{"id":36595,"date":"2023-12-06T20:24:58","date_gmt":"2023-12-06T19:24:58","guid":{"rendered":"https:\/\/twincapfirst.ch\/?page_id=36595"},"modified":"2025-02-21T18:14:50","modified_gmt":"2025-02-21T17:14:50","slug":"home","status":"publish","type":"page","link":"https:\/\/twincapfirst.ch\/en\/","title":{"rendered":"Home"},"content":{"rendered":"\n<section id=\"6a1b3f709fff8\" class=\"block__item block__content content__only align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"row col__12\">\n                            <div class=\"column__title item size__5\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>Modern Work and more<\/h2>\n                        <\/div>\n                                            <div class=\"logo__wrapper\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"195\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/sms-logo-digital-services-v-150dpi-rgb.png\" class=\"attachment-img_860 size-img_860\" alt=\"Swiss digital services logo farbig\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/sms-logo-digital-services-v-150dpi-rgb.png 591w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/sms-logo-digital-services-v-150dpi-rgb-300x99.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/sms-logo-digital-services-v-150dpi-rgb-540x178.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/sms-logo-digital-services-v-150dpi-rgb-320x106.png 320w\" sizes=\"auto, (max-width: 591px) 100vw, 591px\" \/>                        <\/div>\n                                        <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\"><\/div>\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"content content__editor\">\n\t                        <p>As a Microsoft AI Cloud Partner, we specialize in solutions in the areas of modern work, AI (artificial intelligence) and integration.<\/p>\n<p>We assist your company in the planning and implementation of modern, secure work environments based on Microsoft Cloud solutions. Where appropriate, we also utilize AI-based solutions such as Microsoft Copilot 365 to enhance productivity and improve the work experience.<\/p>\n<p>Additionally, we facilitate the optimization of business processes through integration solutions that enable the seamless connection of disparate systems, thus ensuring efficient workflows.<\/p>\n<p>&nbsp;<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"6a1b3f70a30ba\" class=\"block__item align__left\" data-wrapper=\"wrapper__default\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default\">\n        <div class=\"container container__default grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Products from the cloud, for the cloud<\/h2>\n    <\/div>\n    <div class=\"content\">\n        <p>We provide a range of products and add-ons for Microsoft Teams and other Microsoft 365 workloads.<\/p>\n    <\/div>\n    <div class=\"button__wrapper\">\n        <a href=\"https:\/\/twincapfirst.ch\/en\/products\/\" target=\"_self\" class=\"button button__secondary\" aria-label=\"Other products\">Other products<\/a>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n            <div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"473\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-2000x473.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-2000x473.png 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-300x71.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1024x242.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-768x182.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1536x364.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-2048x485.png 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1600x379.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1400x331.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-1000x237.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-860x204.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-540x128.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-320x76.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_EasyCallReport_Logo_RGB-640x152.png 640w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>View missed calls from call queues<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        Call queues in Teams Phone are a great way to control incoming calls and distribute them to multiple users at the same time.                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Call Report                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-call-report\/\" title=\"Easy Call Report\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Call Report<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"240\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"ED Logo\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo.png 940w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-300x77.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-768x196.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-860x220.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-540x138.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-320x82.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/dummy_product-logo-640x163.png 640w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Efficient contact management in Microsoft Teams<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        With Easy Directory, you have all your business contacts in Microsoft Teams under control &#8211; whether from Outlook, shared mailboxes, Microsoft Entra ID or even from ERP and CRM systems                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Directory                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-directory\/\" title=\"Easy Directory\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Directory<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"538\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-2000x538.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-2000x538.png 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-300x81.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1024x275.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-768x207.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1536x413.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-2048x551.png 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1600x430.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1400x376.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-1000x269.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-860x231.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-540x145.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-320x86.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2023\/12\/TCF_ContactSync_Logo_RGB-640x172.png 640w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Use addresses anywhere in Microsoft 365<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        Are you annoyed by incomplete or missing contacts on your  mobile? Do you not recognize who is calling you from the office? With our Microsoft 365 Contact Sync solution, we can help, simply and inexpensively.                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Contact Sync                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/contact-sync\/\" title=\"Contact Sync\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Contact Sync<\/span>\n        <\/a>\n    <\/div>\n<\/div><div class=\"item size__3\">\n    <div class=\"gridbox__item gridbox__product has__link\">\n        <div class=\"header\">\n                            <div class=\"logo padded\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1952\" height=\"384\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect.png\" class=\"attachment-img_2000 size-img_2000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect.png 1952w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-300x59.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1024x201.png 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-768x151.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1536x302.png 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1600x315.png 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1400x275.png 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-1000x197.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-860x169.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-540x106.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-320x63.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/05\/EasyMobileConnect-640x126.png 640w\" sizes=\"auto, (max-width: 1952px) 100vw, 1952px\" \/>                <\/div>\n                        <div class=\"title padded\">\n                                    <h3>Making calls without the Teams app<\/h3>\n                            <\/div>\n                            <div class=\"body padded\">\n                    <p>\n                        With Easy Mobile Connect you can make calls directly on your iPhone or Android device without the Teams app! Use your Teams number like a mobile number on your cell phone!                    <\/p>\n                <\/div>\n                    <\/div>\n        <footer>\n            <div class=\"button__wrapper padded\">\n                <span class=\"button button__secondary\">\n                    Easy Mobile Connect                <\/span>\n            <\/div>\n        <\/footer>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/product\/easy-mobile-connect\/\" title=\"Easy Mobile Connect\" role=\"button\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Easy Mobile Connect<\/span>\n        <\/a>\n    <\/div>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"6a1b3f70aa937\" class=\"block__item block__featured block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                            <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>We provide expert services in the Microsoft Cloud<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>TwinCap First provides modern and secure cloud solutions based on Microsoft Cloud technologies. Our comprehensive range of services and products is designed to streamline your operations and enhance your overall experience.<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"feat_6a1b3f70a8fe3\" class=\"accordion__item\">\n                                                            <div class=\"set active\" data-id=\"set_1\">\n                                    <a aria-label=\"Microsoft 365 and Azure - your modern work platform\" role=\"button\">\n                                        <h3>Microsoft 365 and Azure &#8211; your modern work platform<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Microsoft 365 and Azure provide a robust platform that empowers companies to enhance their productivity and efficiency. Microsoft 365 equips users with cutting-edge tools for collaboration and communication, seamlessly integrating into their daily operations. Azure offers adaptable cloud services, providing a secure and scalable IT infrastructure.<\/p>\n<p>When combined, Microsoft 365 and Azure empower companies to propel their digital transformation and unlock new business potential. We are delighted to extend guidance and assistance at every stage.<\/p>\n<p><a class=\"button button__primary\" href=\"https:\/\/twincapfirst.ch\/en\/services\/\">Our services<\/a><\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_2\">\n                                    <a aria-label=\"Microsoft Teams Telephony\" role=\"button\">\n                                        <h3>Microsoft Teams Telephony<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Do you find yourself using Microsoft Teams frequently? Then enhance it with a robust telephony solution that integrates seamlessly into your existing workflows. From professional calls to comprehensive contact center solutions, Teams provides the complete package for efficient and flexible communication.<\/p>\n<ul>\n<li>Utilize our telephony platform and our expertise (since 2018) to establish a presence and gain reach in over 60 countries with your company<\/li>\n<li>We provide a range of supplementary services, including caller ID lookup , missed CallQueues calls, phone book access and third-party contact integration<\/li>\n<li>Do you have a special need? We provide bespoke telephony solutions for you, just contact us<\/li>\n<\/ul>\n<p><a class=\"button button__primary\" href=\"https:\/\/twincapfirst.ch\/en\/services\/?id=teams\">Our Teams solutions<\/a><\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_3\">\n                                    <a aria-label=\"AI &#038; Integration\" role=\"button\">\n                                        <h3>AI &#038; Integration<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>The incorporation of AI into Microsoft Azure and Microsoft 365 is a transformative addition to your workload management capabilities, offering intelligent automation and data-driven insights. By leveraging advanced AI\/KI services and seamless connections, you can optimise processes, increase efficiency and make informed decisions that drive your business and your customers forward.<\/p>\n<ul>\n<li>Integration Services<\/li>\n<li>Automation &amp; Flow solutions<\/li>\n<li>Azure AI &amp; Co-Pilot 365 Implementations<\/li>\n<\/ul>\n<p><a class=\"button button__primary\" href=\"https:\/\/twincapfirst.ch\/en\/services\/?id=integrations-ai\">Our Integration &amp; AI Solutions<\/a><\/p>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"set\" data-id=\"set_4\">\n                                    <a aria-label=\"Support &#038; care\" role=\"button\">\n                                        <h3>Support &#038; care<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                        <p>Our support for Microsoft Azure and Microsoft 365 ensures that your cloud and modern work environments run smoothly and are optimally supported. With proactive management and fast problem resolution, we guarantee a high level of satisfaction and the availability and performance of your important workloads.<\/p>\n<ul>\n<li>Support on call, fast and competent<\/li>\n<li>Operation of solutions on Microsoft Azure<\/li>\n<\/ul>\n<p><a class=\"button button__primary\" href=\"#Kontakt\">Contact us<\/a><\/p>\n                                    <\/div>\n                                <\/div>\n                                                        <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"column__space item size__1\">\n                <\/div>\n                <div class=\"column__media item size__5\">\n                    <div id=\"feat_6a1b3f70a8fe3_media\" class=\"media\">\n                        <div class=\"media__wrapper media__cover multiple default\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-2000x1333.jpg\" class=\"set_4\" alt=\"\u00dcber uns\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-2000x1333.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-300x200.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-1024x683.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-768x512.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-1536x1024.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-2048x1365.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-1600x1067.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-1400x933.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-1000x667.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-860x573.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-540x360.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-320x213.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/hero_clouds_aboutus-640x427.jpg 640w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script type=\"text\/javascript\">\n    jQuery(document).ready(function($) {\n        $(\"#feat_6a1b3f70a8fe3 .set > a\").on(\"click\", function() {\n            if ($(this).parent().hasClass(\"active\")) {\n\n            } else {\n\n                if ($(\"#feat_6a1b3f70a8fe3_media .media__wrapper\").hasClass('multiple')) {\n\n                    $(\"#feat_6a1b3f70a8fe3_media .media__wrapper img\").fadeOut();\n                    let id = $(this).parent().attr('data-id');\n                    $(\"#feat_6a1b3f70a8fe3_media .media__wrapper img.\"+ id).fadeIn();\n\n                }\n\n                $(\"#feat_6a1b3f70a8fe3 .set\").removeClass(\"active\");\n                \/\/$(\"#feat_6a1b3f70a8fe3 .content\").slideUp('fast');\n\n                $(this).parent().addClass(\"active\");\n                $(this)\n                    .siblings(\".content\")\n                    .slideDown(200);\n            }\n        });\n    });\n<\/script>\n\n\n<section id=\"6a1b3f70b06f2\" class=\"block__item block__customers customers__logo_grid\" data-wrapper=\"wrapper__default wrapper__bottom_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__bottom_null\">\n        <div class=\"container grid\">\n            <div class=\"part part__title row\">\n    <div class=\"title\">\n        <h2>Successful in the cloud since 2014<\/h2>\n    <\/div>\n    <div class=\"content\">\n            <\/div>\n    <div class=\"button__wrapper\">\n        <a href=\"https:\/\/twincapfirst.ch\/en\/customers\/\" target=\"_self\" class=\"button button__secondary\" aria-label=\"Our Customers &amp; References\">Our Customers &amp; References<\/a>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__6\">\n                <div class=\"column__content item size__half\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"content content__editor\">\n                            <h3>Innovative cloud expertise since 2014<\/h3>\n<p>Digitalization presents your company with many new challenges. For this reason, it is important to have an experienced Microsoft and IT partner at your side.<\/p>\n<ul>\n<li>We are agile, competent and experienced<\/li>\n<li>Your partner as an SME, mid-sized company or for enterprise customers<\/li>\n<li>We speak your language and meet you at eye level<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"column__content item size__half\">\n                    <div class=\"logo__grid grid\">\n                        <div class=\"row col__4 gap__large\">\n                                                    <div class=\"item\">\n                                <div class=\"logo__wrapper\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"136\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Akris.png\" class=\"attachment-img_1000 size-img_1000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Akris.png 840w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Akris-300x49.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Akris-768x124.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Akris-540x87.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Akris-320x52.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Akris-640x104.png 640w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/>                                <\/div>\n                            <\/div>\n                                                    <div class=\"item\">\n                                <div class=\"logo__wrapper\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"775\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/bsi_partner_logo.png\" class=\"attachment-img_1000 size-img_1000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/bsi_partner_logo.png 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/bsi_partner_logo-300x233.png 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/bsi_partner_logo-768x595.png 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/bsi_partner_logo-860x667.png 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/bsi_partner_logo-540x419.png 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/bsi_partner_logo-320x248.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/01\/bsi_partner_logo-640x496.png 640w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>                                <\/div>\n                            <\/div>\n                                                    <div class=\"item\">\n                                <div class=\"logo__wrapper\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Dekra.svg\" class=\"attachment-img_1000 size-img_1000\" alt=\"\" \/>                                <\/div>\n                            <\/div>\n                                                    <div class=\"item\">\n                                <div class=\"logo__wrapper\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Olma.svg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Olma St. Gallen Logos\" \/>                                <\/div>\n                            <\/div>\n                                                    <div class=\"item\">\n                                <div class=\"logo__wrapper\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_mimacom.svg\" class=\"attachment-img_1000 size-img_1000\" alt=\"\" \/>                                <\/div>\n                            <\/div>\n                                                    <div class=\"item\">\n                                <div class=\"logo__wrapper\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_stzh.svg\" class=\"attachment-img_1000 size-img_1000\" alt=\"\" \/>                                <\/div>\n                            <\/div>\n                                                    <div class=\"item\">\n                                <div class=\"logo__wrapper\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"285\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Supertext.png\" class=\"attachment-img_1000 size-img_1000\" alt=\"\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Supertext.png 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_Supertext-300x267.png 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                                <\/div>\n                            <\/div>\n                                                    <div class=\"item\">\n                                <div class=\"logo__wrapper\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/04\/Logo_ZwickRoell.svg\" class=\"attachment-img_1000 size-img_1000\" alt=\"\" \/>                                <\/div>\n                            <\/div>\n                                                <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"6a1b3f70b3542\" class=\"block__item block__content content__column align__left\" data-wrapper=\"wrapper__default wrapper__top_null\" block-style=\"white\">\n    <div class=\"wrapper wrapper__default wrapper__top_null\">\n        <div class=\"container container__default grid\">\n                        <div class=\"block__body row col__3\">\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Microsoft Partner &#038; Certified                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>We are proud of our five <a title=\"Partner\" href=\"https:\/\/twincapfirst.ch\/partner\/\">Solution Partner Designations<\/a>, which only a limited number of Microsoft partners can boast.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            Strong network. Strong partners                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>Especially in the dynamic world of IT, strong <a href=\"https:\/\/twincapfirst.ch\/en\/partner\/\">partnerships<\/a> are crucial to effectively implement innovative solutions. By working with specialized partners and suppliers, you benefit from concentrated expertise and tailored support.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                            <div class=\"column__item item\">\n                                    <div class=\"content__wrapper\">\n                                            <div class=\"title\">\n                            <h3>\n                            ISO-Certification                            <\/h3>\n                        <\/div>\n                                            <div class=\"content content__editor\">\n                        <p>ISO 27001 certification of your IT partner guarantees you standards in information security and protects your sensitive data from risks. From December 2024, we are <a href=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2024\/12\/ISO-27001_TwinCap-First-AG.pdf\">ISO27001:2022 <\/a>certified in the area of development and operations.<\/p>\n                        <\/div>\n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"Kontakt\" class=\"block__item block__cta block__toggle\" block-style=\"grey-light\">\n    <div class=\"wrapper wrapper__medium\">\n        <div class=\"container container__default grid\">\n            <div class=\"block__body row col__12 gap__medium\">\n                <div class=\"column__content item size__6\">\n                    <div class=\"content__wrapper\">\n                        <div class=\"title\">\n                            <h2>We are here for you<\/h2>\n                        <\/div>\n                        <div class=\"content\">\n                            <p>We are happy to provide you with further information. You have two options for getting in touch with us.<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"content__accordion\">\n                        <div class=\"accordion__wrapper accordion__alt\">\n                            <div id=\"accordion\" class=\"accordion__item\">\n                                <div class=\"set active\">\n                                    <a aria-label=\"Arrange a free consultation\">\n                                        <h3>Arrange a free consultation<\/h3>\n                                    <\/a>\n                                    <div class=\"content content__editor\">\n                                                                            <p>Book an appointment in Microsoft Teams for a free and non-binding initial consultation.<\/p>\n                                                                            <div class=\"cta__element cta__button\">\n                                       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unchanged.<\/div><\/div><div id=\"field_1_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_1'>Firstname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_1_1' type='text' value='' class='large'    placeholder='First name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_2\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_2'>Lastname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_1_2' type='text' value='' class='large'    placeholder='Last name *' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='email' value='' class='large'   placeholder='Email *' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'>Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_1_4' type='tel' value='' class='large'  placeholder='Phone'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_5\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_5'>Your message<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_5' id='input_1_5' class='textarea small'    placeholder='Your message *' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_1_6\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Einwilligung<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_6.1' id='input_1_6_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label 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We also provide tips on how to use Microsoft products such as Teams telephony, Microsoft 365 and Azure.<\/p>\n    <\/div>\n    <div class=\"button__wrapper\">\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/\" target=\"_self\" class=\"button button__secondary\" aria-label=\"Blog\">Blog<\/a>\n    <\/div>\n<\/div>\n            <div class=\"block__body row col__12\">\n            <div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Why Easy Calling Is a Great Choice for Businesses: Efficient Customer Support with Microsoft Teams\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-Efficient-Customer-Support-with-Easy-Calling-for-Microsoft-Teams-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    18.05.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Why Easy Calling Is a Win for Businesses: Efficient Customer Support with Microsoft Teams<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Companies invest heavily in modern communication. Microsoft Teams is often the central tool in this effort. It connects employees, streamlines meetings, and creates a &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/efficient-customer-support-microsoft-teams-easy-calling\/\" role=\"button\" title=\"Why Easy Calling Is a Win for Businesses: Efficient Customer Support with Microsoft Teams\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Why Easy Calling Is a Win for Businesses: Efficient Customer Support with Microsoft Teams<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Transcribing-a-Microsoft-Teams-Call-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    11.05.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>The strategic value of artificial intelligence is undisputed, but what does the first step look like in practice? Many are searching for the \u201cmagic &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/transcribing-teams-calls-copilot\/\" role=\"button\" title=\"Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Transcribing a Microsoft Teams Call: Your Guide for Microsoft Copilot<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"How AI and Microsoft Copilot Are Revolutionizing Microsoft Teams Telephony\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/05\/Blog-Header-How-AI-and-Microsoft-Copilot-Are-Revolutionizing-Microsoft-Teams-Telephony-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    04.05.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>No More Note-Taking: How AI and Microsoft Copilot Are Revolutionizing Microsoft Teams Telephony<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Imagine you\u2019re conducting a crucial sales call or a complex technical discussion over the phone. While the person on the other end is going &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/microsoft-teams-telephony-ai\/\" role=\"button\" title=\"No More Note-Taking: How AI and Microsoft Copilot Are Revolutionizing Microsoft Teams Telephony\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">No More Note-Taking: How AI and Microsoft Copilot Are Revolutionizing Microsoft Teams Telephony<\/span>\n        <\/a>\n    <\/article>\n<\/div><div class=\"item size__3\">\n    <article class=\"gridbox__item gridbox__post has__link\">\n        <div class=\"thumbnail media__wrapper media__cover\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1000x563.jpg\" class=\"attachment-img_1000 size-img_1000\" alt=\"Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction\" srcset=\"https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1000x563.jpg 1000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-300x169.jpg 300w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1024x576.jpg 1024w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-768x432.jpg 768w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1536x864.jpg 1536w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-2048x1152.jpg 2048w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-2000x1125.jpg 2000w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1600x900.jpg 1600w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1400x788.jpg 1400w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-860x484.jpg 860w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-540x304.jpg 540w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-320x180.jpg 320w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-640x360.jpg 640w, https:\/\/twincapfirst.ch\/wp-content\/uploads\/2026\/04\/Blog-Header-Customer-Service-with-Microsoft-Teams-1320x743.jpg 1320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>        <\/div>\n        <div class=\"inner\">\n            <div class=\"meta\">\n                            <label class=\"boxed\">\n                    Microsoft Teams                <\/label>\n                            <label class=\"date\">\n                    27.04.26                <\/label>\n            <\/div>\n            <div class=\"title\">\n                            <h3>Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction<\/h3>\n                        <\/div>\n            <div class=\"body body_text\">\n            <p>Microsoft Teams has long been an integral part of daily collaboration in many companies. Chats, meetings, and internal coordination happen quickly and easily through &#8230;<\/p>            <\/div>\n            <footer>\n                <span class=\"button button__secondary\">\n                    Read more                <\/span>\n            <\/footer>\n        <\/div>\n        <a href=\"https:\/\/twincapfirst.ch\/en\/blog\/customer-service-with-microsoft-teams-easy-calling\/\" role=\"button\" title=\"Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction\" class=\"linkAbsolute\">\n            <span class=\"visuallyHidden\">Customer Service with Microsoft Teams: How Easy Calling Simplifies Day-to-Day Customer Interaction<\/span>\n        <\/a>\n    <\/article>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"service-tag":[],"class_list":["post-36595","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Modern Work, AI &amp; Integration Solutions<\/title>\n<meta name=\"description\" content=\"TwinCap First stands for cloud solutions with Microsoft technologies. 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