{"id":48561,"date":"2025-02-27T18:15:43","date_gmt":"2025-02-27T17:15:43","guid":{"rendered":"https:\/\/twincapfirst.ch\/?post_type=product&p=48561"},"modified":"2025-09-16T07:55:20","modified_gmt":"2025-09-16T05:55:20","slug":"easy-console","status":"publish","type":"product","link":"https:\/\/twincapfirst.ch\/en\/product\/easy-console\/","title":{"rendered":"Easy Console"},"content":{"rendered":"\n
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Easy Console – The simple & integrated console for Microsoft Teams<\/h2>\n <\/div>\n
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The smart call console for Microsoft Teams<\/h3>\n

With our innovative console, you can optimize your calls in Microsoft Teams. The console is seamlessly integrated into Microsoft Teams – \u00a0you can answer, process and document calls quickly and easily.<\/p>\n

Microsoft Teams telephony on its own offers hardly any functions for call handling. There is no caller identification, no call history, and no visibility into employee presence during a call. There is also a lack of office functionalities such as creating tasks, saving contacts, entering notes or sending e-mail notifications. The Easy Console makes call handling in Microsoft Teams much easier.<\/p>\n

Check out our video on Easy Console<\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Individual presence views<\/h3>\n <\/div>\n
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You can group the employees in your company into clear views and immediately see who is available – for smooth internal communication. With just one click, you can also start direct calls, open chats or use a predefined email template to communicate a callback request. This keeps your team always connected and efficient.<\/p>\n

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Group your internal Entra ID colleagues into personal views and use them in Easy Console<\/p>\n