{"id":7014,"date":"2023-12-22T08:42:38","date_gmt":"2023-12-22T07:42:38","guid":{"rendered":"https:\/\/twincapfirst.ch\/?post_type=service&#038;p=7014"},"modified":"2026-06-08T09:22:31","modified_gmt":"2026-06-08T07:22:31","slug":"azure-ai-copilot-365","status":"publish","type":"service","link":"https:\/\/twincapfirst.ch\/en\/service\/azure-ai-copilot-365\/","title":{"rendered":"Azure AI &amp; Copilot 365"},"content":{"rendered":"\n<section id=\"6a28af88da364\" class=\"block__item block__customers customers__logo_slider\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__tiny\">\n            <div class=\"block__body\">\n            <div class=\"container\">\n                <section id=\"slider_6a28af88d9716\" class=\"splide\">\n                    <div class=\"splide__track\">\n                        <ul class=\"splide__list\">\n                                                    <li class=\"splide__slide\">\n                                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});\n<\/script>\n\n\n<section id=\"6a28af88e045f\" class=\"block__item block__content content__only align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"row col__12\">\n                            <div class=\"column__title item size__5\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Azure AI &#038; Copilot 365<\/h2>\n                        <\/div>\n                                            <div class=\"logo__wrapper\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"239\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_AI-860x239.png\" class=\"attachment-img_860 size-img_860\" alt=\"AI &amp; Co-Pilot Logo\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_AI-860x239.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_AI-300x83.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_AI-1024x285.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_AI-768x214.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_AI-1000x278.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_AI-540x150.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_AI-320x89.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_AI-640x178.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_AI-1320x367.png 1320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_AI.png 1380w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/>                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"content content__editor\">\n\t                        <h3>Artificial intelligence (AI)<\/h3>\n<p>Artificial intelligence (AI) is a transformative technology that can elevate your business to new heights. With Azure AI and Microsoft 365 Copilot, you can unlock the full potential of AI to gain real-time insights into your data and make data-driven decisions that propel your business forward.<\/p>\n<h3>Azure AI Solutions<\/h3>\n<p>Azure AI provides the tools you need to develop AI models that are tailored to your exact requirements. Azure AI provides the tools you need to optimize your supply chains and make precise predictions.<\/p>\n<h3>Microsoft 365 Copilot<\/h3>\n<p>Microsoft 365 Copilot, on the other hand, provides direct access to AI functionality within your existing work processes. Recurring tasks are automated, employees receive helpful suggestions and support, and efficiency is noticeably increased.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"services\" class=\"block__item block__featured block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                            <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Our Azure AI &#038; Copilot 365 services<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>We are your partners in the development of a future in which artificial intelligence is not just a tool, but an indispensable component. Together, we utilize the full potential of Azure AI and Copilot 365 to optimize your workflows and simplify your decision-making processes.<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"feat_6a28af88e1bf0\" class=\"accordion__item\">\n                                                            <div class=\"set active\" data-id=\"set_1\">\n                                    <a aria-label=\"Microsoft 365 Copilot\" role=\"button\">\n                                        <h3>Microsoft 365 Copilot<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Copilot for Microsoft 365 is a personal AI assistant that provides assistance in Outlook, Word, Excel and numerous other Microsoft applications. It comprehends the context of your work and provides the optimal suggestions and assistance, enabling you to complete tasks in a more expedient and effective manner.<\/p>\n<p>Microsoft also provides the option of connecting Copilot to other systems and even developing custom connectors. We are pleased to assist you in the design and implementation of Microsoft 365 Copilot, ensuring you derive the maximum benefit from this innovative technology.<\/p>\n<p>Furthermore, we are pleased to explore the possibility of integrating your data sources into Copilot seamlessly, thus enhancing the personalization and efficiency of your experience.<\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_2\">\n                                    <a aria-label=\"Azure Cognitive Services\" role=\"button\">\n                                        <h3>Azure Cognitive Services<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>A gateway to the world of artificial intelligence. Our comprehensive range of APIs and services for machine vision, speech processing, language translation and more allows you to effortlessly integrate AI functionality into your applications, eliminating the need for you to train complex models yourself.<\/p>\n<p>Are you looking to develop an intelligent application? Our architects and developers are at your disposal to transform your concept into a tangible reality. Together, we will realise your vision and make AI the central component of your application.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_3\">\n                                    <a aria-label=\"Azure Machine Learning\" role=\"button\">\n                                        <h3>Azure Machine Learning<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Maximize the value of your data and transform it into insights that will drive your business forward. Our experienced team is here to assist you in leveraging your data to make predictions, improve decision-making, and automate processes, helping you to realize the full potential of your data.<\/p>\n<p>Azure Machine Learning provides a decisive competitive advantage in the data-driven age.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_4\">\n                                    <a aria-label=\"Azure Bot Services\" role=\"button\">\n                                        <h3>Azure Bot Services<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Enhance your business communication with intelligent bots that can speak on your behalf. The Azure Bot Service enables the creation of virtual assistants that understand natural language, operate on different platforms and master complex tasks.<\/p>\n<p>We can assist you in creating a simple bot or a highly developed solution, ensuring that your bot can be deployed quickly and reliably.<\/p>\n                                    <\/div>\n                                <\/div>\n                                                        <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\">\n                <\/div>\n                <div class=\"column__media item size__5\">\n                    <div id=\"feat_6a28af88e1bf0_media\" class=\"media\">\n                        <div class=\"media__wrapper media__cover single contain-max border-white\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/cognitive-search-for-ai-enrichment.svg\" class=\"attachment-img_2000 size-img_2000\" alt=\"Azure AI\" \/>                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#feat_6a28af88e1bf0 .set > a\").on(\"click\", function() {\n            if ($(this).parent().hasClass(\"active\")) {\n\n            } else {\n\n                if ($(\"#feat_6a28af88e1bf0_media .media__wrapper\").hasClass('multiple')) {\n\n                    $(\"#feat_6a28af88e1bf0_media .media__wrapper img\").fadeOut();\n                    let id = $(this).parent().attr('data-id');\n                    $(\"#feat_6a28af88e1bf0_media .media__wrapper img.\"+ id).fadeIn();\n\n                }\n\n                $(\"#feat_6a28af88e1bf0 .set\").removeClass(\"active\");\n                \/\/$(\"#feat_6a28af88e1bf0 .content\").slideUp('fast');\n\n                $(this).parent().addClass(\"active\");\n                $(this)\n                    .siblings(\".content\")\n                    .slideDown(200);\n            }\n        });\n    });\n<\/script>\n\n\n<section id=\"6a28af88e5721\" class=\"block__item block__content content__column align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>AI in Business: The Path to Microsoft 365 Copilot<\/h2>\n    <\/div>\n    <div class=\"content\">\n            <\/div>\n<\/div>\n            <div class=\"block__body row col__3\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            <i class=\"fa-classic fa-light fa-business-time\" aria-hidden=\"true\"><\/i>Our AI &#038; Copilot Expertise in Focus                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Integrating AI technologies into businesses is more than just a technical challenge. As a Microsoft partner, we guide companies on their journey to AI transformation \u2014 from the initial readiness analysis to the full integration of Microsoft 365 Copilot into daily workflows.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            <i class=\"fa-classic fa-light fa-check-double\" aria-hidden=\"true\"><\/i>What Copilot Readiness Entails                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Through our collaboration with various organizations, we have identified three key success factors:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">A clear business case identification within the right departments<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">A well-thought-out strategy for data security and governance<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Optimal use of existing Microsoft 365 tools as a foundation<\/li>\n<\/ul>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            <i class=\"fa-classic fa-light fa-magnifying-glass-chart\" aria-hidden=\"true\"><\/i>From Analysis to Implementation                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>The path to a successful Copilot implementation begins with the Microsoft 365 Copilot Baseline Readiness Assessment. In this process, we analyze critical aspects such as:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">The integration of enterprise data within the Microsoft 365 cloud<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Compliance requirements for meeting recordings and transcriptions<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Security configurations for Copilot\u2019s semantic index<\/li>\n<\/ul>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"6a28af88e962f\" class=\"block__item align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Specific Azure Services<\/h2>\n    <\/div>\n    <div class=\"content\">\n        <p>If you are interested in specific topics, we offer a selection for you below<\/p>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n            <div class=\"item size__4\">\n    <div class=\"gridbox__item gridbox__service has__link\">\n        <div class=\"header\">\n                    <div class=\"logo padded\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"1310\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"Azure Kubernetes\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes.png 1310w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-300x88.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-1024x300.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-768x225.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-1000x293.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-860x252.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-540x158.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-320x94.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Kubernetes-640x188.png 640w\" sizes=\"auto, (max-width: 1310px) 100vw, 1310px\" \/>            <\/div>\n                    <div class=\"title padded\">\n                            <h3>Microsoft Azure Kubernetes<\/h3>\n                        <\/div>\n                    <div class=\"body padded\">\n                <p>\n                    Your conductor&#8217;s baton for the world of containers. Orchestrate your applications with the power of Kubernetes and experience how easy and elegant container management can be, while at the same time benefiting from the Azure cloud.                <\/p>\n            <\/div>\n                <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Microsoft Azure Kubernetes                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/service\/microsoft-azure-kubernetes\/\" title=\"Microsoft Azure Kubernetes\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Microsoft Azure Kubernetes<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__4\">\n    <div class=\"gridbox__item gridbox__service has__link\">\n        <div class=\"header\">\n                    <div class=\"logo padded\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"1146\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"Azure compute\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute.png 1146w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-300x101.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-1024x343.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-768x257.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-1000x335.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-860x288.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-540x181.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-320x107.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/06\/Azure_Compute-640x214.png 640w\" sizes=\"auto, (max-width: 1146px) 100vw, 1146px\" \/>            <\/div>\n                    <div class=\"title padded\">\n                            <h3>Azure Compute &#038; Infrastructure<\/h3>\n                        <\/div>\n                    <div class=\"body padded\">\n                <p>\n                    Your springboard into the limitless world of cloud power. Scalable, highly available and flexible \u2013 your IT infrastructure, when and how you need it. 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We also provide tips on how to use Microsoft products such as Teams telephony, Microsoft 365 and Azure.<\/p>\n    <\/div>\n    <div class=\"button__wrapper\">\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/\" target=\"_self\" class=\"button button__secondary\" aria-label=\"Blog\">Blog<\/a>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n            <div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"How the Call Lifecycle in Microsoft Teams Works Best in Everyday Situations\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/How-the-Call-Lifecycle-in-Microsoft-Teams-Works-Best-in-Everyday-Situations-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    08.06.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Customer Service Process with Microsoft Teams: How the Call Life Cycle Works Best in Everyday Situations<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Most companies focus on optimizing the call itself. The best ones optimize the entire process. This is precisely where the difference lies between customer &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/customer-service-process-microsoft-teams-call-life-cycle\/\" role=\"button\" title=\"Customer Service Process with Microsoft Teams: How the Call Life Cycle Works Best in Everyday Situations\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Customer Service Process with Microsoft Teams: How the Call Life Cycle Works Best in Everyday Situations<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Seamless Transition to Microsoft Teams Telephony at the Frutiger Group\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/06\/Seamless-Transition-to-Microsoft-Teams-Telephony-at-the-Frutiger-Group-1-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    01.06.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Seamless Transition to Microsoft Teams Telephony: How the Frutiger Group Implemented an Integrated Communications Solution with TwinCap First<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>When every minute counts, accessibility must be guaranteed \u2013 both in the office and on the construction site. The Frutiger Group, one of Switzerland\u2019s &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/frutiger-transition-microsoft-teams-telephony\/\" role=\"button\" title=\"Seamless Transition to Microsoft Teams Telephony: How the Frutiger Group Implemented an Integrated Communications Solution with TwinCap First\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Seamless Transition to Microsoft Teams Telephony: How the Frutiger Group Implemented an Integrated Communications Solution with TwinCap First<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Why Easy Calling Is a Great Choice for Businesses: Efficient Customer Support with Microsoft Teams\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    18.05.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Why Easy Calling Is a Win for Businesses: Efficient Customer Support with Microsoft Teams<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Companies invest heavily in modern communication. Microsoft Teams is often the central tool in this effort. It connects employees, streamlines meetings, and creates a &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/efficient-customer-support-microsoft-teams-easy-calling\/\" role=\"button\" title=\"Why Easy Calling Is a Win for Businesses: Efficient Customer Support with Microsoft Teams\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Why Easy Calling Is a Win for Businesses: Efficient Customer Support with Microsoft Teams<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    11.05.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>The strategic value of artificial intelligence is undisputed, but what does the first step look like in practice? Many are searching for the \u201cmagic &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/transcribing-teams-calls-copilot\/\" role=\"button\" title=\"Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot<\/span>\n        <\/a>\n    <\/article>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","service-tag":[40,42],"class_list":["post-7014","service","type-service","status-publish","format-standard","hentry","service-tag-azure","service-tag-integrations-ai"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Azure AI &amp; 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