{"id":7071,"date":"2023-12-22T08:17:20","date_gmt":"2023-12-22T07:17:20","guid":{"rendered":"https:\/\/twincapfirst.ch\/?post_type=service&#038;p=7071"},"modified":"2026-06-08T09:23:17","modified_gmt":"2026-06-08T07:23:17","slug":"microsoft-teams-collaboration","status":"publish","type":"service","link":"https:\/\/twincapfirst.ch\/en\/service\/microsoft-teams-collaboration\/","title":{"rendered":"Microsoft Teams Collaboration"},"content":{"rendered":"\n<section id=\"6a2e8680b42c4\" class=\"block__item block__customers customers__logo_slider\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__tiny\">\n            <div class=\"block__body\">\n            <div class=\"container\">\n                <section id=\"slider_6a2e8680b3661\" class=\"splide\">\n                    <div class=\"splide__track\">\n                        <ul class=\"splide__list\">\n                                                    <li class=\"splide__slide\">\n             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});\n<\/script>\n\n\n<section id=\"6a2e8680bad60\" class=\"block__item block__content content__only align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"row col__12\">\n                            <div class=\"column__title item size__5\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Microsoft Teams Collaboration<\/h2>\n                        <\/div>\n                                            <div class=\"logo__wrapper\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"229\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration-860x229.png\" class=\"attachment-img_860 size-img_860\" alt=\"Teams Collaboration\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration-860x229.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration-300x80.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration-1024x273.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration-768x205.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration-1400x373.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration-1000x267.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration-540x144.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration-320x85.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration-640x171.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration-1320x352.png 1320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Collaboration.png 1440w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/>                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"content content__editor\">\n\t                        <p>Microsoft Teams is not just a communication platform, but a comprehensive collaboration tool that makes your team more productive. In addition to chat and video conferencing, you can also work on documents together, manage projects and much more.<\/p>\n<h3>Integrated into Microsoft 365<\/h3>\n<p>Microsoft Teams seamlessly integrates into your Microsoft 365 world, transforming it into a digital productivity center. Word, Excel and SharePoint merge into an integrated work environment. Design projects together with colleagues in real time without switching between programs. Teams optimizes your workflow, saves you valuable time and allows you to keep track of all your projects effortlessly.<\/p>\n<h3>Integration beyond Microsoft 365<\/h3>\n<p>Customize your digital workspace to your liking. Get the apps and services that speed up your workflow. Your calendar, tasks and notifications merge into a powerful trio that orchestrates your workday.<\/p>\n<p>&nbsp;<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"services\" class=\"block__item block__featured block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                            <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Our Microsoft Teams Collaboration Services<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>Teams is more than just chatting and video calls. From the initial setup to secure data handling and telephony, Teams has many facets. And our services are just as multifaceted:<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"feat_6a2e8680bc23a\" class=\"accordion__item\">\n                                                            <div class=\"set active\" data-id=\"set_1\">\n                                    <a aria-label=\"Needs analysis and planning\" role=\"button\">\n                                        <h3>Needs analysis and planning<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Before you dive into the world of teams, let&#8217;s find out together what you really need. What communication hurdles are there in your company? How do your teams work together? We analyze your processes and find the right solutions with Teams.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_2\">\n                                    <a aria-label=\"Setup and configuration\" role=\"button\">\n                                        <h3>Setup and configuration<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Once we know your goals, we build teams according to your wishes. We create teams and channels, add users and connect everything with Microsoft 365. Security and data protection are our top priorities. Together, we make Teams your central tool for communication and collaboration. Standards. So you can sit back and relax and focus on what&#8217;s important: your work.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_3\">\n                                    <a aria-label=\"Training and introduction\" role=\"button\">\n                                        <h3>Training and introduction<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>We offer comprehensive training to help your teams realize the full potential of Teams. In workshops, videos and practical exercises, your employees learn how to use Teams optimally. This quickly makes Teams an indispensable tool for productive collaboration.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_4\">\n                                    <a aria-label=\"Pilot phase and feedback\" role=\"button\">\n                                        <h3>Pilot phase and feedback<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Before you introduce teams throughout the company, start with a pilot phase. Selected teams test Teams in everyday life and give us valuable feedback. This enables us to adapt Teams even better to your needs and ensure that the introduction goes smoothly.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_5\">\n                                    <a aria-label=\"Company-wide introduction\" role=\"button\">\n                                        <h3>Company-wide introduction<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>If the pilot phase has been successful, then nothing stands in the way of introducing Teams across the organization. We will seamlessly integrate Teams into your workflows, provide further training for your employees and ensure that Teams is used and appreciated by everyone.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                        <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\">\n                <\/div>\n                <div class=\"column__media item size__5\">\n                    <div id=\"feat_6a2e8680bc23a_media\" class=\"media\">\n                        <div class=\"media__wrapper media__cover single default\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-2000x1333.jpg\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-2000x1333.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-300x200.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-1024x683.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-768x512.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-1536x1024.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-2048x1365.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-1600x1067.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-1400x933.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-1000x667.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-860x573.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-540x360.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-320x213.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-640x427.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/shutterstock_1694685136-1320x880.jpg 1320w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#feat_6a2e8680bc23a .set > a\").on(\"click\", function() {\n            if ($(this).parent().hasClass(\"active\")) {\n\n            } else {\n\n                if ($(\"#feat_6a2e8680bc23a_media .media__wrapper\").hasClass('multiple')) {\n\n                    $(\"#feat_6a2e8680bc23a_media .media__wrapper img\").fadeOut();\n                    let id = $(this).parent().attr('data-id');\n                    $(\"#feat_6a2e8680bc23a_media .media__wrapper img.\"+ id).fadeIn();\n\n                }\n\n                $(\"#feat_6a2e8680bc23a .set\").removeClass(\"active\");\n                \/\/$(\"#feat_6a2e8680bc23a .content\").slideUp('fast');\n\n                $(this).parent().addClass(\"active\");\n                $(this)\n                    .siblings(\".content\")\n                    .slideDown(200);\n            }\n        });\n    });\n<\/script>\n\n\n<section id=\"6a2e8680c0c66\" class=\"block__item block__content content__column align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Why Microsoft Teams Collaboration with us?<\/h2>\n    <\/div>\n    <div class=\"content\">\n        <p>Why you can rely on us when it comes to Microsoft Teams?<\/p>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__3\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            <i class=\"fa-classic fa-light fa-clock\" aria-hidden=\"true\"><\/i>Many years of experience                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Since 2014, we have been able to draw on our extensive expertise in Office 365 and Microsoft 365, and have successfully completed a wide range of projects of varying sizes and complexities. Our experience ranges from small-scale implementations to complex, large-scale enterprise cloud solutions.<\/p>\n<p>This long-standing practice makes us a trustworthy partner for your modern work requirements, including in the area of Microsoft Teams. Did you know that we were <a href=\"https:\/\/twincapfirst.ch\/en\/service\/microsoft-teams-telephony\/\">the first Swiss Telecom provider<\/a> and partner to offer Teams telephony in 2018?<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            <i class=\"fa-classic fa-light fa-screen-users\" aria-hidden=\"true\"><\/i>We use Microsoft 365                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>In addition to our many years of experience with Office 365 \/ Microsoft 365, our daily work is based on Microsoft 365 services. We also develop solutions for customers (Teams SaaS solutions, individual solutions). We adapt the latest Microsoft features and solutions in our daily work and are also active in the Microsoft TAP program to learn about new features as early as possible.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            <i class=\"fa-classic fa-light fa-certificate\" aria-hidden=\"true\"><\/i>Modern Work Designation                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>T<a href=\"https:\/\/twincapfirst.ch\/en\/partner\/\">he Modern Work Partner Designation<\/a> gives you the confidence and credibility that comes with Microsoft&#8217;s rigorous quality and competency standards. The designation shows that we, as a partner, have a deep understanding of Modern Work capabilities and are able to deliver world-class solutions. It gives you the assurance that your cloud implementation or migration will be handled by a recognized and specialized partner.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"6a2e8680c752d\" class=\"block__item align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Other Microsoft 365 services<\/h2>\n    <\/div>\n    <div class=\"content\">\n        <p>If you are interested in specific topics, we offer a selection for you below<\/p>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n            <div class=\"item size__4\">\n    <div class=\"gridbox__item gridbox__service has__link\">\n        <div class=\"header\">\n                    <div class=\"logo padded\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"1820\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace.png 1820w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-300x63.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-1024x216.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-768x162.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-1536x324.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-1600x338.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-1400x295.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-1000x211.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-860x181.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-540x114.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-320x68.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-640x135.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/M365_ModernWorklplace-1320x279.png 1320w\" sizes=\"auto, (max-width: 1820px) 100vw, 1820px\" \/>            <\/div>\n                    <div class=\"title padded\">\n                            <h3>Microsoft 365 Modern Workplace<\/h3>\n                        <\/div>\n                    <div class=\"body padded\">\n                <p>\n                    Optimize collaboration, communication and productivity with Microsoft 365 Modern Workplace. The integrated platform with cloud services and intelligent applications creates a modern, flexible working environment for your team.                <\/p>\n            <\/div>\n                <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Microsoft 365 Modern Workplace                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/service\/microsoft-365-modern-workplace\/\" title=\"Microsoft 365 Modern Workplace\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Microsoft 365 Modern Workplace<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__4\">\n    <div class=\"gridbox__item gridbox__service has__link\">\n        <div class=\"header\">\n                    <div class=\"logo padded\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"1230\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Telephony.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"Teams Telephony\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Telephony.png 1230w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Telephony-300x94.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Telephony-1024x320.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Telephony-768x240.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Telephony-1000x312.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Telephony-860x268.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Telephony-540x169.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Telephony-320x100.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Teams_Telephony-640x200.png 640w\" sizes=\"auto, (max-width: 1230px) 100vw, 1230px\" \/>            <\/div>\n                    <div class=\"title padded\">\n                            <h3>Microsoft Teams Telephony<\/h3>\n                        <\/div>\n                    <div class=\"body padded\">\n                <p>\n                    Microsoft Teams telephony is more than just telephony. It is your virtual telephone system that connects you to fixed and mobile networks, regardless of your location. With Direct Routing, your old system becomes redundant and your communication becomes easier and more efficient.                <\/p>\n            <\/div>\n                <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Microsoft Teams Telephony                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/service\/microsoft-teams-telephony\/\" title=\"Microsoft Teams Telephony\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Microsoft Teams Telephony<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__4\">\n    <div class=\"gridbox__item gridbox__service has__link\">\n        <div class=\"header\">\n                    <div class=\"logo padded\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"1882\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"Endpoint protection\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint.png 1882w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-300x61.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-1024x209.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-768x157.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-1536x313.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-1600x326.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-1400x286.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-1000x204.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-860x175.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-540x110.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-320x65.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-640x131.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Endpoint-1320x269.png 1320w\" sizes=\"auto, (max-width: 1882px) 100vw, 1882px\" \/>            <\/div>\n                    <div class=\"title padded\">\n                            <h3>Microsoft Endpoint Protection<\/h3>\n                        <\/div>\n                    <div class=\"body padded\">\n                <p>\n                    Work without worries \u2013 with Microsoft Endpoint Protection, your personal bodyguard in the digital world. The latest technology and proactive defense make your devices and data a safe haven.                <\/p>\n            <\/div>\n                <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Microsoft Endpoint Protection                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/service\/microsoft-endpoint-protection\/\" title=\"Microsoft Endpoint Protection\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Microsoft Endpoint Protection<\/span>\n        <\/a>\n    <\/div>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"FAQ\" class=\"block__item block__accordion align__left\" data-wrapper=\"wrapper__default\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12\">\n                <div class=\"column__content item size__4\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Microsoft Teams Collaboration FAQs<\/h2>\n                        <\/div>\n                        <div class=\"content content__editor\">\n                            <p>There are also a number of questions about Microsoft Teams Collaboration that need to be looked at in detail, depending on the customer, scenario or scope. Below are some of the questions we are frequently asked.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__accordion item size__7\">\n                        <div class=\"accordion__wrapper\">\n        <div id=\"accordion-6a2e8680cbaf4\" class=\"accordion__item\">\n                    <div class=\"set\">\n                <a aria-label=\"What kind of customers do we support?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    What kind of customers do we support?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>Explore our comprehensive portfolio of references for Teams collaboration services, showcasing a diverse range of projects that span from large-scale international initiatives to smaller, localized efforts.<\/p>\n<p>Our expertise encompasses a wide array of Microsoft 365 Teams topics, highlighting our adaptability and depth of experience in this area. Browse through <a href=\"https:\/\/twincapfirst.ch\/en\/customers\/\">a selection of our references<\/a> below to see how we&#8217;ve successfully partnered with clients across various sectors.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"Do you also offer Microsoft 365 and Teams licenses?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    Do you also offer Microsoft 365 and Teams licenses?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>We provide Microsoft 365 licenses through the Microsoft CSP model. This allows you to manage your licenses independently at competitive rates and on an account basis. You can easily access our marketplace for more details and information on how to get started.<\/p>\n<p>We strive to make the process as straightforward as possible, ensuring you have the tools you need at your fingertips. Feel free to explore <a href=\"https:\/\/twincapfirst.ch\/en\/product\/cloud-marketplace\/\">the resources available<\/a> to you!<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"What about support?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    What about support?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>We also offer support options for your Microsoft 365 environment and in particular for Teams use. We are also happy to help with migrations, training or on-call solutions by arrangement.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"What is important when introducing teams?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    What is important when introducing teams?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>When introducing Microsoft Teams, it is important to develop a comprehensive training and communication strategy to ensure that all employees understand the benefits and how to use the platform.<\/p>\n<p>Seamless integration into existing systems and applications, as well as ensuring data protection and compliance, are crucial. In addition, continuous feedback and regular updates to improve the user experience should be taken into account to ensure high acceptance and effective use.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"What else can I do with Teams, besides chatting and meeting?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    What else can I do with Teams, besides chatting and meeting?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>In addition to chat and meetings, Microsoft Teams enables real-time collaboration on documents, integration with various Microsoft 365 applications such as OneDrive, SharePoint and Planner, and the use of channels to organize teams and projects.<\/p>\n<p>In addition, Teams offers task management, workflow automation through Power Automate, and the integration of third-party apps to optimize workflows and increase productivity.<\/p>\n                <\/div>\n            <\/div>\n                <\/div>\n    <\/div>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#accordion-6a2e8680cbaf4 .set > a\").on(\"click\", function() {\n            if ($(this).hasClass(\"active\")) {\n                $(this).removeClass(\"active\");\n                $(this)\n                    .siblings(\".content\")\n                    .slideUp(200);\n                $(\"#accordion-6a2e8680cbaf4 .set > a i\")\n                    .removeClass(\"fa-minus\")\n                    .addClass(\"fa-plus\");\n            } else {\n                $(\"#accordion-6a2e8680cbaf4 .set > a i\")\n                    .removeClass(\"fa-minus\")\n                    .addClass(\"fa-plus\");\n                $(this)\n                    .find(\"i\")\n                    .removeClass(\"fa-plus\")\n                    .addClass(\"fa-minus\");\n                $(\"#accordion-6a2e8680cbaf4 .set > a\").removeClass(\"active\");\n                $(this).addClass(\"active\");\n                $(\"#accordion-6a2e8680cbaf4 .content\").slideUp(200);\n                $(this)\n                    .siblings(\".content\")\n                    .slideDown(200);\n            }\n        });\n    });\n<\/script>                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"contact\" class=\"block__item block__cta block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>We are here for you<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>We are happy to provide you with further information. 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#112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><div id='gf_1' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'><\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1'  action='\/en\/wp-json\/wp\/v2\/service\/7071#gf_1' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_7\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_7'>URL<\/label><div class='ginput_container'><input name='input_7' id='input_1_7' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_7'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_1_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_1'>Firstname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_1_1' type='text' value='' class='large'    placeholder='First name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_2\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_2'>Lastname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_1_2' type='text' value='' class='large'    placeholder='Last name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='email' value='' class='large'   placeholder='Email *' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'>Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_1_4' type='tel' value='' class='large'  placeholder='Phone'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_5\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_5'>Your message<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_5' id='input_1_5' class='textarea small'    placeholder='Your message *' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_1_6\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Einwilligung<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_6.1' id='input_1_6_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label 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0px;}#mailpoet_form_4{width: 100%;}#mailpoet_form_4 .mailpoet_message {margin: 0; padding: 0 20px;}#mailpoet_form_4 .mailpoet_paragraph.last {margin-bottom: 0} @media (max-width: 500px) {#mailpoet_form_4 {background-image: none;}} @media (min-width: 500px) {#mailpoet_form_4 .last .mailpoet_paragraph:last-child {margin-bottom: 0}}  @media (max-width: 500px) {#mailpoet_form_4 .mailpoet_form_column:last-child .mailpoet_paragraph:last-child {margin-bottom: 0}} \n    <\/style>\n\n    <form\n      target=\"_self\"\n      method=\"post\"\n      action=\"https:\/\/twincapfirst.ch\/wp-admin\/admin-post.php?action=mailpoet_subscription_form\"\n      class=\"mailpoet_form mailpoet_form_form mailpoet_form_shortcode\"\n      novalidate\n      data-delay=\"\"\n      data-exit-intent-enabled=\"\"\n      data-trigger-mode=\"\"\n      data-click-trigger-selector=\"\"\n      data-font-family=\"\"\n      data-cookie-expiration-time=\"\"\n    >\n      <input type=\"hidden\" name=\"data[form_id]\" value=\"4\" \/>\n      <input type=\"hidden\" name=\"token\" value=\"5cabf9c387\" \/>\n      <input type=\"hidden\" name=\"api_version\" value=\"v1\" \/>\n      <input type=\"hidden\" name=\"endpoint\" value=\"subscribers\" \/>\n      <input type=\"hidden\" name=\"mailpoet_method\" value=\"subscribe\" \/>\n\n      <label class=\"mailpoet_hp_email_label\" style=\"display: none !important;\">Please leave this field empty<input type=\"email\" name=\"data[email]\"\/><\/label><div class=\"mailpoet_paragraph \"><input type=\"email\" autocomplete=\"email\" class=\"mailpoet_text\" id=\"form_email_4\" name=\"data[form_field_MzMwMGI0OWM5YzY4X2VtYWls]\" title=\"Email address\" value=\"\" style=\"width:100%;box-sizing:border-box;padding:5px;margin: 0 auto 0 0;\" data-automation-id=\"form_email\"  placeholder=\"Email address *\" aria-label=\"Email address *\" data-parsley-errors-container=\".mailpoet_error_1hzl2\" data-parsley-required=\"true\" required aria-required=\"true\" data-parsley-minlength=\"6\" data-parsley-maxlength=\"150\" data-parsley-type-message=\"This value should be a valid email.\" data-parsley-required-message=\"This field is required.\"\/><span class=\"mailpoet_error_1hzl2\"><\/span><\/div>\n<div class=\"mailpoet_recaptcha\" data-sitekey=\"6LfDZlMqAAAAAJ3sz4PBKb6MxhTcN0JhovIyNZuN\" data-size=\"invisible\">\n      <div class=\"mailpoet_recaptcha_container\"><\/div>\n      <noscript>\n        <div>\n          <div class=\"mailpoet_recaptcha_noscript_container\">\n            <div>\n              <iframe src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LfDZlMqAAAAAJ3sz4PBKb6MxhTcN0JhovIyNZuN\" frameborder=\"0\" scrolling=\"no\">\n              <\/iframe>\n            <\/div>\n          <\/div>\n          <div class=\"mailpoet_recaptcha_noscript_input\">\n            <textarea id=\"g-recaptcha-response\" name=\"data[recaptcha]\" class=\"g-recaptcha-response\">\n            <\/textarea>\n          <\/div>\n        <\/div>\n      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We also provide tips on how to use Microsoft products such as Teams telephony, Microsoft 365 and Azure.<\/p>\n    <\/div>\n    <div class=\"button__wrapper\">\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/\" target=\"_self\" class=\"button button__secondary\" aria-label=\"Blog\">Blog<\/a>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n            <div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"How the Call Lifecycle in Microsoft Teams Works Best in Everyday Situations\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    08.06.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Customer Service Process with Microsoft Teams: How the Call Life Cycle Works Best in Everyday Situations<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Most companies focus on optimizing the call itself. The best ones optimize the entire process. This is precisely where the difference lies between customer &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/customer-service-process-microsoft-teams-call-life-cycle\/\" role=\"button\" title=\"Customer Service Process with Microsoft Teams: How the Call Life Cycle Works Best in Everyday Situations\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Customer Service Process with Microsoft Teams: How the Call Life Cycle Works Best in Everyday Situations<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Seamless Transition to Microsoft Teams Telephony at the Frutiger Group\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    01.06.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Seamless Transition to Microsoft Teams Telephony: How the Frutiger Group Implemented an Integrated Communications Solution with TwinCap First<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>When every minute counts, accessibility must be guaranteed \u2013 both in the office and on the construction site. The Frutiger Group, one of Switzerland\u2019s &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/frutiger-transition-microsoft-teams-telephony\/\" role=\"button\" title=\"Seamless Transition to Microsoft Teams Telephony: How the Frutiger Group Implemented an Integrated Communications Solution with TwinCap First\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Seamless Transition to Microsoft Teams Telephony: How the Frutiger Group Implemented an Integrated Communications Solution with TwinCap First<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Why Easy Calling Is a Great Choice for Businesses: Efficient Customer Support with Microsoft Teams\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    18.05.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Why Easy Calling Is a Win for Businesses: Efficient Customer Support with Microsoft Teams<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Companies invest heavily in modern communication. Microsoft Teams is often the central tool in this effort. It connects employees, streamlines meetings, and creates a &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/efficient-customer-support-microsoft-teams-easy-calling\/\" role=\"button\" title=\"Why Easy Calling Is a Win for Businesses: Efficient Customer Support with Microsoft Teams\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Why Easy Calling Is a Win for Businesses: Efficient Customer Support with Microsoft Teams<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    11.05.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>The strategic value of artificial intelligence is undisputed, but what does the first step look like in practice? Many are searching for the \u201cmagic &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/transcribing-teams-calls-copilot\/\" role=\"button\" title=\"Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot<\/span>\n        <\/a>\n    <\/article>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","service-tag":[39,38],"class_list":["post-7071","service","type-service","status-publish","format-standard","hentry","service-tag-m365","service-tag-teams"],"acf":[],"yoast_head":"<!-- This site is optimized with 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