{"id":7019,"date":"2023-12-22T08:40:14","date_gmt":"2023-12-22T07:40:14","guid":{"rendered":"https:\/\/twincapfirst.ch\/?post_type=service&#038;p=7019"},"modified":"2024-10-29T15:37:34","modified_gmt":"2024-10-29T14:37:34","slug":"azure-identity-management","status":"publish","type":"service","link":"https:\/\/twincapfirst.ch\/en\/service\/azure-identity-management\/","title":{"rendered":"Azure Identity Management"},"content":{"rendered":"\n<section id=\"6a0b3c5b0b254\" class=\"block__item block__customers customers__logo_slider\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__tiny\">\n            <div class=\"block__body\">\n            <div class=\"container\">\n                <section id=\"slider_6a0b3c5b0a13b\" class=\"splide\">\n                    <div class=\"splide__track\">\n                        <ul class=\"splide__list\">\n                                                    <li class=\"splide__slide\">\n                         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});\n<\/script>\n\n\n<section id=\"6a0b3c5b13056\" class=\"block__item block__content content__only align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"row col__12\">\n                            <div class=\"column__title item size__5\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Azure Identity Management<\/h2>\n                        <\/div>\n                                            <div class=\"logo__wrapper\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"318\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Identity-860x318.png\" class=\"attachment-img_860 size-img_860\" alt=\"Identity\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Identity-860x318.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Identity-300x111.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Identity-1024x379.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Identity-768x284.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Identity-1000x370.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Identity-540x200.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Identity-320x118.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Identity-640x237.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Security_Identity.png 1038w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/>                        <\/div>\n                                            <div class=\"logo__wrapper logo__secondary\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"195\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/sms-logo-digital-services-v-150dpi-rgb.png\" class=\"attachment-img_860 size-img_860\" alt=\"Swiss digital services logo farbig\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/sms-logo-digital-services-v-150dpi-rgb.png 591w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/sms-logo-digital-services-v-150dpi-rgb-300x99.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/sms-logo-digital-services-v-150dpi-rgb-540x178.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/sms-logo-digital-services-v-150dpi-rgb-320x106.png 320w\" sizes=\"auto, (max-width: 591px) 100vw, 591px\" \/>                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"content content__editor\">\n\t                        <p>Simplify your IT and strengthen the security of your company with Azure Identity Management and <a href=\"https:\/\/learn.microsoft.com\/en-us\/entra\/fundamentals\/whatis\">Entra ID<\/a>. No matter which platforms or applications you use, you can maintain full control over user identities and access rights. Benefit from more efficient IT processes and a secure digital working environment for your employees. With single sign-on (SSO) and multi-factor authentication (MFA), you can make access to resources easy and secure.<\/p>\n<h3>Entra ID Premium<\/h3>\n<p>Stay one step ahead of cyber attacks with Entra ID Premium Add-ons (P1\/P2) and integrated threat detection and risk assessment. Protect your identities like Fort Knox, manage access rights with surgical precision and sleep soundly with comprehensive compliance functions.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"services\" class=\"block__item block__featured block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                            <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Our Azure Identity Management services<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>Your identities, applications and data are valuable \u2013 we turn them into an impregnable fortress.<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"feat_6a0b3c5b152e8\" class=\"accordion__item\">\n                                                            <div class=\"set active\" data-id=\"set_1\">\n                                    <a aria-label=\"Azure Security Center\" role=\"button\">\n                                        <h3>Azure Security Center<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>No chance for hackers and cyber criminals \u2013 thanks to the Azure Security Center. It analyzes your Azure resources in real time, detects threats before they strike, and gives you the best recommendations to optimize your defenses.<\/p>\n<p>With us at your side, you can sleep soundly and your data remains secure.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_2\">\n                                    <a aria-label=\"Entra ID (Azure AD)\" role=\"button\">\n                                        <h3>Entra ID (Azure AD)<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Entra ID (formerly Azure AD) is a cloud-based identity and access management system that provides single sign-on (SSO), multi-factor authentication (MFA) and conditional access.<\/p>\n<p>It secures user identities and controls access to applications and resources in Azure and beyond. As the basis for all logins to your systems, it is a critical element and should be properly protected from the outset. We would be happy to show you how you can professionally protect your Entra ID and Azure resources.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_3\">\n                                    <a aria-label=\"Azure Key Vault\" role=\"button\">\n                                        <h3>Azure Key Vault<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Azure Key Vault enables the secure storage and management of cryptographic keys, secrets and certificates.<\/p>\n<p>It protects sensitive information and ensures that only authorized applications and users have access to this data. We will show you the many ways in which Azure Key Vaults can be used.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_4\">\n                                    <a aria-label=\"Azure DDoS Protection\" role=\"button\">\n                                        <h3>Azure DDoS Protection<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Azure DDoS Protection provides protection against distributed denial-of-service (DDoS) attacks that are designed to overload and make applications and services inaccessible. The service analyzes incoming network traffic and automatically redirects malicious traffic to ensure application availability.<\/p>\n<p>The basic version is integrated into Azure for free and automatically protects all Azure services. The standard version offers advanced features such as adaptive tuning, real-time telemetry, analytics and notifications, as well as a financially backed service level agreement (SLA).<\/p>\n<p>We will be happy to help you set up, monitor and\/or integrate the service into a third-party solution.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_5\">\n                                    <a aria-label=\"Azure Sentinel\" role=\"button\">\n                                        <h3>Azure Sentinel<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Azure Sentinel is a cloud-native security information and event management (SIEM) solution that enables intelligent threat detection and response. It integrates data from multiple sources, uses artificial intelligence for analysis and automation, and helps security teams quickly identify and combat threats.<\/p>\n<p>We are happy to support you in several sub-tasks:<\/p>\n<ul>\n<li>Determining the specific security requirements and identifying the critical systems and data that need to be protected.<\/li>\n<li>Planning the Azure Sentinel architecture, taking into account the existing IT infrastructure, and determining the data sources.<\/li>\n<li>Configure native and custom connectors for data sources such as Microsoft 365, Azure AD, firewalls, endpoints, and other security tools.<\/li>\n<li>Creating and configuring an Azure Sentinel instance in the Azure portal.<\/li>\n<li>Define and implement detection rules to identify suspicious activity. Set up alert settings and thresholds for automatic notifications.<\/li>\n<li>Implementing playbooks with Azure Logic Apps to automate responses to security incidents.<\/li>\n<li>Monitor security data and alerts in real time. Ensure that the SIEM system is functioning properly and that data is being collected correctly<\/li>\n<\/ul>\n<p>Through careful planning, implementation and continuous optimization, Azure Sentinel can effectively help to improve a company&#8217;s security situation and to detect and combat threats at an early stage.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                        <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\">\n                <\/div>\n                <div class=\"column__media item size__5\">\n                    <div id=\"feat_6a0b3c5b152e8_media\" class=\"media\">\n                        <div class=\"media__wrapper media__cover single contain-max border-white\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/microsoft-sentinel-automated-response-architecture.svg\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" \/>                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#feat_6a0b3c5b152e8 .set > a\").on(\"click\", function() {\n            if ($(this).parent().hasClass(\"active\")) {\n\n            } else {\n\n                if ($(\"#feat_6a0b3c5b152e8_media .media__wrapper\").hasClass('multiple')) {\n\n                    $(\"#feat_6a0b3c5b152e8_media .media__wrapper img\").fadeOut();\n                    let id = $(this).parent().attr('data-id');\n                    $(\"#feat_6a0b3c5b152e8_media .media__wrapper img.\"+ id).fadeIn();\n\n                }\n\n                $(\"#feat_6a0b3c5b152e8 .set\").removeClass(\"active\");\n                \/\/$(\"#feat_6a0b3c5b152e8 .content\").slideUp('fast');\n\n                $(this).parent().addClass(\"active\");\n                $(this)\n                    .siblings(\".content\")\n                    .slideDown(200);\n            }\n        });\n    });\n<\/script>\n\n\n<section id=\"6a0b3c5b196fd\" class=\"block__item block__content content__column align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Why Azure Services with us?<\/h2>\n    <\/div>\n    <div class=\"content\">\n        <p>Why you can rely on us when it comes to Microsoft Azure?<\/p>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__3\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            <i class=\"fa-classic fa-light fa-clock\" aria-hidden=\"true\"><\/i>Many years of experience                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Since 2014, we have extensive expertise in Azure and have successfully completed a wide range of projects of varying sizes and complexities.<\/p>\n<p>Our experience ranges from small implementations to complex, large-scale enterprise cloud solutions. This long-standing practice makes us a trustworthy partner for your Azure requirements.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            <i class=\"fa-classic fa-light fa-screen-users\" aria-hidden=\"true\"><\/i>We use Azure ourselves                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>In addition to our many years of experience with Azure, all our solutions and our own infrastructure are based on Azure, which ensures the highest levels of reliability and scalability.<\/p>\n<p>We host numerous customers (SaaS solutions, customized solutions) and operate Continuous Integration and Continuous Deployment (CI\/CD) with DevOps to enable continuous integration and deployment.<\/p>\n<p>This extensive use of Azure makes us a competent and efficient partner for your cloud needs.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            <i class=\"fa-classic fa-light fa-certificate\" aria-hidden=\"true\"><\/i>Data and AI Azure Designation                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>The <a href=\"https:\/\/twincapfirst.ch\/partner\/\">Data and AI Azure Cloud Partner Designation<\/a> gives you the confidence and credibility by confirming Microsoft&#8217;s strict quality and competence standards. The award shows that we as a partner have in-depth knowledge of the Azure platform and are able to offer first-class solutions in the field of data and AI.<\/p>\n<p>It gives you the security of knowing that your cloud implementation or migration will be carried out by a recognized and specialized partner.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"6a0b3c5b1f802\" class=\"block__item align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Specific Azure Services<\/h2>\n    <\/div>\n    <div class=\"content\">\n        <p>If you are interested in specific topics, we offer a selection for you below<\/p>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n            <div class=\"item size__4\">\n    <div class=\"gridbox__item gridbox__service has__link\">\n        <div class=\"header\">\n                    <div class=\"logo padded\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"1310\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"Azure Kubernetes\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes.png 1310w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-300x88.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-1024x300.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-768x225.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-1000x293.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-860x252.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-540x158.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-320x94.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-640x188.png 640w\" sizes=\"auto, (max-width: 1310px) 100vw, 1310px\" \/>            <\/div>\n                    <div class=\"title padded\">\n                            <h3>Microsoft Azure Kubernetes<\/h3>\n                        <\/div>\n                    <div class=\"body padded\">\n                <p>\n                    Your conductor&#8217;s baton for the world of containers. Orchestrate your applications with the power of Kubernetes and experience how easy and elegant container management can be, while at the same time benefiting from the Azure cloud.                <\/p>\n            <\/div>\n                <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Microsoft Azure Kubernetes                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/service\/microsoft-azure-kubernetes\/\" title=\"Microsoft Azure Kubernetes\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Microsoft Azure Kubernetes<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__4\">\n    <div class=\"gridbox__item gridbox__service has__link\">\n        <div class=\"header\">\n                    <div class=\"logo padded\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"1146\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"Azure compute\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute.png 1146w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-300x101.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-1024x343.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-768x257.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-1000x335.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-860x288.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-540x181.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-320x107.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-640x214.png 640w\" sizes=\"auto, (max-width: 1146px) 100vw, 1146px\" \/>            <\/div>\n                    <div class=\"title padded\">\n                            <h3>Azure Compute &#038; Infrastructure<\/h3>\n                        <\/div>\n                    <div class=\"body padded\">\n                <p>\n                    Your springboard into the limitless world of cloud power. Scalable, highly available and flexible \u2013 your IT infrastructure, when and how you need it. Scale your computing resources as needed and ensure the highest availability of your applications and services.                <\/p>\n            <\/div>\n                <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Azure Compute &amp; Infrastructure                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/service\/azure-compute-infrastructure\/\" title=\"Azure Compute &amp; Infrastructure\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Azure Compute &amp; Infrastructure<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__4\">\n    <div class=\"gridbox__item gridbox__service has__link\">\n        <div class=\"header\">\n                    <div class=\"logo padded\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"984\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_MSP.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"Azure MSP\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_MSP.png 984w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_MSP-300x117.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_MSP-768x300.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_MSP-860x336.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_MSP-540x211.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_MSP-320x125.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_MSP-640x250.png 640w\" sizes=\"auto, (max-width: 984px) 100vw, 984px\" \/>            <\/div>\n                    <div class=\"title padded\">\n                            <h3>Azure Managed Service Provider (MSP)<\/h3>\n                        <\/div>\n                    <div class=\"body padded\">\n                <p>\n                    Your Azure potential, our expertise. We are your experienced partner, supporting you every step of the way on your cloud journey and ensuring that you get the most out of your Azure investment.                <\/p>\n            <\/div>\n                <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Azure Managed Service Provider (MSP)                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/service\/azure-managed-service-provider-msp\/\" title=\"Azure Managed Service Provider (MSP)\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Azure Managed Service Provider (MSP)<\/span>\n        <\/a>\n    <\/div>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"FAQ\" class=\"block__item block__accordion align__left\" data-wrapper=\"wrapper__default\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12\">\n                <div class=\"column__content item size__4\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Azure Identity Management FAQs<\/h2>\n                        <\/div>\n                        <div class=\"content content__editor\">\n                            <p>There are also a number of questions about Azure that need to be looked at in detail, depending on the customer, scenario or scope. Below are some of the questions we are frequently asked.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__accordion item size__7\">\n                        <div class=\"accordion__wrapper\">\n        <div id=\"accordion-6a0b3c5b25e65\" class=\"accordion__item\">\n                    <div class=\"set\">\n                <a aria-label=\"What kind of customers do we support?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    What kind of customers do we support?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>We have been working with Azure Identity Management customers for a decade, including both large and small, international and global customers. Our competence covers various security and identity related topics, which emphasizes our versatility and experience. More insights are given in our <a href=\"https:\/\/twincapfirst.ch\/en\/customers\/\">Azure Identity Management references<\/a>.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"Do you also offer Azure subscriptions?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    Do you also offer Azure subscriptions?                <\/a>\n                <div class=\"content content__editor\">\n                    <p style=\"text-align: left;\">Yes, we offer Azure subscriptions and Microsoft products via the Microsoft&#8217;s CSP model. You can manage your own Azure plans\/subscriptions as well as Microsoft 365 and other products at attractive rates and on account. We also allow you to evaluate your resources in our cost management tool. The <a href=\"https:\/\/twincapfirst.ch\/en\/product\/cloud-marketplace\/\">marketplace access<\/a> allows you to manage your licenses 24\/7.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"What about support?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    What about support?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>We also offer support options for your Azure platform. For Severity A issues (with CSP model), we even offer 24\/7 support through Microsoft Azure. We are also happy to help with migrations or on-call occastions by arrangement.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"Is Azure much more expensive than local services?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    Is Azure much more expensive than local services?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>The statement \u201cAzure is much more expensive than using local services\u201d often does not take into account all the relevant factors. Azure eliminates high initial investments and maintenance costs, offers flexible scalability and enables faster introduction of new applications. Security measures and compliance certifications of Azure are often stricter and more cost-effective than local alternatives. A comprehensive consideration of the total costs often shows that Azure can be more cost-effective and advantageous.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"What is a SIEM?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    What is a SIEM?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>A SIEM (Security Information and Event Management) is a security solution that combines two main functions: the collection and analysis of security information (Security Information Management, SIM) and the real-time monitoring and management of security events (Security Event Management, SEM). SIEM systems provide a comprehensive view of a company&#8217;s security situation and help to detect, analyze and respond to security incidents.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"What is a DDOS attack?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    What is a DDOS attack?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>A DDoS (Distributed Denial of Service) attack is a malicious method in which attackers attempt to overload an online service, website or network in order to make it inaccessible to legitimate users. This is done by sending a large amount of requests or traffic from many different sources simultaneously, often through a network of compromised computers known as a botnet.<\/p>\n                <\/div>\n            <\/div>\n                <\/div>\n    <\/div>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#accordion-6a0b3c5b25e65 .set > a\").on(\"click\", function() {\n            if ($(this).hasClass(\"active\")) {\n                $(this).removeClass(\"active\");\n                $(this)\n                    .siblings(\".content\")\n                    .slideUp(200);\n                $(\"#accordion-6a0b3c5b25e65 .set > a i\")\n                    .removeClass(\"fa-minus\")\n                    .addClass(\"fa-plus\");\n            } else {\n                $(\"#accordion-6a0b3c5b25e65 .set > a i\")\n                    .removeClass(\"fa-minus\")\n                    .addClass(\"fa-plus\");\n                $(this)\n                    .find(\"i\")\n                    .removeClass(\"fa-plus\")\n                    .addClass(\"fa-minus\");\n                $(\"#accordion-6a0b3c5b25e65 .set > a\").removeClass(\"active\");\n                $(this).addClass(\"active\");\n                $(\"#accordion-6a0b3c5b25e65 .content\").slideUp(200);\n                $(this)\n                    .siblings(\".content\")\n                    .slideDown(200);\n            }\n        });\n    });\n<\/script>                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"contact\" class=\"block__item block__cta block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>We are here for you<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>We are happy to provide you with further information. 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#112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><div id='gf_1' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'><\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1'  action='\/en\/wp-json\/wp\/v2\/service\/7019#gf_1' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_7\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_7'>Company<\/label><div class='ginput_container'><input name='input_7' id='input_1_7' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_7'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_1_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_1'>Firstname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_1_1' type='text' value='' class='large'    placeholder='First name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_2\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_2'>Lastname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_1_2' type='text' value='' class='large'    placeholder='Last name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='email' value='' class='large'   placeholder='Email *' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'>Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_1_4' type='tel' value='' class='large'  placeholder='Phone'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_5\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_5'>Your message<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_5' id='input_1_5' class='textarea small'    placeholder='Your message *' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_1_6\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Einwilligung<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_6.1' id='input_1_6_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label 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type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 1, 'https:\/\/twincapfirst.ch\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery('#gform_ajax_frame_1').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_1');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_1').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_1').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_1').addClass('gform_validation_error');} else 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0px;}#mailpoet_form_4{width: 100%;}#mailpoet_form_4 .mailpoet_message {margin: 0; padding: 0 20px;}#mailpoet_form_4 .mailpoet_paragraph.last {margin-bottom: 0} @media (max-width: 500px) {#mailpoet_form_4 {background-image: none;}} @media (min-width: 500px) {#mailpoet_form_4 .last .mailpoet_paragraph:last-child {margin-bottom: 0}}  @media (max-width: 500px) {#mailpoet_form_4 .mailpoet_form_column:last-child .mailpoet_paragraph:last-child {margin-bottom: 0}} \n    <\/style>\n\n    <form\n      target=\"_self\"\n      method=\"post\"\n      action=\"https:\/\/twincapfirst.ch\/wp-admin\/admin-post.php?action=mailpoet_subscription_form\"\n      class=\"mailpoet_form mailpoet_form_form mailpoet_form_shortcode\"\n      novalidate\n      data-delay=\"\"\n      data-exit-intent-enabled=\"\"\n      data-trigger-mode=\"\"\n      data-click-trigger-selector=\"\"\n      data-font-family=\"\"\n      data-cookie-expiration-time=\"\"\n    >\n      <input type=\"hidden\" name=\"data[form_id]\" value=\"4\" \/>\n      <input type=\"hidden\" name=\"token\" value=\"b7f0762943\" \/>\n      <input type=\"hidden\" name=\"api_version\" value=\"v1\" \/>\n      <input type=\"hidden\" name=\"endpoint\" value=\"subscribers\" \/>\n      <input type=\"hidden\" name=\"mailpoet_method\" value=\"subscribe\" \/>\n\n      <label class=\"mailpoet_hp_email_label\" style=\"display: none !important;\">Please leave this field empty<input type=\"email\" name=\"data[email]\"\/><\/label><div class=\"mailpoet_paragraph \"><input type=\"email\" autocomplete=\"email\" class=\"mailpoet_text\" id=\"form_email_4\" name=\"data[form_field_MzMwMGI0OWM5YzY4X2VtYWls]\" title=\"Email address\" value=\"\" style=\"width:100%;box-sizing:border-box;padding:5px;margin: 0 auto 0 0;\" data-automation-id=\"form_email\"  placeholder=\"Email address *\" aria-label=\"Email address *\" data-parsley-errors-container=\".mailpoet_error_qctjo\" data-parsley-required=\"true\" required aria-required=\"true\" data-parsley-minlength=\"6\" data-parsley-maxlength=\"150\" data-parsley-type-message=\"This value should be a valid email.\" data-parsley-required-message=\"This field is required.\"\/><span class=\"mailpoet_error_qctjo\"><\/span><\/div>\n<div class=\"mailpoet_recaptcha\" data-sitekey=\"6LfDZlMqAAAAAJ3sz4PBKb6MxhTcN0JhovIyNZuN\" data-size=\"invisible\">\n      <div class=\"mailpoet_recaptcha_container\"><\/div>\n      <noscript>\n        <div>\n          <div class=\"mailpoet_recaptcha_noscript_container\">\n            <div>\n              <iframe src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LfDZlMqAAAAAJ3sz4PBKb6MxhTcN0JhovIyNZuN\" frameborder=\"0\" scrolling=\"no\">\n              <\/iframe>\n            <\/div>\n          <\/div>\n          <div class=\"mailpoet_recaptcha_noscript_input\">\n            <textarea id=\"g-recaptcha-response\" name=\"data[recaptcha]\" class=\"g-recaptcha-response\">\n            <\/textarea>\n          <\/div>\n        <\/div>\n      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Microsoft Teams is often the central tool in this effort. It connects employees, streamlines meetings, and creates a &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/efficient-customer-support-microsoft-teams-easy-calling\/\" role=\"button\" title=\"Why Easy Calling Is a Win for Businesses: Efficient Customer Support with Microsoft Teams\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Why Easy Calling Is a Win for Businesses: Efficient Customer Support with Microsoft Teams<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    11.05.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>The strategic value of artificial intelligence is undisputed, but what does the first step look like in practice? Many are searching for the \u201cmagic &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/transcribing-teams-calls-copilot\/\" role=\"button\" title=\"Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"How AI and Microsoft Copilot Are Revolutionizing Microsoft Teams Telephony\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    04.05.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>No More Note-Taking: How AI and Microsoft Copilot Are Revolutionizing Microsoft Teams Telephony<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Imagine you\u2019re conducting a crucial sales call or a complex technical discussion over the phone. While the person on the other end is going &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/microsoft-teams-telephony-ai\/\" role=\"button\" title=\"No More Note-Taking: How AI and Microsoft Copilot Are Revolutionizing Microsoft Teams Telephony\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">No More Note-Taking: How AI and Microsoft Copilot Are Revolutionizing Microsoft Teams Telephony<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    27.04.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Microsoft Teams has long been an integral part of daily collaboration in many companies. Chats, meetings, and internal coordination happen quickly and easily through &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/customer-service-with-microsoft-teams-easy-calling\/\" role=\"button\" title=\"Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction<\/span>\n        <\/a>\n    <\/article>\n<\/div>            <\/div>\n        <\/div>\n    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