existing phone numbers.<\/p>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n            <\/div>\n        <\/article>\n            <article id=\"69f4ffd394c0e_tab__02\" class=\"tab__item\">\n            <div class=\"accordion__wrapper\">\n                <div id=\"accordion-69f4ffd394c0e\" class=\"accordion__item\">\n                                    <div class=\"set\">\n                        <a aria-label=\"How does teams telephony work?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            How does teams telephony work?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>The Microsoft Teams Telephony or, in Microsoft language, \u201cdirect routing\u201d is, in simple terms, structured as follows:<\/p>\n<ul>\n<li>The user dials a number using their Teams client (whether on their mobile device, Mac\/Windows or via a desktop device).<\/li>\n<li>The Teams telephony client connects to its Microsoft 365 tenant, where the virtual Teams telephone system in the Microsoft cloud decides where the call should go.<\/li>\n<li>Typically, the telephone system sends this call to a so-called PSTN gateway at Microsoft. There are currently four global gateways (Asia, USA, Europe, Australia) provided by Microsoft for Teams telephony.<\/li>\n<li>From the gateway, the call is routed to the configured SBC (Session Border Controller) for this customer tenant.<\/li>\n<li>The SBC acts as a gateway and router and forwards the call to the telecom provider.<\/li>\n<li>The telecom provider then searches for the subscriber via its carrier network.<\/li>\n<\/ul>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"What do you need for Teams Telephony?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            What do you need for Teams Telephony?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>Put simply, four elements are needed:<\/p>\n<ol>\n<li>A SIP trunk from a telecom provider with telephone numbers<\/li>\n<li>A session border controller that is certified for Teams<\/li>\n<li>Office 365 licenses (Teams Phone Standard Add-On)<\/li>\n<li>A corresponding installation and configuration of the above three parts<\/li>\n<\/ol>\n<p>For more information, please read our explanations in the FAQ section: &#8220;Prerequisites Teams Telephony&#8221;<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"What does the team telephony cost?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            What does the team telephony cost?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>There are two points to distinguish:<\/p>\n<p><strong>One-off costs:<\/strong> The cost to configure\/install Teams Telephony is approximately CHF 600-800 (average, depending on customer\/complexity and scope). In addition, there may be costs for the purchase of new telephone number blocks, porting costs from the old provider to us, or purchases such as headsets, DECT devices or other desktop devices.<\/p>\n<p><strong>Recurring\/usage-dependent costs: <\/strong>In addition to the Microsoft licenses (which you can also purchase from us on account), there is also a tariff model for the telephone calls (with us flat rate subscription or optionally according to tariff).<\/p>\n<p>There is no billing for number blocks or any basic subscriptions. In addition, certain support quotas are included in the respective subscriptions, so that there are no additional costs for you should you ever need support.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Can I replace an existing telephone system with Teams?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Can I replace an existing telephone system with Teams?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>There is no definitive answer to this question. In essence, the decision hinges on the specific requirements that need to be met by the telephone system. The Teams telephony solution offers a comprehensive range of functions. These include call queues (ringing calls), automated attendants with IVR, opening hours and holiday switching, music on hold, call forwarding with and without consultation, voicemails for users, deputies and much more. Microsoft is committed to providing users with the latest updates and additional features. These include voice-enabled channels, which allow users to manage ring calls in a team directly from the Teams app.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Is the Teams telephone system suitable for everyday use?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Is the Teams telephone system suitable for everyday use?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>Indeed, Teams has developed rapidly in recent years, offering the full range of functions typically associated with a classic telephone system, along with a number of additional features. Microsoft Teams direct routing is already in use by companies of all sizes and across all industries, and has become a viable alternative to traditional hardware telephone systems for many customers. The use of Teams as a daily communication and collaboration tool makes it an attractive option for many companies looking to transition to telephony. The ability to integrate hybrid solutions is a significant advantage for companies considering migrating their PBX systems.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Is the voice quality good?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Is the voice quality good?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>We are frequently asked whether the voice quality, or speech quality, is satisfactory for everyday use with direct routing for teams. Those who have experience of using Microsoft Teams will be aware that the voice quality is excellent when calling another user. Microsoft employs a highly sophisticated and optimized codec that is capable of handling network latency and interruptions.<\/p>\n<p>The voice quality on the public telephone network differs due to system-related factors. The codec, which packages voice packets, is a legacy codec used by public telephone network providers worldwide. However, issues such as robotic voice interference or choppy conversations, which are commonly experienced in mobile telephony due to poor reception, do not typically arise.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"What do you do when you have quality problems?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            What do you do when you have quality problems?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>In the case of quality problems, or rather voice quality problems (robot voice, dropouts, etc.), the underlying network connection (WLAN or LAN\/WAN\/GPRS), or typically poorly configured firewalls and routers, as well as poor ISP connections, are more likely to be the cause. The problem is not primarily bandwidth, but rather jitter or latency. If you are experiencing these problems, we offer the following root cause analysis solution.<\/p>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n            <\/div>\n        <\/article>\n            <article id=\"69f4ffd394c0e_tab__03\" class=\"tab__item\">\n            <div class=\"accordion__wrapper\">\n                <div id=\"accordion-69f4ffd394c0e\" class=\"accordion__item\">\n                                    <div class=\"set\">\n                        <a aria-label=\"Can I block incoming calls?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Can I block incoming calls?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>Yes, you can block unwanted calls directly in Microsoft Teams.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Can a team user have multiple phone numbers?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Can a team user have multiple phone numbers?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>No, a user can only have one phone number. But Microsoft has announced this for 2025.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Can a user make calls with different numbers?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Can a user make calls with different numbers?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>The direct number of a user is always used by default. However, there are various outgoing options for displaying an alternative number if required.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Can I log off another user in a call queue?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Can I log off another user in a call queue?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>At this time, there is no functionality within the administrator console that allows for the logout of other users. However, this is a capability offered by Microsoft Queues, a component included in the Teams Premium offering. It is possible to log in and out at any time within the Teams client, accessible on desktop, web, and mobile devices. This flexibility allows for convenient access even when on the move.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Can I use contacts in a shared mailbox in Teams for telephony?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Can I use contacts in a shared mailbox in Teams for telephony?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>By default, Teams can only access the contacts stored in the mailbox of the respective Microsoft Teams user. Our &#8216;Contact sync&#8217; add-on allows you to synchronize centrally stored contacts with all users, providing access to all company contacts in Teams and on the smartphone.<\/p>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n            <\/div>\n        <\/article>\n            <article id=\"69f4ffd394c0e_tab__04\" class=\"tab__item\">\n            <div class=\"accordion__wrapper\">\n                <div id=\"accordion-69f4ffd394c0e\" class=\"accordion__item\">\n                                    <div class=\"set\">\n                        <a aria-label=\"Can I manage opening hours, public holidays and call queues myself?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Can I manage opening hours, public holidays and call queues myself?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>You can manage all the settings for the Microsoft Teams telephone system yourself in the Teams Admin Center. To do this, you need a user with the role of \u201cTeams Administrator\u201d.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Can I delegate the management of opening hours, public holidays and call queues to someone else?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Can I delegate the management of opening hours, public holidays and call queues to someone else?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>At present, this is only possible if the &#8216;Teams Administrator&#8217; role is assigned to the respective Microsoft Teams &#8216;Team&#8217; managers. Microsoft is working on this and has already enabled certain parts that can also be managed independently by &#8216;normal&#8217; users.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Can I set the start of a holiday from a certain time?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Can I set the start of a holiday from a certain time?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>Yes, you can specify the time at which each public holiday begins. For example, Maundy Thursday from 4:00 p.m., even if your opening hours are normally until 5:00 p.m.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Can I record a personalized greeting for each holiday?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Can I record a personalized greeting for each holiday?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>Yes, you can record a message in advance for each public holiday. This is done via the Teams Admin Center Holiday Management.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Can I configure holidays that last several days?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Can I configure holidays that last several days?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>Yes, you can set a whole period for public holidays.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"How long does it take for a change to take effect in the Teams Admin Center?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            How long does it take for a change to take effect in the Teams Admin Center?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>The changes take effect immediately. This also allows you to make unforeseen or unplanned changes quickly.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"What are Teams voice enabled channels?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            What are Teams voice enabled channels?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>With the so-called Teams Voice enabled channels (or Teams Collaborative Calling), it is possible to map calls that go to a call queue directly in a Teams channel in the Teams app. This means that you can see all calls in this Teams channel, as well as which agents are currently active in this queue. In the medium term, this should provide the call queue owner and the agents with increased transparency, as all connections of all agents become transparently visible.<\/p>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n            <\/div>\n        <\/article>\n            <article id=\"69f4ffd394c0e_tab__05\" class=\"tab__item\">\n            <div class=\"accordion__wrapper\">\n                <div id=\"accordion-69f4ffd394c0e\" class=\"accordion__item\">\n                                    <div class=\"set\">\n                        <a aria-label=\"Are there Microsoft Teams telephone devices?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Are there Microsoft Teams telephone devices?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>Indeed, there are numerous manufacturers that offer Microsoft Teams phones on the market. These include manufacturers such as HP\/Poly, AudioCodes, Yealink and other providers. The manufacturers provide a range of device types and variants, with new additions being made regularly.<\/p>\n<p>The main differences between these devices are in their shape, material, feel and appearance. They are typically operated with Android and use a customised version of the Teams client designed for such devices. This Teams app has some limitations in functionality compared to the standard version. It is maintained by Microsoft and software updates are delivered directly via Microsoft&#8217;s customer Tenant. The devices can also be managed directly via the Tenant.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Why should I use a certified Microsoft Teams headset?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Why should I use a certified Microsoft Teams headset?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>A headset for teams can only be certified if it has a USB dongle. This is the only way to ensure that radio connections are stable and reliable.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Which devices are compatible (certified) with Microsoft Teams?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Which devices are compatible (certified) with Microsoft Teams?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>You can find a list of all certified headsets on the Microsoft website.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"set\">\n                        <a aria-label=\"Are there DECT devices with teams?\">\n                            <i class=\"fa fa-plus\"><\/i>\n                            Are there DECT devices with teams?                        <\/a>\n                        <div class=\"content content__editor\">\n                            <p>As of today, Microsoft only supports a small number of manufacturers with Teams DECT devices. This means that there are manufacturers who sell DECT devices for Teams directly. However, it is possible to connect existing DECT systems to Teams telephony. This is a so-called hybrid configuration in which the session border controller acts as a hub between the \u201cold\u201d world and Teams telephony. The same applies, of course, to parallel operation with a local telephone system.<\/p>\n                        <\/div>\n                    <\/div>\n                                <\/div>\n            <\/div>\n        <\/article>\n        <\/div>\n    <script>\n        jQuery(document).ready(function($){\n\n            $('#tab__69f4ffd394c0e.tabnav a').click(function(){\n                var tab_id = $(this).attr('data-tab-id');\n\n                $('#tab__69f4ffd394c0e.tabnav a').removeClass('active');\n                $('.tab__wrapper .tab__item').removeClass('active');\n\n                $(this).addClass('active');\n                $(\"#69f4ffd394c0e_tab__\"+tab_id).addClass('active');\n            })\n\n        });\n\n    <\/script>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#accordion-69f4ffd394c0e .set > a\").on(\"click\", function() {\n            if ($(this).hasClass(\"active\")) {\n                $(this).removeClass(\"active\");\n                $(this)\n                    .siblings(\".content\")\n                    .slideUp(200);\n                $(\"#accordion-69f4ffd394c0e .set > a i\")\n                    .removeClass(\"fa-minus\")\n                    .addClass(\"fa-plus\");\n            } else {\n                $(\"#accordion-69f4ffd394c0e .set > a i\")\n                    .removeClass(\"fa-minus\")\n                    .addClass(\"fa-plus\");\n                $(this)\n                    .find(\"i\")\n                    .removeClass(\"fa-plus\")\n                    .addClass(\"fa-minus\");\n                $(\"#accordion-69f4ffd394c0e .set > a\").removeClass(\"active\");\n                $(this).addClass(\"active\");\n                $(\"#accordion-69f4ffd394c0e .content\").slideUp(200);\n                $(this)\n                    .siblings(\".content\")\n                    .slideDown(200);\n            }\n        });\n    });\n<\/script>                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"products\" class=\"block__item align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Our add-ons for your Microsoft Teams telephony<\/h2>\n    <\/div>\n    <div class=\"content\">\n        <p>Our current product range is designed to be used in conjunction with Teams, offering customers the opportunity to derive even greater benefit from Teams telephony.<\/p>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n            <div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"670\" height=\"192\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo.png 670w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo-300x86.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo-540x155.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo-320x92.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo-640x183.png 640w\" sizes=\"auto, (max-width: 670px) 100vw, 670px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>The Compact and Simple Contact Center<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        Get the most out of your customer communications. Easy Calling for Microsoft Teams is the intuitive contact center solution for professional call management in real time &#8211; no complexity, ready to use right away.                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Calling                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-calling\/\" title=\"Easy Calling\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Calling<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"715\" height=\"192\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full.png 715w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-300x81.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-540x145.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-320x86.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-640x172.png 640w\" sizes=\"auto, (max-width: 715px) 100vw, 715px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Handling calls easier and faster<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        Easy Console for Microsoft Teams allows you to quickly answer and manage calls &#8211; including information for your team!                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Console                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-console\/\" title=\"Easy Console\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Console<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"473\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-2000x473.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-2000x473.png 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-300x71.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1024x242.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-768x182.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1536x364.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-2048x485.png 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1600x379.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1400x331.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1000x237.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-860x204.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-540x128.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-320x76.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-640x152.png 640w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>View missed calls from call queues<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        Call queues in Teams Phone are a great way to control incoming calls and distribute them to multiple users at the same time.                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Call Report                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-call-report\/\" title=\"Easy Call Report\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Call Report<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"240\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"ED Logo\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo.png 940w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-300x77.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-768x196.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-860x220.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-540x138.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-320x82.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-640x163.png 640w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Efficient contact management in Microsoft Teams<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        With Easy Directory, you have all your business contacts in Microsoft Teams under control &#8211; whether from Outlook, shared mailboxes, Microsoft Entra ID or even from ERP and CRM systems                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Directory                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-directory\/\" title=\"Easy Directory\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Directory<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1952\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect.png 1952w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-300x59.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1024x201.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-768x151.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1536x302.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1600x315.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1400x275.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1000x197.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-860x169.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-540x106.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-320x63.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-640x126.png 640w\" sizes=\"auto, (max-width: 1952px) 100vw, 1952px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Making calls without the Teams app<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        With Easy Mobile Connect you can make calls directly on your iPhone or Android device without the Teams app! Use your Teams number like a mobile number on your cell phone!                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Mobile Connect                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-mobile-connect\/\" title=\"Easy Mobile Connect\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Mobile Connect<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"561\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-2000x561.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-2000x561.png 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-300x84.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1024x287.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-768x216.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1536x431.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-2048x575.png 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1600x449.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1400x393.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1000x281.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-860x241.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-540x152.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-320x90.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-640x180.png 640w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Caller identification for Microsoft Teams<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        The Easy Lookup solution enables automatic caller identification for teams telephony (PSTN) calls.                    <\/p>\n          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srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-2000x538.png 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-300x81.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1024x275.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-768x207.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1536x413.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-2048x551.png 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1600x430.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1400x376.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1000x269.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-860x231.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-540x145.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-320x86.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-640x172.png 640w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Use addresses anywhere in Microsoft 365<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        Are you annoyed by incomplete or missing contacts on your  mobile? Do you not recognize who is calling you from the office? With our Microsoft 365 Contact Sync solution, we can help, simply and inexpensively.                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Contact Sync                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/contact-sync\/\" title=\"Contact Sync\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Contact Sync<\/span>\n        <\/a>\n    <\/div>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"contact\" class=\"block__item block__cta block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>We are here for you<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>We are happy to provide you with further information. You have two options for getting in touch with us.<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"accordion\" class=\"accordion__item\">\n                                <div class=\"set active\">\n                                    <a aria-label=\"Arrange a free consultation\">\n                                        <h3>Arrange a free consultation<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                                                            <p>Book an appointment in Microsoft Teams for a free and non-binding initial consultation.<\/p>\n                                                                            <div class=\"cta__element cta__button\">\n                                       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class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'><\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1'  action='\/en\/wp-json\/wp\/v2\/service\/7074#gf_1' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_7\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_7'>Company<\/label><div class='ginput_container'><input name='input_7' id='input_1_7' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_7'>This field is for validation purposes and should be left 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for='input_1_2'>Lastname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_1_2' type='text' value='' class='large'    placeholder='Last name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='email' value='' class='large'   placeholder='Email *' aria-required=\"true\" 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You will find up-to-date information on products, technologies and our range of services. We also provide tips on how to use Microsoft products such as Teams telephony, Microsoft 365 and Azure.<\/p>\n    <\/div>\n    <div class=\"button__wrapper\">\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/\" target=\"_self\" class=\"button button__secondary\" aria-label=\"Blog\">Blog<\/a>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n            <div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    27.04.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Microsoft Teams has long been an integral part of daily collaboration in many companies. Chats, meetings, and internal coordination happen quickly and easily through &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/customer-service-with-microsoft-teams-easy-calling\/\" role=\"button\" title=\"Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Modern Work Strategy: Why Standard IT Is No Longer Enough and How TwinCap First Makes the Difference\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Why-Standard-IT-Is-No-Longer-Enough-and-How-TwinCap-First-Makes-the-Difference-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Integrations &amp; AI                <\/label>\n                            <label class=\"date\">\n                    18.04.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Modern Work Strategy: Why Standard IT Is No Longer Enough and How TwinCap First Makes the Difference<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Today, implementing Microsoft 365 is no longer just an IT project for your company. It\u2019s a fundamental decision that transforms your entire corporate DNA &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/modern-work-strategy-2026\/\" role=\"button\" title=\"Modern Work Strategy: Why Standard IT Is No Longer Enough and How TwinCap First Makes the Difference\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Modern Work Strategy: Why Standard IT Is No Longer Enough and How TwinCap First Makes the Difference<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Modern-Work-Avoiding-Media-Breaks-in-Microsoft-Teams-1-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    07.04.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Avoiding Media Breaks: How Companies Can Unlock the Full Potential of Microsoft Teams with TwinCap First<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>In today\u2019s workplace, Microsoft Teams has long since become the digital hub. We chat, hold meetings, and share documents. But if we\u2019re honest, we &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/modern-work-microsoft-teams-unlocking-the-full-potential\/\" role=\"button\" title=\"Avoiding Media Breaks: How Companies Can Unlock the Full Potential of Microsoft Teams with TwinCap First\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Avoiding Media Breaks: How Companies Can Unlock the Full Potential of Microsoft Teams with TwinCap First<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Microsoft Teams Telephony vs. Traditional PBX Systems: Why a Simple Cost Comparison Is Misleading\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Microsoft-Teams-Telephony-vs.-Traditional-PBX-Systems-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    30.03.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Microsoft Teams Telephony vs. Traditional PBX Systems: Why a Simple Cost Comparison Is Misleading<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>When the old phone system (PBX) in the server room has finally reached the end of its useful life, Microsoft Teams comes into focus &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/teams-telephony-vs-traditional-phone-system-comparison\/\" role=\"button\" title=\"Microsoft Teams Telephony vs. Traditional PBX Systems: Why a Simple Cost Comparison Is Misleading\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Microsoft Teams Telephony vs. Traditional PBX Systems: Why a Simple Cost Comparison Is Misleading<\/span>\n        <\/a>\n    <\/article>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","service-tag":[39,38],"class_list":["post-7074","service","type-service","status-publish","format-standard","hentry","service-tag-m365","service-tag-teams"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - 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Our services range from A to Z for Teams Telephony\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/twincapfirst.ch\/en\/service\/microsoft-teams-telephony\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft Teams Telephony\" \/>\n<meta property=\"og:description\" content=\"Since 2018, we have been offering Microsoft Teams telephony solutions. 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