{"id":49609,"date":"2025-07-31T07:59:02","date_gmt":"2025-07-31T05:59:02","guid":{"rendered":"https:\/\/twincapfirst.ch\/?post_type=product&#038;p=49609"},"modified":"2026-03-09T11:22:27","modified_gmt":"2026-03-09T10:22:27","slug":"easy-calling","status":"publish","type":"product","link":"https:\/\/twincapfirst.ch\/en\/product\/easy-calling\/","title":{"rendered":"Easy Calling"},"content":{"rendered":"\n<section id=\"6a00bb3ce1fef\" class=\"block__item block__content content__only align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"row col__12\">\n                            <div class=\"column__title item size__5\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Easy Calling \u2013 Microsoft Teams Telephony Becomes a Professional Contact Center<\/h2>\n                        <\/div>\n                                            <div class=\"logo__wrapper\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"670\" height=\"192\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo.png\" class=\"attachment-img_860 size-img_860\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo.png 670w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo-300x86.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo-540x155.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo-320x92.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/EasyCalling_Product-Logo-640x183.png 640w\" sizes=\"auto, (max-width: 670px) 100vw, 670px\" \/>                        <\/div>\n                                            <div class=\"logo__wrapper logo__secondary\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"143\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/SMS-Logo-1h-300dpi_RGB-860x143.png\" class=\"attachment-img_860 size-img_860\" alt=\"swiss made software logo\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/SMS-Logo-1h-300dpi_RGB-860x143.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/SMS-Logo-1h-300dpi_RGB-300x50.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/SMS-Logo-1h-300dpi_RGB-1024x171.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/SMS-Logo-1h-300dpi_RGB-768x128.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/SMS-Logo-1h-300dpi_RGB-1000x167.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/SMS-Logo-1h-300dpi_RGB-540x90.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/SMS-Logo-1h-300dpi_RGB-320x53.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/SMS-Logo-1h-300dpi_RGB-640x107.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/SMS-Logo-1h-300dpi_RGB.png 1134w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/>                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"content content__editor\">\n\t                        <p>Standard telephony in Teams quickly reaches its limits when it comes to professional customer service. A lack of overview of queues and a lack of flexibility in agent control cost time and customer satisfaction.<\/p>\n<p>Easy Calling transforms your Microsoft Teams into a powerful contact center. We offer you the features you need for excellent service: full transparency across all channels, intelligent agent control, caller recognition, and deep data insights. All in a familiar interface.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"6a00bb3ce7b67\" class=\"block__item block__media media__video align__center\" data-wrapper=\"wrapper__top_null wrapper__bottom_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__top_null wrapper__bottom_null\">\n        <div class=\"container container__l grid layout__default\">\n                                <div class=\"block__body row\">\n                <div class=\"item\">\n                    <div class=\"video__wrapper border border__colored\">\n                        <iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/Wq9DiE_nMME\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope;\" allowfullscreen><\/iframe>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"features\" class=\"block__item align__left\" data-wrapper=\"wrapper__default wrapper__top_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__top_null\">\n        <div class=\"container container__default grid\">\n                        <div class=\"block__body row col__12\">\n                            <div class=\"item size__6\">\n                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                                                    <div class=\"title padded\">\n                                <h3>Real-Time Monitoring \u2013 Anytime, Anywhere<\/h3>\n                            <\/div>\n                            <div class=\"body padded content__editor\">\n                            <p>Maintain complete control over your calls. View waiting, ongoing, and missed calls instantly in a smart real-time dashboard. Voicemails are also clearly displayed and can be listened to with a single click.<\/p>\n                                <div class=\"toggle__content\">\n                                    <p>The solution works seamlessly as an integrated Teams app or directly in your web browser &#8211; completely independent of the operating system or device you are using. Whether you are at the office on your PC, working from home on your laptop, or on the go with your tablet, you always have full access to all contact center functions without any additional installations or hardware hurdles.<\/p>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Show more<\/span>\n                                                        <\/div>\n                        <\/div>\n                                            <footer>\n                                                    <div class=\"preview\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"430\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Real-time-monitoring-in-Microsoft-Teams-with-Easy-Calling-from-TwinCap-First-860x430.png\" class=\"attachment-img_860 size-img_860\" alt=\"Real-time monitoring in Easy Calling, live overview of all incoming, missed, and answered calls, including voicemails\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Real-time-monitoring-in-Microsoft-Teams-with-Easy-Calling-from-TwinCap-First-860x430.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Real-time-monitoring-in-Microsoft-Teams-with-Easy-Calling-from-TwinCap-First-300x150.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Real-time-monitoring-in-Microsoft-Teams-with-Easy-Calling-from-TwinCap-First-1024x512.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Real-time-monitoring-in-Microsoft-Teams-with-Easy-Calling-from-TwinCap-First-768x384.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Real-time-monitoring-in-Microsoft-Teams-with-Easy-Calling-from-TwinCap-First-1000x500.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Real-time-monitoring-in-Microsoft-Teams-with-Easy-Calling-from-TwinCap-First-540x270.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Real-time-monitoring-in-Microsoft-Teams-with-Easy-Calling-from-TwinCap-First-320x160.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Real-time-monitoring-in-Microsoft-Teams-with-Easy-Calling-from-TwinCap-First-640x320.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Real-time-monitoring-in-Microsoft-Teams-with-Easy-Calling-from-TwinCap-First.png 1200w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/>                            <\/div>\n                                                <\/footer>\n                                        <\/article>\n                <\/div>\n                            <div class=\"item size__6\">\n                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                                                    <div class=\"title padded\">\n                                <h3>Intelligent Caller Recognition (Identification)<\/h3>\n                            <\/div>\n                            <div class=\"body padded content__editor\">\n                            <p>Build customer relationships: By integrating third-party sources, your team can immediately recognize who is calling and personalize customer service. Integrate customer data from CRM or ERP systems to identify your customers. Never again wonder who is behind the incoming number.<\/p>\n                                <div class=\"toggle__content\">\n                                    <p>Automatic detection works for phone numbers that are integrated into your Microsoft Teams telephony. For unknown or non-integrated numbers, only the incoming phone number is displayed.<\/p>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Show more<\/span>\n                                                        <\/div>\n                        <\/div>\n                                            <footer>\n                                                    <div class=\"preview\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"430\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Intelligent-caller-recognition-in-Easy-Calling-from-Microsoft-Teams-860x430.png\" class=\"attachment-img_860 size-img_860\" alt=\"Instant caller Recognition through integration of third-party sources in Easy Calling for Microsoft Teams\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Intelligent-caller-recognition-in-Easy-Calling-from-Microsoft-Teams-860x430.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Intelligent-caller-recognition-in-Easy-Calling-from-Microsoft-Teams-300x150.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Intelligent-caller-recognition-in-Easy-Calling-from-Microsoft-Teams-1024x512.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Intelligent-caller-recognition-in-Easy-Calling-from-Microsoft-Teams-768x384.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Intelligent-caller-recognition-in-Easy-Calling-from-Microsoft-Teams-1000x500.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Intelligent-caller-recognition-in-Easy-Calling-from-Microsoft-Teams-540x270.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Intelligent-caller-recognition-in-Easy-Calling-from-Microsoft-Teams-320x160.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Intelligent-caller-recognition-in-Easy-Calling-from-Microsoft-Teams-640x320.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Intelligent-caller-recognition-in-Easy-Calling-from-Microsoft-Teams.png 1200w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/>                            <\/div>\n                                                <\/footer>\n                                        <\/article>\n                <\/div>\n                            <div class=\"item size__6\">\n                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                                                    <div class=\"title padded\">\n                                <h3>Call History up to 6 Months<\/h3>\n                            <\/div>\n                            <div class=\"body padded content__editor\">\n                            <p>Optimize your customer service based on facts. The 6-month history provides analyses and export options for management. Export the call history to a CSV file and keep track of everything with ease (including filter and grouping functions). Statistical data and visualizations of call results and call duration are available in the PDF export.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <footer>\n                                                    <div class=\"preview\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"430\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Data-driven-insights-with-call-history-Analyze-calls-in-Microsoft-Teams-860x430.png\" class=\"attachment-img_860 size-img_860\" alt=\"Data-driven insights with call history in Easy Calling \u2013 analyze calls in Microsoft Teams\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Data-driven-insights-with-call-history-Analyze-calls-in-Microsoft-Teams-860x430.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Data-driven-insights-with-call-history-Analyze-calls-in-Microsoft-Teams-300x150.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Data-driven-insights-with-call-history-Analyze-calls-in-Microsoft-Teams-1024x512.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Data-driven-insights-with-call-history-Analyze-calls-in-Microsoft-Teams-768x384.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Data-driven-insights-with-call-history-Analyze-calls-in-Microsoft-Teams-1000x500.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Data-driven-insights-with-call-history-Analyze-calls-in-Microsoft-Teams-540x270.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Data-driven-insights-with-call-history-Analyze-calls-in-Microsoft-Teams-320x160.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Data-driven-insights-with-call-history-Analyze-calls-in-Microsoft-Teams-640x320.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Data-driven-insights-with-call-history-Analyze-calls-in-Microsoft-Teams.png 1200w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/>                            <\/div>\n                                                <\/footer>\n                                        <\/article>\n                <\/div>\n                            <div class=\"item size__6\">\n                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                                                    <div class=\"title padded\">\n                                <h3>Flexible Agent Management<\/h3>\n                            <\/div>\n                            <div class=\"body padded content__editor\">\n                            <p>Maximize team efficiency: Your agents control their availability with a click (opt-in\/opt-out) \u2013 ideal for modern, flexible support structures. And if you want to keep control as the person in charge, you can do so conveniently from a central location. This ensures that your team is always optimally positioned and ready for action!<\/p>\n                            <\/div>\n                        <\/div>\n                                            <footer>\n                                                    <div class=\"preview\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"430\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Flexible-agent-management-in-Easy-Calling-for-Microsoft-Teams-telephony-860x430.png\" class=\"attachment-img_860 size-img_860\" alt=\"Flexible agent management (opt-in\/opt-out) in Easy Calling for Microsoft Teams telephony\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Flexible-agent-management-in-Easy-Calling-for-Microsoft-Teams-telephony-860x430.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Flexible-agent-management-in-Easy-Calling-for-Microsoft-Teams-telephony-300x150.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Flexible-agent-management-in-Easy-Calling-for-Microsoft-Teams-telephony-1024x512.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Flexible-agent-management-in-Easy-Calling-for-Microsoft-Teams-telephony-768x384.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Flexible-agent-management-in-Easy-Calling-for-Microsoft-Teams-telephony-1000x500.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Flexible-agent-management-in-Easy-Calling-for-Microsoft-Teams-telephony-540x270.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Flexible-agent-management-in-Easy-Calling-for-Microsoft-Teams-telephony-320x160.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Flexible-agent-management-in-Easy-Calling-for-Microsoft-Teams-telephony-640x320.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Flexible-agent-management-in-Easy-Calling-for-Microsoft-Teams-telephony.png 1200w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/>                            <\/div>\n                                                <\/footer>\n                                        <\/article>\n                <\/div>\n                            <div class=\"item size__6\">\n                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                                                    <div class=\"title padded\">\n                                <h3>Smart Escalation Management<\/h3>\n                            <\/div>\n                            <div class=\"body padded content__editor\">\n                            <p>Guaranteed availability through intelligent routing: Define precise rules for timeouts and overflows. If no agent answers in time, automatic forwarding to alternative queues or voicemails ensures that no customer is left hanging.<\/p>\n                                <div class=\"toggle__content\">\n                                    <p>Escalation to a separate overflow queue (with limited functions) is an additional feature of Easy Calling and can be purchased for CHF\/EUR 10.00 per month.<\/p>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Show more<\/span>\n                                                        <\/div>\n                        <\/div>\n                                            <footer>\n                                                    <div class=\"preview\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"430\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Smart-escalation-management-in-Easy-Calling-for-Microsoft-Teams-860x430.png\" class=\"attachment-img_860 size-img_860\" alt=\"Smart escalation management in Easy Calling for Microsoft Teams\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Smart-escalation-management-in-Easy-Calling-for-Microsoft-Teams-860x430.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Smart-escalation-management-in-Easy-Calling-for-Microsoft-Teams-300x150.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Smart-escalation-management-in-Easy-Calling-for-Microsoft-Teams-1024x512.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Smart-escalation-management-in-Easy-Calling-for-Microsoft-Teams-768x384.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Smart-escalation-management-in-Easy-Calling-for-Microsoft-Teams-1000x500.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Smart-escalation-management-in-Easy-Calling-for-Microsoft-Teams-540x270.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Smart-escalation-management-in-Easy-Calling-for-Microsoft-Teams-320x160.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Smart-escalation-management-in-Easy-Calling-for-Microsoft-Teams-640x320.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Smart-escalation-management-in-Easy-Calling-for-Microsoft-Teams.png 1200w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/>                            <\/div>\n                                                <\/footer>\n                                        <\/article>\n                <\/div>\n                            <div class=\"item size__6\">\n                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                                                    <div class=\"title padded\">\n                                <h3>On-Call and Standby Duty<\/h3>\n                            <\/div>\n                            <div class=\"body padded content__editor\">\n                            <p>Coordinate your on-call service with ease directly in Microsoft Teams. Easy Calling enables forwarding to multiple external numbers, including acknowledgment. This ensures that emergency calls are guaranteed to be answered. Set up your team optimally, even during off-peak hours and for emergencies &#8211; flexible planning and immediately ready for action.<\/p>\n                                <div class=\"toggle__content\">\n                                    <p>The additional \u201cOn-Call\u201d feature can be purchased for CHF\/Euro 30.00 per month in addition to the standard features.<\/p>\n                                <\/div>\n                                <span class=\"toggle__trigger\">Show more<\/span>\n                                                        <\/div>\n                        <\/div>\n                                            <footer>\n                                                    <div class=\"preview\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"430\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Optimized-on-call-and-standby-service-in-Microsoft-Teams-860x430.png\" class=\"attachment-img_860 size-img_860\" alt=\"Optimized on-call and standby service in Microsoft Teams - thanks to Easy Calling, escalation to multiple external numbers is possible\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Optimized-on-call-and-standby-service-in-Microsoft-Teams-860x430.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Optimized-on-call-and-standby-service-in-Microsoft-Teams-300x150.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Optimized-on-call-and-standby-service-in-Microsoft-Teams-1024x512.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Optimized-on-call-and-standby-service-in-Microsoft-Teams-768x384.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Optimized-on-call-and-standby-service-in-Microsoft-Teams-1000x500.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Optimized-on-call-and-standby-service-in-Microsoft-Teams-540x270.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Optimized-on-call-and-standby-service-in-Microsoft-Teams-320x160.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Optimized-on-call-and-standby-service-in-Microsoft-Teams-640x320.png 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Optimized-on-call-and-standby-service-in-Microsoft-Teams.png 1200w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/>                            <\/div>\n                                                <\/footer>\n                                        <\/article>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"6a00bb3cee6a6\" class=\"block__item block__featured block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                            <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Configuration Center<br \/>\r\n<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>Central control for maximum flexibility in the configuration center (Easy Platform).<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"feat_6a00bb3ced626\" class=\"accordion__item\">\n                                                            <div class=\"set active\" data-id=\"set_1\">\n                                    <a aria-label=\"\" role=\"button\">\n                                        <h3><\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>In the Configuration Center (Easy Platform), you can define the logic of your contact center as an administrator or queue manager. Independently and agilely, without relying on external IT resources:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Central queue management: <\/strong>Maintain administrative control over all service lines and flexibly assign logic and capacities<\/li>\n<li><strong>Individual call logic:<\/strong> Design call flows according to your needs \u2013 store your own announcement texts, hold music, or define specific voicemail scenarios<\/li>\n<li><strong>Escalation &amp; overflow routing:<\/strong> Set precise rules for timeouts. Determine exactly what happens when no agent answers (e.g., automatic forwarding to alternative queues)<\/li>\n<li><strong>On-call &amp; resource planning:<\/strong> Coordinate on-call services directly in the center to ensure your team&#8217;s availability even outside core hours<\/li>\n<li><strong>Smart webhooks: <\/strong>Connect Easy Calling to your IT landscape. Set up triggers at the start or end of a call to automatically transfer data to third-party systems<\/li>\n<li><strong>Workflow integration:<\/strong> Seamless connection to MS Planner, Microsoft To-Do, emails, and contacts. Enable the creation of tasks\/contacts and the sending of emails directly from Microsoft Teams<\/li>\n<\/ul>\n                                    <\/div>\n                                <\/div>\n                                                        <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\">\n                <\/div>\n                <div class=\"column__media item size__5\">\n                    <div id=\"feat_6a00bb3ced626_media\" class=\"media\">\n                        <div class=\"media__wrapper media__cover multiple default\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1290\" height=\"1175\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Central-control-for-maximum-flexibility-in-the-configuration-center.png\" class=\"set_1 active\" alt=\"Central control for maximum flexibility in the configuration center\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Central-control-for-maximum-flexibility-in-the-configuration-center.png 1290w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Central-control-for-maximum-flexibility-in-the-configuration-center-300x273.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Central-control-for-maximum-flexibility-in-the-configuration-center-1024x933.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Central-control-for-maximum-flexibility-in-the-configuration-center-768x700.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Central-control-for-maximum-flexibility-in-the-configuration-center-1000x911.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Central-control-for-maximum-flexibility-in-the-configuration-center-860x783.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Central-control-for-maximum-flexibility-in-the-configuration-center-540x492.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Central-control-for-maximum-flexibility-in-the-configuration-center-320x291.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/03\/Central-control-for-maximum-flexibility-in-the-configuration-center-640x583.png 640w\" sizes=\"auto, (max-width: 1290px) 100vw, 1290px\" \/>                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#feat_6a00bb3ced626 .set > a\").on(\"click\", function() {\n            if ($(this).parent().hasClass(\"active\")) {\n\n            } else {\n\n                if ($(\"#feat_6a00bb3ced626_media .media__wrapper\").hasClass('multiple')) {\n\n                    $(\"#feat_6a00bb3ced626_media .media__wrapper img\").fadeOut();\n                    let id = $(this).parent().attr('data-id');\n                    $(\"#feat_6a00bb3ced626_media .media__wrapper img.\"+ id).fadeIn();\n\n                }\n\n                $(\"#feat_6a00bb3ced626 .set\").removeClass(\"active\");\n                \/\/$(\"#feat_6a00bb3ced626 .content\").slideUp('fast');\n\n                $(this).parent().addClass(\"active\");\n                $(this)\n                    .siblings(\".content\")\n                    .slideDown(200);\n            }\n        });\n    });\n<\/script>\n\n\n<section id=\"feature-overview\" class=\"block__item block__content content__column\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Our Easy Calling Feature Overview<\/h2>\n    <\/div>\n    <div class=\"content\">\n        <p>We have clearly presented all Easy Calling features in different categories. Click through the table and find out what Easy Calling can do:<\/p>\n    <\/div>\n<\/div>\n            <div class=\"block__body\">\n                            <div id=\"table_1234\" class=\"table__wrapper table__header_left_col fx__hover table__left table__subheader_collapsible\" data-columns=\"2\" data-style=\"inherit\" data-valign=\"top\">\n                                    <div class=\"table__row table__header\" data-col-size-title=\"large\" data-col-size=\"default\">\n                                            <div class=\"table__cell align__\" data-col-size-title=\"large\">\n                            Features                        <\/div>\n                                            <div class=\"table__cell align__center\" data-col-size=\"default\">\n                        Basic Plan                        <\/div>\n                                            <div class=\"table__cell align__center\" data-col-size=\"default\">\n                            Requires Add-on                        <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row table__header_sub\">\n                        <div class=\"table__cell colored align__left\">\n                            Call Management (Inbound\/Outbound)                        <\/div>\n                    <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Queue display<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Real-time view of people currently waiting for all agents<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Intelligent caller identification<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Instant caller identification through integration of third-party sources<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-solid fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Call handling and forwarding<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Easy acceptance and direct transfer of calls to colleagues or voicemail<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Direct dialing from the app<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Initiating calls directly from Easy Calling (outbound)<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon__text\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                            <div class=\"content content__editor\">\n                                                            <\/div>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Agents Opt-In\/Opt-Out<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Agents can independently log in or out of queues with a single click<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Follow-up on calls<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Structured follow-up of calls directly in the tool using quick actions and email templates<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Answering machine<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Automatic notification and delivery of voicemails in call history<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row table__header_sub\">\n                        <div class=\"table__cell colored align__left\">\n                            Evaluation &#038; Analysis (Reporting)                        <\/div>\n                    <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Real-time dashboard<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Live overview of waiting, ongoing, accepted, and missed calls<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Call history (CSV Export)<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Export of call data initiated via Easy Calling for external evaluation and quality management (6 months)<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Statistics (PDF Export)<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Statistical data and visualization of call results (missed and answered calls) and call duration<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row table__header_sub\">\n                        <div class=\"table__cell colored align__left\">\n                            Integration                        <\/div>\n                    <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Microsoft Teams Native<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Full integration into the Teams environment (app &amp; telephony)<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Third-party system connection<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Link to CRM or ERP systems for caller identification<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Workflow Integration<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Seamless integration with MS Planner, Microsoft To-Do, and email<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Multi-platform<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Via Teams app or web browser, independent of end devices and operating systems<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row table__header_sub\">\n                        <div class=\"table__cell colored align__left\">\n                            Administration &#038; Configuration                        <\/div>\n                    <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Queue management<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Administrative authority over the logic and allocation of the various service lines<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center content\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <div class=\"content content__editor\">\n                                                            <\/div>\n                                                <\/div>\n                                            <div class=\"table__cell align__center content\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <div class=\"content content__editor\">\n                                                            <\/div>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Central agent management<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Managers can centrally log agents in or out of queues (control team capacity)<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Custom call logic<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Configure call flows according to your own requirements in the configuration center (timeout, announcement texts, voicemail, music on hold)<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Escalation management and overflow<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Define rules for what happens if no agent answers within the defined time (e.g., forwarding to an alternative queue or voicemail).<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon__text\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                            <div class=\"content content__editor\">\n                                                            <\/div>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Escalation to additional queue<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Separate overflow queue with limited functions at an affordable price<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon__text\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                            <div class=\"content content__editor\">\n                                <p>Additional function \u201cEscalation\u201d<\/p>\n                            <\/div>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        On Call Duty<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Targeted planning and control of agents, escalation to multiple external numbers, and acknowledgment<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon__text\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-check green\"><\/i>\n                            <div class=\"content content__editor\">\n                                <p>Additional function \u201cOn-Call\u201d<\/p>\n                            <\/div>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Webhooks<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Easy setup and management of webhook URLs (triggers) at the start and\/or end of a call<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                        <div class=\"table__row\">\n                                            <div class=\"table__cell table__column_header align__left\" data-col-size-title=\"large\" data-col-bg=\"white\" data-text-color=\"dark\">\n                        Configuration Center<span class=\"tooltip\"><i class=\"fa-sharp fa-solid fa-circle-question\"><\/i> <span class=\"description\"><p>Central web portal (Easy Platform) for all administration<\/p>\n<\/span><\/span>                        <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-duotone fa-duotone fa-check green\"><\/i>\n                                                <\/div>\n                                            <div class=\"table__cell align__center icon\" data-col-size=\"default\" data-col-bg=\"white\" data-text-color=\"dark\">\n                                                    <i class=\"fa-classic fa-regular fa-xmark red\"><\/i>\n                                                <\/div>\n                                        <\/div>\n                                                    <\/div>\n                            <div class=\"content content__editor content__after\">\n                    <p>For more information about the individual functions in Easy Calling, please refer to the <a href=\"https:\/\/docs.easycalling.easyplatform.app\/\" target=\"_blank\" rel=\"noopener\">user manual<\/a>.<\/p>\n                <\/div>\n                        <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n\n        let table = $('#table_1234'),\n            tableSection = $('.section__row_trigger');\n\n        tableSection.click(function() {\n            \/\/console.log('clicked');\n            $(this).next('.table__section_rows').slideToggle();\n        });\n\n        \/\/ Collapsible header_sub sections (only when table__subheader_collapsible is enabled)\n        $('.table__wrapper.table__subheader_collapsible').each(function() {\n            let $wrapper = $(this);\n 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<div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Try Easy Calling for Free for 30 Days<\/h2>\n    <\/div>\n    <div class=\"content\">\n        <p>Easy Calling is currently available in one version (Basic). The \u201cOn-call\u201d and \u201cEscalation\u201d extensions can be purchased as additional functions to the Basic version.<\/p>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n                            <div class=\"item size__4 aligned__center aligned__single\">\n                                    <article class=\"gridbox__item gridbox__content\">\n                        <div class=\"header\">\n                            <div class=\"title padded\">\n                                <h3>Easy Calling<\/h3>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"image__product\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"416\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/TCF_EasyCalling-320x416.png\" class=\"attachment-img_320 size-img_320\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/TCF_EasyCalling-320x416.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/TCF_EasyCalling-231x300.png 231w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/TCF_EasyCalling-788x1024.png 788w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/TCF_EasyCalling-768x998.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/TCF_EasyCalling-860x1118.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/TCF_EasyCalling-540x702.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/TCF_EasyCalling-492x640.png 492w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/TCF_EasyCalling-769x1000.png 769w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/04\/TCF_EasyCalling.png 988w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                        <\/div>\n                                                <footer>\n                            <div class=\"price__box padded\">\n                                <div class=\"price\">\n                                    <span class=\"value colored\">CHF\/EUR 50.-<\/span>\n                                <\/div>\n                                                            <\/div>\n                            <div class=\"list__wrapper padded\">\n                                <div class=\"toggle__content\">\n                                    <div class=\"list content__editor\">\n                                        <ul class=\"keyvalue\">\n                                                                                            <li>\n                                                    <strong>Price<\/strong>\n                                                    per Voice App                                                <\/li>\n                                                                                            <li>\n                                                    <strong>One-time fee<\/strong>\n                                                    CHF\/EUR 1&#8217;500.-                                                <\/li>\n                                                                                    <\/ul>\n                                    <\/div>\n                                <\/div>\n                                <span class=\"toggle__trigger\">More<\/span>\n                            <\/div>\n                                                    <div class=\"button__wrapper padded\">\n                            <a data-cb-type=\"checkout\" data-cb-item-0=\"EasyCalling-Basic-CHF-Yearly\" data-cb-item-0-quantity=\"1\" class=\"button button__primary\" aria-label=\"Try for free (CHF)\">Try for free (CHF)<\/a><a data-cb-type=\"checkout\" data-cb-item-0=\"EasyCalling-Basic-EUR-Yearly\" data-cb-item-0-quantity=\"1\" class=\"button button__primary\" aria-label=\"Try for free (EUR)\">Try for free (EUR)<\/a>                            <\/div>\n                                                <\/footer>\n                    <\/article>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"6a00bb3d2cbd4\" class=\"block__item block__content content__column align__left\" data-wrapper=\"wrapper__default wrapper__top_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__top_null\">\n        <div class=\"container container__default grid\">\n                        <div class=\"block__body row col__3\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Subscribe and get started right away                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Get Easy Calling directly from our website and pay using all major payment methods.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5207 size-medium\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/payment_easycallreport-300x35.png\" alt=\"\" width=\"300\" height=\"35\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/payment_easycallreport-300x35.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/payment_easycallreport-320x37.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/payment_easycallreport.png 513w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Get it from Microsoft Appsource                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <ul>\n<li>No one-time &amp; suppport fee of 1500.- CHF\/EURO<\/li>\n<li>Monthly termination, higher monthly fees<\/li>\n<li>Payment via credit card or Azure subscription, FX subject to availability<\/li>\n<\/ul>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/appsource.microsoft.com\/en-us\/product\/saas\/twincapfirstag1583404600025.easycalling?tab=Overview\" target=\"_blank\" aria-label=\"Easy Calling auf Appsource\" class=\"button button__secondary\">Easy Calling auf Appsource<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Become a partner?                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Would you like to distribute our products as a partner or IT reseller? Then get in touch with us.<\/p>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/twincapfirst.ch\/partner-werden\/\" target=\"_self\" aria-label=\"Kontaktieren Sie uns\" class=\"button button__secondary\">Kontaktieren Sie uns<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<div class=\"divider\"><\/div>\n\n\n<section id=\"documentation\" class=\"block__item block__accordion align__left\" data-wrapper=\"wrapper__default\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12\">\n                <div class=\"column__content item size__4\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>More information &#038; FAQs<\/h2>\n                        <\/div>\n                        <div class=\"content content__editor\">\n                            <p>You can find the installation manual, useful tips, and FAQs on technical issues here:<\/p>\n                        <\/div>\n                                            <div class=\"button__wrapper\">\n                            <a href=\"https:\/\/docs.easycalling.easyplatform.app\/\" aria-label=\"Information &amp; Support\" role=\"button\" target=\"_blank\" class=\"button button__secondary\">Information &amp; Support<\/a>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__accordion item size__7\">\n                        <div class=\"accordion__wrapper\">\n        <div id=\"accordion-6a00bb3d2f356\" class=\"accordion__item\">\n                    <div class=\"set\">\n                <a aria-label=\"Are all calls, including missed calls and voicemails, available in real time?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    Are all calls, including missed calls and voicemails, available in real time?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>Yes, that\u2019s correct. All calls &#8211; whether ongoing, answered, missed, or voicemails &#8211; can be displayed directly in the Easy Calling solution for each call queue. An agent, provided they are a member of another call queue (e.g., a second location), can also handle multiple call queues and will see them all in the overview.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"How does the Easy Calling trial version work\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    How does the Easy Calling trial version work                <\/a>\n                <div class=\"content content__editor\">\n                    <p>After purchase, you will receive an email with installation instructions. Tenant activation takes place immediately. You can configure Easy Calling independently in just a few steps. However, you will need a Global Admin for your tenant to complete the installation. The first 30 days are always a trial period, meaning billing only starts after 30 days.During this time, you can cancel at any time free of charge.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"Is there a minimum contract term?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    Is there a minimum contract term?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>The minimum contract term is 12 months (after the expiration of the 30-day trial period).<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"How can Easy Calling be purchased?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    How can Easy Calling be purchased?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>You have several options for purchasing Easy Calling.<\/p>\n<p>The Basic version is available directly through our website or via Microsoft AppSource. The first 30 days are a trial period, meaning billing only starts after 30 days.<\/p>\n<p>During the 30-day trial period, you can cancel at any time. Note: You will need a Global Admin for the setup.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"Is caller identification only possible with Easy Calling?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    Is caller identification only possible with Easy Calling?                <\/a>\n                <div class=\"content content__editor\">\n                    <p class=\"MsoNormal\">Caller identification can be achieved with <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-directory\/\">Easy Directory<\/a> , with your CRM (optional), Search.ch for Switzerland as well as by using shared mailboxes that will be populated by our product &#8220;contact sync&#8221;.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"Are the features also available for outgoing calls?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    Are the features also available for outgoing calls?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>Yes, the above features are available for incoming and outgoing calls.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"Is integration with a Customer Relationship Management (CRM) system possible?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    Is integration with a Customer Relationship Management (CRM) system possible?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>Currently, CRM integration is not yet directly possible, but it is available to customers as a customization option. Please feel free to contact us.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"Is direct call forwarding possible?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    Is direct call forwarding possible?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>Yes, Easy Calling allows you to directly forward callers who are on hold. In general, you can use the standard features of the Teams app, but you also have the option to forward calls directly within Easy Calling.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"set\">\n                <a aria-label=\"What is the availability of the solution?\">\n                    <i class=\"fa fa-plus\"><\/i>\n                    What is the availability of the solution?                <\/a>\n                <div class=\"content content__editor\">\n                    <p>The solution runs in Microsoft data centers in Switzerland as the primary location. However, there is a backup site that automatically takes over in case of an outage in Switzerland. This backup is located in a Microsoft data center in Western Europe.<\/p>\n                <\/div>\n            <\/div>\n                <\/div>\n    <\/div>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#accordion-6a00bb3d2f356 .set > a\").on(\"click\", function() {\n            if ($(this).hasClass(\"active\")) {\n                $(this).removeClass(\"active\");\n                $(this)\n                    .siblings(\".content\")\n                    .slideUp(200);\n                $(\"#accordion-6a00bb3d2f356 .set > a i\")\n                    .removeClass(\"fa-minus\")\n                    .addClass(\"fa-plus\");\n            } else {\n                $(\"#accordion-6a00bb3d2f356 .set > a i\")\n                    .removeClass(\"fa-minus\")\n                    .addClass(\"fa-plus\");\n                $(this)\n                    .find(\"i\")\n                    .removeClass(\"fa-plus\")\n                    .addClass(\"fa-minus\");\n                $(\"#accordion-6a00bb3d2f356 .set > a\").removeClass(\"active\");\n                $(this).addClass(\"active\");\n                $(\"#accordion-6a00bb3d2f356 .content\").slideUp(200);\n                $(this)\n                    .siblings(\".content\")\n                    .slideDown(200);\n            }\n        });\n    });\n<\/script>                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"kontakt\" class=\"block__item block__cta block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>We are here for you<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>We are happy to provide you with further information. You have two options for getting in touch with us.<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"accordion\" class=\"accordion__item\">\n                                <div class=\"set active\">\n                                    <a aria-label=\"Arrange a free consultation\">\n                                        <h3>Arrange a free consultation<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                                                            <p>Book an appointment in Microsoft Teams for a free and non-binding initial consultation.<\/p>\n                                                                            <div class=\"cta__element cta__button\">\n                                       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4.70711C7.31658 5.09763 6.68342 5.09763 6.29289 4.70711L4 2.41421L1.70711 4.70711C1.31658 5.09763 0.683417 5.09763 0.292893 4.70711C-0.0976311 4.31658 -0.097631 3.68342 0.292893 3.29289L3.29289 0.292893C3.48043 0.105357 3.73478 0 4 0ZM0.292893 9.29289C0.683417 8.90237 1.31658 8.90237 1.70711 9.29289L4 11.5858L6.29289 9.29289C6.68342 8.90237 7.31658 8.90237 7.70711 9.29289C8.09763 9.68342 8.09763 10.3166 7.70711 10.7071L4.70711 13.7071C4.31658 14.0976 3.68342 14.0976 3.29289 13.7071L0.292893 10.7071C-0.0976311 10.3166 -0.0976311 9.68342 0.292893 9.29289Z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-icon-ctrl-select: url(\"data:image\/svg+xml,%3Csvg width='10' height='6' viewBox='0 0 10 6' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M0.292893 0.292893C0.683417 -0.097631 1.31658 -0.097631 1.70711 0.292893L5 3.58579L8.29289 0.292893C8.68342 -0.0976311 9.31658 -0.0976311 9.70711 0.292893C10.0976 0.683417 10.0976 1.31658 9.70711 1.70711L5.70711 5.70711C5.31658 6.09763 4.68342 6.09763 4.29289 5.70711L0.292893 1.70711C-0.0976311 1.31658 -0.0976311 0.683418 0.292893 0.292893Z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-icon-ctrl-search: url(\"data:image\/svg+xml,%3Csvg width='640' height='640' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath d='M256 128c-70.692 0-128 57.308-128 128 0 70.691 57.308 128 128 128 70.691 0 128-57.309 128-128 0-70.692-57.309-128-128-128zM64 256c0-106.039 85.961-192 192-192s192 85.961 192 192c0 41.466-13.146 79.863-35.498 111.248l154.125 154.125c12.496 12.496 12.496 32.758 0 45.254s-32.758 12.496-45.254 0L367.248 412.502C335.862 434.854 297.467 448 256 448c-106.039 0-192-85.962-192-192z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-label-space-y-secondary: var(--gf-label-space-y-md-secondary);--gf-ctrl-border-color: #686e77;--gf-ctrl-size: var(--gf-ctrl-size-md);--gf-ctrl-label-color-primary: #112337;--gf-ctrl-label-color-secondary: #112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><div id='gf_1' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'><\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1'  action='\/en\/wp-json\/wp\/v2\/product\/49609#gf_1' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_7\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_7'>Name<\/label><div class='ginput_container'><input name='input_7' id='input_1_7' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_7'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_1_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_1'>Firstname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_1_1' type='text' value='' class='large'    placeholder='First name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_2\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_2'>Lastname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_1_2' type='text' value='' class='large'    placeholder='Last name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='email' value='' class='large'   placeholder='Email *' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'>Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_1_4' type='tel' value='' class='large'  placeholder='Phone'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_5\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_5'>Your message<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_5' id='input_1_5' class='textarea small'    placeholder='Your message *' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_1_6\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Einwilligung<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_6.1' id='input_1_6_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_1_6_1' >By using this form, you consent to the storage and processing of data in accordance with our privacy policy.<span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/label><input type='hidden' name='input_6.2' value='By using this form, you consent to the storage and processing of data in accordance with our privacy policy.' class='gform_hidden' \/><input type='hidden' name='input_6.3' value='4' class='gform_hidden' \/><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Submit'  \/> <input type='hidden' name='gform_ajax' value='form_id=1&amp;title=&amp;description=1&amp;tabindex=0&amp;theme=orbital&amp;styles=[]&amp;hash=fe45ccf69f3e6c56fbcc9e8f6193f0f8' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_1' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_1' id='gform_theme_1' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_1' id='gform_style_settings_1' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='CHF' value='FfwIHCBqmLXgf4BsTcO4lDkg04nPLiNTSKOsjt7mRILkyJGp4KuwDYL4zwSPidkH9mAWPG\/ycMg4V0H+Gze0g8F\/Q\/9I3C6hAS8m5OOLjB1fJiI=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='WyJ7XCI2LjFcIjpcImI4NmUyMTdmYzk3ZmNhODIyNzQ5MTZkMmZlNTc2NDYzXCIsXCI2LjJcIjpcImQ3NDliYzc4NTVjODEyMzI4NTJmOTFkZjgyNWUwOWM0XCIsXCI2LjNcIjpcIjM4YzVjOGYxMjUyZjZkN2RhMmE2ZjViMGIwZDAxY2M1XCJ9IiwiODYyZjJhMTBjOGRmNTY0NTE4NjY1ZjVkYTM1ZjlhNmIiXQ==' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_1' id='gform_ajax_frame_1' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 1, 'https:\/\/twincapfirst.ch\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery('#gform_ajax_frame_1').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_1');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_1').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_1').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_1').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_1').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_1').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_1').val();gformInitSpinner( 1, 'https:\/\/twincapfirst.ch\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery(document).trigger('gform_page_loaded', [1, current_page]);window['gf_submitting_1'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_1').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_1').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [1]);window['gf_submitting_1'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_1').text());}else{jQuery('#gform_1').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"1\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_1\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_1\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_1\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            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<h3>\n\t\t\t\t                            Subscribe to our Newsletter                                        <\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n\t\t\t                                                                        <div class=\"cta__element cta__form\">\n\t\t\t\t\t                              \n  \n  <div class=\"\n    mailpoet_form_popup_overlay\n      \"><\/div>\n  <div\n    id=\"mailpoet_form_4\"\n    class=\"\n      mailpoet_form\n      mailpoet_form_shortcode\n      mailpoet_form_position_\n      mailpoet_form_animation_\n    \"\n      >\n\n    <style type=\"text\/css\">\n     #mailpoet_form_4 .mailpoet_form_loading { width: 30px; text-align: center; line-height: normal; }\n#mailpoet_form_4 .mailpoet_form_loading > span { width: 5px; height: 5px; background-color: #5b5b5b; }#mailpoet_form_4{border-radius: 0px;text-align: left;}#mailpoet_form_4 form.mailpoet_form {padding: 0px;}#mailpoet_form_4{width: 100%;}#mailpoet_form_4 .mailpoet_message {margin: 0; padding: 0 20px;}#mailpoet_form_4 .mailpoet_paragraph.last {margin-bottom: 0} @media (max-width: 500px) {#mailpoet_form_4 {background-image: none;}} @media (min-width: 500px) {#mailpoet_form_4 .last .mailpoet_paragraph:last-child {margin-bottom: 0}}  @media (max-width: 500px) {#mailpoet_form_4 .mailpoet_form_column:last-child .mailpoet_paragraph:last-child {margin-bottom: 0}} \n    <\/style>\n\n    <form\n      target=\"_self\"\n      method=\"post\"\n      action=\"https:\/\/twincapfirst.ch\/wp-admin\/admin-post.php?action=mailpoet_subscription_form\"\n      class=\"mailpoet_form mailpoet_form_form mailpoet_form_shortcode\"\n      novalidate\n      data-delay=\"\"\n      data-exit-intent-enabled=\"\"\n      data-trigger-mode=\"\"\n      data-click-trigger-selector=\"\"\n      data-font-family=\"\"\n      data-cookie-expiration-time=\"\"\n    >\n      <input type=\"hidden\" name=\"data[form_id]\" value=\"4\" \/>\n      <input type=\"hidden\" name=\"token\" value=\"d2f6870263\" \/>\n      <input type=\"hidden\" name=\"api_version\" value=\"v1\" \/>\n      <input type=\"hidden\" name=\"endpoint\" value=\"subscribers\" \/>\n      <input type=\"hidden\" name=\"mailpoet_method\" value=\"subscribe\" \/>\n\n      <label class=\"mailpoet_hp_email_label\" style=\"display: none !important;\">Please leave this field empty<input type=\"email\" name=\"data[email]\"\/><\/label><div class=\"mailpoet_paragraph \"><input type=\"email\" autocomplete=\"email\" class=\"mailpoet_text\" id=\"form_email_4\" name=\"data[form_field_MzMwMGI0OWM5YzY4X2VtYWls]\" title=\"Email address\" value=\"\" style=\"width:100%;box-sizing:border-box;padding:5px;margin: 0 auto 0 0;\" data-automation-id=\"form_email\"  placeholder=\"Email address *\" aria-label=\"Email address *\" data-parsley-errors-container=\".mailpoet_error_mky0a\" data-parsley-required=\"true\" required aria-required=\"true\" data-parsley-minlength=\"6\" data-parsley-maxlength=\"150\" data-parsley-type-message=\"This value should be a valid email.\" data-parsley-required-message=\"This field is required.\"\/><span class=\"mailpoet_error_mky0a\"><\/span><\/div>\n<div class=\"mailpoet_recaptcha\" data-sitekey=\"6LfDZlMqAAAAAJ3sz4PBKb6MxhTcN0JhovIyNZuN\" data-size=\"invisible\">\n      <div class=\"mailpoet_recaptcha_container\"><\/div>\n      <noscript>\n        <div>\n          <div class=\"mailpoet_recaptcha_noscript_container\">\n            <div>\n              <iframe src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LfDZlMqAAAAAJ3sz4PBKb6MxhTcN0JhovIyNZuN\" frameborder=\"0\" scrolling=\"no\">\n              <\/iframe>\n            <\/div>\n          <\/div>\n          <div class=\"mailpoet_recaptcha_noscript_input\">\n            <textarea id=\"g-recaptcha-response\" name=\"data[recaptcha]\" class=\"g-recaptcha-response\">\n            <\/textarea>\n          <\/div>\n        <\/div>\n      <\/noscript>\n      <input class=\"mailpoet_recaptcha_field\" type=\"hidden\" name=\"recaptchaWidgetId\">\n    <\/div><div class=\"mailpoet_paragraph \"><input type=\"submit\" class=\"mailpoet_submit\" value=\"Subscribe now\" data-automation-id=\"subscribe-submit-button\" style=\"padding:5px;margin: 0 auto 0 0;border-color:transparent;\" \/><span class=\"mailpoet_form_loading\"><span class=\"mailpoet_bounce1\"><\/span><span class=\"mailpoet_bounce2\"><\/span><span class=\"mailpoet_bounce3\"><\/span><\/span><\/div>\n\n      <div class=\"mailpoet_message\">\n        <p class=\"mailpoet_validate_success\"\n                style=\"display:none;\"\n                >You have received an email asking you to confirm your email address. Please check your inbox and your spam folder.\n        <\/p>\n        <p class=\"mailpoet_validate_error\"\n                style=\"display:none;\"\n                >        <\/p>\n      <\/div>\n    <\/form>\n\n      <\/div>\n\n                                              <\/div>\n\t\t\t                                                                <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"column__media item size__1\">\n                <\/div>\n                <div class=\"column__media item size__5\">\n                    <div class=\"media\">\n                        <div class=\"media__wrapper media__cover\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"2325\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/TCF_Kontakt_CTA-2000x2325.jpg\" class=\"attachment-img_2000 size-img_2000\" alt=\"Kontakt\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/TCF_Kontakt_CTA-2000x2325.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/TCF_Kontakt_CTA-258x300.jpg 258w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/TCF_Kontakt_CTA-881x1024.jpg 881w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/TCF_Kontakt_CTA-768x893.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/TCF_Kontakt_CTA-1321x1536.jpg 1321w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/TCF_Kontakt_CTA-1762x2048.jpg 1762w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/TCF_Kontakt_CTA-1600x1860.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/TCF_Kontakt_CTA-1400x1627.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/TCF_Kontakt_CTA-1000x1162.jpg 1000w, 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class=\"button button__secondary\" aria-label=\"All products\">All products<\/a>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n            <div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1952\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect.png 1952w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-300x59.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1024x201.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-768x151.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1536x302.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1600x315.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1400x275.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1000x197.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-860x169.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-540x106.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-320x63.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-640x126.png 640w\" sizes=\"auto, (max-width: 1952px) 100vw, 1952px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Making calls without the Teams app<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        With Easy Mobile Connect you can make calls directly on your iPhone or Android device without the Teams app! Use your Teams number like a mobile number on your cell phone!                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Mobile Connect                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-mobile-connect\/\" title=\"Easy Mobile Connect\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Mobile Connect<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"561\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-2000x561.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-2000x561.png 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-300x84.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1024x287.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-768x216.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1536x431.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-2048x575.png 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1600x449.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1400x393.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-1000x281.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-860x241.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-540x152.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-320x90.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyLookup_Logo_RGB-640x180.png 640w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Caller identification for Microsoft Teams<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        The Easy Lookup solution enables automatic caller identification for teams telephony (PSTN) calls.                    <\/p>\n          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srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo.png 940w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-300x77.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-768x196.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-860x220.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-540x138.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-320x82.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-640x163.png 640w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Efficient contact management in Microsoft Teams<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        With Easy Directory, you have all your business contacts in Microsoft Teams under control &#8211; whether from Outlook, shared mailboxes, Microsoft Entra ID or even from ERP and CRM systems                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Directory                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-directory\/\" title=\"Easy Directory\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Directory<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"715\" height=\"192\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full.png 715w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-300x81.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-540x145.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-320x86.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2025\/02\/TCF_EasyConsole_Logo-Full-640x172.png 640w\" sizes=\"auto, (max-width: 715px) 100vw, 715px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Handling calls easier and faster<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        Easy Console for Microsoft Teams allows you to quickly answer and manage calls &#8211; including information for your team!                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Console                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-console\/\" title=\"Easy Console\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Console<\/span>\n        <\/a>\n    <\/div>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"featured_media":49203,"template":"","service-tag":[],"class_list":["post-49609","product","type-product","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This 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